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Active Duty , Overseas Europe 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78 |
| OVERSEAS | 69 | 73 | 87 | 75 | 81 | 56 | 50 | 65 | 71 | 90 | 80 |
| Overseas Europe | 69 | 75 | 87 | 78 | 83 | 59 | 49 | 67 | 71 | 90 | 79 |
| 31st Med Grp-Aviano | *** | *** | *** | *** | *** | 56 | 55 | *** | *** | 80 | 82 |
| 48th Med Grp-Lakenheath | 66 | 71 | 84 | *** | *** | 59 | 49 | 59 | 75 | 91 | 87 |
| 52nd Med Grp-Spangdahlem | 68 | 78 | 76 | *** | 81 | 56 | 54 | 62 | 68 | 81 | 84 |
| 86th Med Grp-Ramstein | 64 | 72 | 82 | *** | *** | 55 | 49 | 53 | 72 | 91 | 86 |
| Heidelberg Meddac | 64 | 82 | 92 | *** | 74 | 54 | 64 | 72 | 81 | 97 | 77 |
| Landstuhl Regional Medcen | 73 | 80 | 89 | *** | *** | 53 | 46 | 61 | 73 | 91 | 71 |
| NH Sigonella | 90 | 81 | *** | *** | *** | 70 | 54 | *** | *** | 96 | 83 |
| Wuerzburg Meddac | 64 | 67 | 80 | *** | *** | 66 | 34 | 77 | 59 | 87 | 73 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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