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Enrollees with Civilian PCM , All Regions
How Well Doctors Communicate

Shows Respect
  2008 2009 2010 Trend #
Benchmark 94 94 94 0
US MHS 93 93 94 1
ARMY *** *** *** ***
NAVY *** *** *** ***
AIR FORCE *** *** *** ***
OTHER 93 93 94 1
NORTH 91 95 94 2
North Army *** *** *** ***
North Navy *** *** *** ***
North Air Force *** *** *** ***
North Other 91 95 94 2
SOUTH 95 92 93 -2
South Army *** *** *** ***
South Navy *** *** *** ***
South Air Force *** *** *** ***
South Other 95 92 93 -2
WEST 92 94 95 3
West Army *** *** *** ***
West Navy *** *** *** ***
West Air Force *** *** *** ***
West Other 92 94 95 3
OVERSEAS *** 84 94 ***
Overseas Europe *** 94 91 ***
Overseas Pacific *** 74 98 ***
Overseas Latin America *** *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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