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Enrollees with Military PCM , Overseas Europe Customer Service 2010 |
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| Getting Information | Courteous Customer Service | |
| Benchmark | 74 | 90 |
| US MHS | 71 | 86 |
| OVERSEAS | 71 | 88 |
| Overseas Europe | 73 | 89 |
| 31st Med Grp-Aviano | *** | *** |
| 48th Med Grp-Lakenheath | 68 | 97 |
| 52nd Med Grp-Spangdahlem | 64 | 93 |
| 86th Med Grp-Ramstein | 61 | 89 |
| Heidelberg Meddac | 63 | 79 |
| Landstuhl Regional Medcen | 81 | 89 |
| NH Sigonella | *** | *** |
| Wuerzburg Meddac | 79 | 98 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||
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