Purchased Care Users , Claims Processing , All Regions


Purchased Care Users , All Regions Claims Processing Claims Handled Correctly
	2008	2009	2010	Trend
Benchmark	87	87	87	0
US MHS	88	91	89	2
ARMY	83	89	86	4
NAVY	89	93	92	3
AIR FORCE	90	89	88	-2
OTHER	88	90	89	2
NORTH	87	91	89	2
North Army	83	87	85	2
North Navy	86	94	91	4
North Air Force	94	88	82	-12
North Other	87	91	89	3
SOUTH	87	90	88	1
South Army	79	93	88	9
South Navy	92	92	97	4
South Air Force	86	95	88	1
South Other	87	90	88	0
WEST	90	91	92	2
West Army	90	88	89	-2
West Navy	93	92	92	-1
West Air Force	91	87	94	3
West Other	90	91	92	2
OVERSEAS	74	82	81	7
Overseas Europe	81	80	79	-2
Overseas Pacific	70	82	83	13
Overseas Latin America	64	85	81	16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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