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Enrollees with Military PCM , North Navy Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 86 | 0 |
| NAVY | 84 | 85 | 86 | 2 |
| NORTH | 82 | 83 | 82 | 0 |
| North Navy | 78 | 85 | 85 | 7 |
| NACC Newport | 88 | 88 | 85 | -3 |
| NBHC Little Creek | 89 | 88 | 88 | -1 |
| NBHC Navsta Sewells | 78 | 71 | 87 | 9 |
| NBHC Oceana | 82 | 81 | 94 | 11 |
| NH Camp Lejeune | 74 | 88 | 74 | 0 |
| NH Cherry Point | 87 | 91 | 90 | 3 |
| NH Great Lakes | 88 | 66 | 89 | 1 |
| NMC Portsmouth | 70 | 87 | 93 | 23 |
| NMCL Annapolis | *** | *** | 90 | *** |
| NMCL Patuxent River | 83 | 85 | 92 | 9 |
| NMCL Quantico | 81 | 74 | 79 | -2 |
| NNMC Bethesda | 80 | 84 | 83 | 3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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