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Active Duty , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 81 | 81 | 82 | 1 |
| ARMY | 80 | 77 | 84 | 3 |
| WEST | 86 | 84 | 87 | 1 |
| West Army | 85 | 81 | 89 | 4 |
| Bassett ACH | *** | *** | *** | *** |
| Evans ACH | *** | *** | *** | *** |
| Irwin ACH | *** | *** | *** | *** |
| L. Wood ACH | *** | *** | *** | *** |
| Madigan AMC | *** | *** | *** | *** |
| Munson AHC | 83 | 78 | *** | *** |
| R W Bliss AHC | 79 | *** | *** | *** |
| Tripler AMC | *** | *** | *** | *** |
| Weed ACH | *** | *** | *** | *** |
| William Beaumont AMC | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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