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Purchased Care Users , All Regions
How Well Doctors Communicate

Shows Respect
  2008 2009 2010 Trend #
Benchmark 94 94 94 0
US MHS 94 94 94 1
ARMY 95 95 94 -1
NAVY 96 95 97 1
AIR FORCE 92 93 96 4
OTHER 94 94 94 0
NORTH 94 95 95 1
North Army 97 92 92 -5
North Navy 97 97 98 1
North Air Force 86 91 98 12
North Other 93 95 94 1
SOUTH 94 93 94 -1
South Army 87 97 96 8
South Navy 94 89 95 0
South Air Force 96 99 97 1
South Other 94 93 93 -1
WEST 93 95 95 2
West Army 100 97 97 -4
West Navy 95 96 96 2
West Air Force 93 91 94 0
West Other 93 95 95 2
OVERSEAS 96 93 93 -3
Overseas Europe 96 97 91 -5
Overseas Pacific 94 89 92 -2
Overseas Latin America 97 92 96 -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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