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Enrollees with Military PCM , North Air Force Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 86 | 86 | 0 |
| AIR FORCE | 86 | 86 | 86 | 0 |
| NORTH | 82 | 83 | 82 | 0 |
| North Air Force | 83 | 79 | 79 | -3 |
| 1st Med Grp-Langley | 80 | 91 | 75 | -6 |
| 305th Med Grp-McGuire | *** | 66 | *** | *** |
| 375th Med Grp-Scott | 84 | 96 | 89 | 5 |
| 66th Med Grp-Hanscom | 81 | 81 | 78 | -3 |
| 74th Med Grp-Wright-Patterson | 85 | 69 | 87 | 2 |
| 89th Med Grp-Andrews | 74 | 63 | 75 | 1 |
| North Region-Air force | 88 | *** | 79 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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