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Active Duty , West Navy Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 83 | 83 | 84 | 1 |
| NAVY | 80 | 83 | 84 | 4 |
| WEST | 88 | 85 | 88 | 0 |
| West Navy | 87 | 84 | 90 | 3 |
| NACC Port Hueneme | 90 | 93 | 99 | 9 |
| NBHC NAS North Island | *** | 77 | 80 | *** |
| NBHC NTC San Diego | *** | *** | *** | *** |
| NH Bremerton | *** | *** | *** | *** |
| NH Camp Pendleton | *** | *** | *** | *** |
| NH LeMoore | *** | 100 | 95 | *** |
| NH Oak Harbor | 100 | *** | *** | *** |
| NH Twentynine Palms | *** | *** | *** | *** |
| NMC San Diego | *** | *** | *** | *** |
| NMCL Pearl Harbor | *** | *** | *** | *** |
| TRICARE Outpatient-Chula Vista | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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