Purchased Care Users , Claims Processing , All Regions


Purchased Care Users , All Regions Claims Processing 2010
	Claims Handled in a Reasonable Time	Claims Handled Correctly
Benchmark	85	87
US MHS	88	89
ARMY	85	86
NAVY	87	92
AIR FORCE	80	88
OTHER	89	89
NORTH	87	89
North Army	89	85
North Navy	85	91
North Air Force	68	82
North Other	89	89
SOUTH	87	88
South Army	85	88
South Navy	92	97
South Air Force	80	88
South Other	87	88
WEST	90	92
West Army	83	89
West Navy	86	92
West Air Force	91	94
West Other	91	92
OVERSEAS	72	81
Overseas Europe	70	79
Overseas Pacific	72	83
Overseas Latin America	74	81
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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