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Active Duty , West Air Force
Claims Processing
2010
  Claims Handled in a Reasonable Time Claims Handled Correctly
Benchmark 85 87
US MHS 82 84
AIR FORCE 81 83
WEST 87 88
West Air Force 87 88
10th Med Grp-USAF Academy *** ***
15th Med Grp-Hickam *** ***
21st Med Grp-Peterson *** ***
22nd Med Grp-McConnell *** ***
28th Med Grp-Ellsworth *** ***
30th Med Grp-Vandenberg 93 90
341st Med Grp-Malmstrom 97 95
355th Med Grp-Davis Monthan 78 91
366th Med Grp-Mountain Home 87 96
377th Med Grp-Kirtland *** ***
3rd Med Grp-Elmendorf *** ***
509th Med Grp-Whiteman *** ***
55th Med Grp-Offutt 83 96
56th Med Grp-Luke *** ***
5th Med Grp-Minot 83 89
60th Med Grp-Travis *** ***
61st Med Squad-Los Angeles 91 87
75th Med Grp-Hill 86 90
90th Med Grp-F.E. Warren 83 78
92nd Med Grp-Fairchild 82 85
95th Med Grp-Edwards 97 96
99th Med Grp-O'Callaghan Hosp *** ***
West Region-Air force 85 90
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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