Enrollees with Military PCM , 2010 Composite Scores, Overseas Latin America


Enrollees with Military PCM , Overseas Latin America 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
OVERSEAS	73	75	89	79	83	61	53	68	71	90	79
Overseas Latin America	85	85	83	*******	*******	68	69	70	63	84	89
Out of Catchment OCONUS Region	76	74	83	89	84	56	62	71	64	92	77
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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