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Active Duty , South Navy
2010 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care# Getting Care Quickly# How Well Doctors Communicate# Customer Service# Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors#
Benchmark 84 85 93 82 86 58 71 79 78 91 83
US MHS 71 70 90 77 83 55 51 68 69 91 78
NAVY 66 69 91 74 82 52 48 65 65 89 77
SOUTH 74 72 89 78 81 57 53 68 72 92 79
South Navy 72 73 90 78 78 54 51 67 70 93 79
NBHC Mayport 81 76 86 *** *** 57 52 75 63 91 76
NH Beaufort 65 75 79 *** *** 55 38 53 66 90 84
NH Charleston 70 75 87 *** *** 55 49 71 79 91 79
NH Corpus Christi 68 73 91 74 75 52 49 62 70 94 79
NH Jacksonville 69 66 96 *** *** 52 46 76 61 94 83
NH Pensacola 77 78 90 *** *** 54 60 64 74 94 73
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to composite
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