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Enrollees with Military PCM , West Air Force
How Well Doctors Communicate

Shows Respect
  2008 2009 2010 Trend #
Benchmark 94 94 94 0
US MHS 90 91 90 0
AIR FORCE 89 90 88 -1
WEST 90 91 89 -1
West Air Force 90 90 87 -2
10th Med Grp-USAF Academy 93 88 89 -4
15th Med Grp-Hickam 84 86 88 5
21st Med Grp-Peterson 93 86 83 -10
22nd Med Grp-McConnell *** 65 91 ***
28th Med Grp-Ellsworth *** *** 84 ***
30th Med Grp-Vandenberg 97 91 95 -2
341st Med Grp-Malmstrom 94 90 89 -5
355th Med Grp-Davis Monthan 83 87 89 6
366th Med Grp-Mountain Home 90 99 90 0
377th Med Grp-Kirtland 86 79 83 -3
3rd Med Grp-Elmendorf 93 94 84 -9
509th Med Grp-Whiteman 98 93 94 -4
55th Med Grp-Offutt 87 96 90 3
56th Med Grp-Luke 90 89 89 -1
5th Med Grp-Minot 75 87 89 14
60th Med Grp-Travis 86 92 88 2
61st Med Squad-Los Angeles 98 93 83 -15
75th Med Grp-Hill 86 94 94 8
90th Med Grp-F.E. Warren 93 95 87 -6
92nd Med Grp-Fairchild 93 92 96 3
95th Med Grp-Edwards 91 86 92 1
99th Med Grp-O'Callaghan Hosp 95 93 85 -10
West Region-Air force 89 92 80 -10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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