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Active Duty , West Air Force
How Well Doctors Communicate

Listens Carefully
  2008 2009 2010 Trend #
Benchmark 93 93 93 0
US MHS 87 89 89 2
AIR FORCE 85 86 87 2
WEST 85 87 89 4
West Air Force 86 85 87 1
10th Med Grp-USAF Academy *** *** 92 ***
15th Med Grp-Hickam *** 81 *** ***
21st Med Grp-Peterson 89 79 89 -1
22nd Med Grp-McConnell *** *** *** ***
28th Med Grp-Ellsworth *** *** *** ***
30th Med Grp-Vandenberg 81 84 91 10
341st Med Grp-Malmstrom 95 81 90 -5
355th Med Grp-Davis Monthan 89 86 92 3
366th Med Grp-Mountain Home 77 95 94 16
377th Med Grp-Kirtland 82 72 84 2
3rd Med Grp-Elmendorf 90 94 80 -11
509th Med Grp-Whiteman 92 89 93 1
55th Med Grp-Offutt 86 88 78 -8
56th Med Grp-Luke 89 92 90 2
5th Med Grp-Minot 70 85 80 10
60th Med Grp-Travis 77 85 82 6
61st Med Squad-Los Angeles 96 80 79 -17
75th Med Grp-Hill *** 84 92 ***
90th Med Grp-F.E. Warren 90 98 84 -7
92nd Med Grp-Fairchild *** 86 85 ***
95th Med Grp-Edwards 91 94 87 -4
99th Med Grp-O'Callaghan Hosp *** 90 85 ***
West Region-Air force 89 79 85 -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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