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Enrollees with Military PCM , North Air Force
How Well Doctors Communicate
2010
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 93 94 94 89
US MHS 88 91 90 85
AIR FORCE 86 90 88 83
NORTH 88 92 91 86
North Air Force 87 91 90 83
1st Med Grp-Langley 86 90 90 83
305th Med Grp-McGuire 94 100 100 85
375th Med Grp-Scott 88 91 90 85
66th Med Grp-Hanscom 87 93 92 87
74th Med Grp-Wright-Patterson 89 94 91 89
89th Med Grp-Andrews 85 89 90 82
North Region-Air force 85 89 88 76
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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