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Enrollees with Military PCM , North Army
How Well Doctors Communicate
2010
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 93 94 94 89
US MHS 88 91 90 85
ARMY 88 92 90 86
NORTH 88 92 91 86
North Army 87 92 90 84
Blanchfield ACH 82 90 86 76
Dewitt ACH 86 93 90 83
Guthrie AHC 87 94 86 86
Ireland ACH 89 93 91 85
Keller ACH 90 92 91 89
Kenner AHC 78 87 85 75
Kimbrough Amb Car Cen-Ft Meade 87 89 88 85
McDonald ACH 85 86 90 83
Walter Reed AMC 94 98 97 89
Womack AMC 91 94 93 87
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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