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Standard/Extra Users , All Regions
How Well Doctors Communicate
2010
  Listens Carefully # Explains so You Can Understand # Shows Respect # Spends Time with You #
Benchmark 93 94 94 89
US MHS 94 96 95 91
ARMY 92 94 94 87
NAVY 93 96 97 93
AIR FORCE 94 95 96 92
OTHER 94 96 95 91
NORTH 93 96 95 91
North Army 91 92 92 88
North Navy 92 98 98 95
North Air Force 96 94 99 95
North Other 94 96 95 90
SOUTH 95 97 96 90
South Army 90 95 96 82
South Navy 93 95 95 89
South Air Force 96 97 98 90
South Other 96 98 95 92
WEST 93 95 95 92
West Army 95 97 98 91
West Navy 95 95 96 92
West Air Force 91 94 94 90
West Other 93 95 95 92
OVERSEAS 91 94 94 89
Overseas Europe 90 93 92 88
Overseas Pacific 93 95 92 86
Overseas Latin America 91 93 96 92
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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