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Active Duty , Overseas Pacific 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 71 | 70 | 90 | 77 | 83 | 55 | 51 | 68 | 69 | 91 | 78 |
| OVERSEAS | 69 | 73 | 87 | 75 | 81 | 56 | 50 | 65 | 71 | 90 | 80 |
| Overseas Pacific | 67 | 70 | 87 | 68 | 74 | 53 | 49 | 62 | 72 | 91 | 80 |
| 121st Gen Hosp-Seoul | 64 | 64 | *** | *** | *** | 52 | 51 | *** | 71 | 91 | 87 |
| 18th Med Grp-Kadena AB | 67 | 65 | 85 | *** | *** | 53 | 37 | 62 | 71 | 91 | 77 |
| 35th Med Grp-Misawa | *** | 79 | 98 | *** | *** | 63 | 50 | 68 | *** | 97 | 84 |
| 374th Med Grp-Yokota AB | *** | 66 | *** | *** | *** | 65 | 55 | *** | *** | 99 | 87 |
| 51st Med Grp-Osan AB | 70 | 73 | *** | *** | *** | 69 | 57 | 46 | *** | 92 | 79 |
| NH Guam-Agana | 63 | 69 | *** | *** | *** | 49 | 48 | 53 | 57 | 92 | 71 |
| NH Okinawa | 71 | 76 | *** | *** | *** | 51 | 58 | 71 | 75 | 86 | 84 |
| NH Yokosuka | 66 | 68 | 76 | *** | *** | 45 | 46 | 53 | 61 | 90 | 73 |
| Pacific-Air force | 62 | 68 | *** | *** | *** | 56 | 43 | 66 | *** | 92 | 87 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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