Enrollees with Military PCM , 2010 Composite Scores, North Army


Enrollees with Military PCM , North Army 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	73	72	89	78	85	61	54	68	71	90	79
ARMY	72	72	89	79	85	62	54	69	71	90	77
NORTH	70	71	89	77	82	59	53	68	69	91	78
North Army	69	70	88	80	82	61	53	67	69	91	79
Blanchfield ACH	76	72	84	*******	*******	65	47	65	60	92	76
Dewitt ACH	68	74	88	83	84	67	61	71	76	93	81
Guthrie AHC	68	79	88	*******	76	68	64	70	64	88	76
Ireland ACH	65	73	90	76	85	55	51	74	64	91	75
Keller ACH	77	84	90	71	84	51	59	71	71	87	82
Kenner AHC	69	63	81	80	89	53	41	56	66	93	85
Kimbrough Amb Car Cen-Ft Meade	74	76	87	86	80	65	56	64	68	91	83
McDonald ACH	67	74	86	77	81	56	44	61	66	91	84
Walter Reed AMC	68	69	94	79	89	59	54	68	74	93	83
Womack AMC	63	56	91	76	67	57	48	65	71	90	79
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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