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Active Duty , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2008 2009 2010 Trend
Benchmark 84 85 85 0
US MHS 81 81 82 1
AIR FORCE 82 82 81 0
SOUTH 77 82 80 3
South Air Force 77 81 79 1
12th Med Grp-Randolph *** *** *** ***
14th Med Grp-Columbus 79 89 80 1
16th Med Grp-Hurlburt Field 77 76 71 -6
17th Med Grp-Goodfellow 82 92 *** ***
20th Med Grp-Shaw 72 80 *** ***
2nd Med Grp-Barksdale 65 76 83 18
314th Med Grp-Little Rock 84 81 78 -6
325th Med Grp-Tyndall 77 71 *** ***
347th Med Grp-Moody *** *** *** ***
42nd Med Grp-Maxwell 82 88 *** ***
437th Med Grp-Charleston *** *** *** ***
45th Med Grp-Patrick *** *** *** ***
59th Med Wing-Lackland *** *** *** ***
6th Med Grp-MacDill 86 78 *** ***
72nd Med Grp-Tinker 77 83 88 12
78th Med Grp-Robins 81 87 *** ***
7th Med Grp-Dyess 67 86 94 27
81st Med Grp-Keesler *** *** *** ***
82nd Med Grp-Sheppard *** 84 79 ***
96th Med Grp-Eglin *** *** *** ***
South Region-Air force 86 *** *** ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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