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Active Duty , All Regions Claims Processing |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 86 | 86 | 86 | 0 |
| US MHS | 82 | 82 | 83 | 1 |
| ARMY | 83 | 79 | 84 | 2 |
| NAVY | 81 | 82 | 82 | 1 |
| AIR FORCE | 83 | 82 | 82 | -1 |
| OTHER | 81 | 83 | 83 | 1 |
| NORTH | 80 | 78 | 79 | 0 |
| North Army | 80 | 76 | 81 | 1 |
| North Navy | 77 | 81 | 77 | 1 |
| North Air Force | 81 | 74 | 77 | -4 |
| North Other | 81 | 79 | 80 | -1 |
| SOUTH | 79 | 83 | 81 | 2 |
| South Army | 81 | 81 | 83 | 3 |
| South Navy | 79 | 85 | 78 | -1 |
| South Air Force | 78 | 82 | 81 | 3 |
| South Other | 78 | 86 | 81 | 3 |
| WEST | 87 | 85 | 88 | 1 |
| West Army | 87 | 82 | 88 | 1 |
| West Navy | 88 | 83 | 90 | 1 |
| West Air Force | 88 | 87 | 87 | -1 |
| West Other | 84 | 86 | 86 | 3 |
| OVERSEAS | 81 | 78 | 81 | 0 |
| Overseas Europe | 85 | 81 | 83 | -2 |
| Overseas Pacific | 75 | 72 | 74 | -1 |
| Overseas Latin America | *** | 80 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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