Enrollees with Military PCM , Claims Processing , West Air Force


Enrollees with Military PCM , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2008	2009	2010	Trend
Benchmark	84	85	85	0
US MHS	84	84	85	1
AIR FORCE	84	84	85	1
WEST	88	87	88	0
West Air Force	87	88	88	1
10th Med Grp-USAF Academy	78	82	84	6
15th Med Grp-Hickam	*******	*******	*******	*******
21st Med Grp-Peterson	90	85	94	4
22nd Med Grp-McConnell	*******	*******	87	*******
28th Med Grp-Ellsworth	*******	64	89	*******
30th Med Grp-Vandenberg	84	88	93	9
341st Med Grp-Malmstrom	87	100	92	4
355th Med Grp-Davis Monthan	91	89	87	-4
366th Med Grp-Mountain Home	84	87	90	6
377th Med Grp-Kirtland	93	84	89	-4
3rd Med Grp-Elmendorf	90	90	88	-2
509th Med Grp-Whiteman	89	95	89	0
55th Med Grp-Offutt	94	82	85	-9
56th Med Grp-Luke	89	91	96	7
5th Med Grp-Minot	88	95	93	4
60th Med Grp-Travis	78	89	*******	*******
61st Med Squad-Los Angeles	80	85	90	10
75th Med Grp-Hill	80	84	83	2
90th Med Grp-F.E. Warren	86	90	87	1
92nd Med Grp-Fairchild	93	89	92	-1
95th Med Grp-Edwards	92	88	95	3
99th Med Grp-O'Callaghan Hosp	83	96	88	5
West Region-Air force	90	87	90	0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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