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Active Duty , North Navy Customer Service Courteous Customer Service |
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| 2008 * | 2009 | 2010 | Trend | |
| Benchmark | *** | 89 | 90 | *** |
| US MHS | *** | 86 | 85 | *** |
| NAVY | *** | 83 | 81 | *** |
| NORTH | *** | 84 | 84 | *** |
| North Navy | *** | 83 | 79 | *** |
| NACC Newport | *** | *** | 93 | *** |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | *** | 76 | 87 | *** |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | *** | 77 | 87 | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | *** | 92 | 76 | *** |
| NMCL Quantico | *** | *** | 66 | *** |
| NNMC Bethesda | *** | 84 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable * Indicates scores not available for that year *** Indicates suppressed due to small sample size  Download Page | ||||
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