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Active Duty , West Air Force
Claims Processing

  2008 2009 2010 Trend
Benchmark 86 86 86 0
US MHS 82 82 83 1
AIR FORCE 83 82 82 -1
WEST 87 85 88 1
West Air Force 88 87 87 -1
10th Med Grp-USAF Academy *** *** *** ***
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 85 92 *** ***
22nd Med Grp-McConnell *** *** *** ***
28th Med Grp-Ellsworth *** *** *** ***
30th Med Grp-Vandenberg 86 94 92 6
341st Med Grp-Malmstrom 87 96 96 9
355th Med Grp-Davis Monthan 90 95 85 -5
366th Med Grp-Mountain Home 88 82 91 4
377th Med Grp-Kirtland 91 83 *** ***
3rd Med Grp-Elmendorf 91 *** *** ***
509th Med Grp-Whiteman 89 93 *** ***
55th Med Grp-Offutt 95 79 89 -6
56th Med Grp-Luke 91 84 *** ***
5th Med Grp-Minot 86 97 86 1
60th Med Grp-Travis *** 76 *** ***
61st Med Squad-Los Angeles 76 83 89 13
75th Med Grp-Hill 72 79 88 15
90th Med Grp-F.E. Warren 87 91 80 -6
92nd Med Grp-Fairchild *** *** 83 ***
95th Med Grp-Edwards 86 *** 97 11
99th Med Grp-O'Callaghan Hosp *** *** *** ***
West Region-Air force 95 87 88 -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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