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Active Duty , South Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 81 | 81 | 82 | 1 |
| AIR FORCE | 82 | 82 | 81 | 0 |
| SOUTH | 77 | 82 | 80 | 3 |
| South Air Force | 77 | 81 | 79 | 1 |
| 12th Med Grp-Randolph | *** | *** | *** | *** |
| 14th Med Grp-Columbus | 79 | 89 | 80 | 1 |
| 16th Med Grp-Hurlburt Field | 77 | 76 | 71 | -6 |
| 17th Med Grp-Goodfellow | 82 | 92 | *** | *** |
| 20th Med Grp-Shaw | 72 | 80 | *** | *** |
| 2nd Med Grp-Barksdale | 65 | 76 | 83 | 18 |
| 314th Med Grp-Little Rock | 84 | 81 | 78 | -6 |
| 325th Med Grp-Tyndall | 77 | 71 | *** | *** |
| 347th Med Grp-Moody | *** | *** | *** | *** |
| 42nd Med Grp-Maxwell | 82 | 88 | *** | *** |
| 437th Med Grp-Charleston | *** | *** | *** | *** |
| 45th Med Grp-Patrick | *** | *** | *** | *** |
| 59th Med Wing-Lackland | *** | *** | *** | *** |
| 6th Med Grp-MacDill | 86 | 78 | *** | *** |
| 72nd Med Grp-Tinker | 77 | 83 | 88 | 12 |
| 78th Med Grp-Robins | 81 | 87 | *** | *** |
| 7th Med Grp-Dyess | 67 | 86 | 94 | 27 |
| 81st Med Grp-Keesler | *** | *** | *** | *** |
| 82nd Med Grp-Sheppard | *** | 84 | 79 | *** |
| 96th Med Grp-Eglin | *** | *** | *** | *** |
| South Region-Air force | 86 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||
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