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Active Duty , West Other 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78 |
| OTHER | 78 | 80 | 92 | 78 | 83 | 57 | 60 | 74 | 70 | 90 | 76 |
| WEST | 71 | 70 | 89 | 77 | 88 | 57 | 50 | 68 | 70 | 89 | 78 |
| West Other | 81 | 84 | 96 | 82 | 86 | 60 | 63 | 81 | 73 | 87 | 75 |
| Out of Catchment West Region | 80 | 85 | 96 | 79 | 87 | 59 | 64 | 81 | 72 | 88 | 71 |
| West Region-Other | 77 | 80 | 91 | *** | 77 | 55 | 56 | 60 | 69 | 88 | 82 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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