Return to Main Page        Help
Active Duty , Overseas Europe
2010 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care# Getting Care Quickly# How Well Doctors Communicate# Customer Service# Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors#
Benchmark 84 85 93 82 86 58 71 79 78 91 83
US MHS 71 70 90 77 83 55 51 68 69 91 78
OVERSEAS 69 73 87 75 81 56 50 65 71 90 80
Overseas Europe 69 75 87 78 83 59 49 67 71 90 79
31st Med Grp-Aviano *** *** *** *** *** 56 55 *** *** 80 82
48th Med Grp-Lakenheath 66 71 84 *** *** 59 49 59 75 91 87
52nd Med Grp-Spangdahlem 68 78 76 *** 81 56 54 62 68 81 84
86th Med Grp-Ramstein 64 72 82 *** *** 55 49 53 72 91 86
Heidelberg Meddac 64 82 92 *** 74 54 64 72 81 97 77
Landstuhl Regional Medcen 73 80 89 *** *** 53 46 61 73 91 71
NH Sigonella 90 81 *** *** *** 70 54 *** *** 96 83
Wuerzburg Meddac 64 67 80 *** *** 66 34 77 59 87 73
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to composite
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users