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Active Duty , South Army
2010 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care# Getting Care Quickly# How Well Doctors Communicate# Customer Service# Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors#
Benchmark 84 85 93 82 86 58 71 79 78 91 83
US MHS 71 70 90 77 83 55 51 68 69 91 78
ARMY 69 67 88 76 84 56 49 66 69 91 77
SOUTH 74 72 89 78 81 57 53 68 72 92 79
South Army 71 70 89 75 83 56 52 67 72 90 76
Bayne-Jones ACH 51 61 *** *** *** 53 39 *** 65 86 87
Brooke AMC 79 77 88 *** *** 73 65 76 85 94 74
Darnall ACH 71 68 *** *** *** 58 57 71 74 86 81
Eisenhower AMC 75 82 90 75 82 57 47 62 72 97 74
Fox AHC 77 76 *** *** *** 54 58 57 57 92 64
Lyster ACH 76 70 *** *** *** 47 46 75 69 96 71
Martin ACH *** 71 *** *** *** 53 59 *** *** 76 70
Moncrief ACH 79 65 93 *** 71 50 59 76 82 95 89
Reynolds ACH 76 59 94 *** *** 60 47 63 61 88 68
Winn ACH 63 69 *** *** *** 47 45 49 71 80 74
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to composite
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