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Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 86 | 0 |
| ARMY | 86 | 87 | 85 | 0 |
| NORTH | 82 | 83 | 82 | 0 |
| North Army | 83 | 82 | 80 | -3 |
| Blanchfield ACH | 100 | *** | *** | *** |
| Dewitt ACH | 81 | 72 | 87 | 6 |
| Guthrie AHC | 82 | 93 | 76 | -6 |
| Ireland ACH | 83 | 76 | 91 | 8 |
| Keller ACH | 73 | 65 | 85 | 11 |
| Kenner AHC | 64 | 79 | 91 | 26 |
| Kimbrough Amb Car Cen-Ft Meade | 84 | 91 | 79 | -6 |
| McDonald ACH | 88 | *** | 84 | -4 |
| Walter Reed AMC | 84 | 73 | 90 | 6 |
| Womack AMC | 77 | 80 | 56 | -21 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||