Enrollees with Military PCM , 2010 Composite Scores, Overseas Pacific


Enrollees with Military PCM , Overseas Pacific 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
OVERSEAS	73	75	89	79	83	61	53	68	71	90	79
Overseas Pacific	69	70	89	74	80	57	52	67	73	90	82
121st Gen Hosp-Seoul	68	65	*******	*******	*******	57	53	*******	73	91	86
18th Med Grp-Kadena AB	64	65	83	*******	*******	58	42	60	75	91	81
35th Med Grp-Misawa	*******	74	97	*******	*******	66	56	75	*******	96	84
374th Med Grp-Yokota AB	69	68	*******	*******	*******	63	50	73	*******	96	83
51st Med Grp-Osan AB	71	73	*******	*******	*******	69	59	45	*******	95	74
NH Guam-Agana	67	74	92	86	*******	58	55	68	60	90	73
NH Okinawa	76	76	91	*******	*******	54	55	75	70	85	85
NH Yokosuka	67	69	84	72	*******	50	49	51	66	87	80
Pacific-Air force	58	66	91	*******	*******	64	53	67	*******	88	88
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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