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Active Duty , North Navy Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 83 | 83 | 84 | 1 |
| NAVY | 80 | 83 | 84 | 4 |
| NORTH | 79 | 80 | 80 | 0 |
| North Navy | 74 | 82 | 80 | 6 |
| NACC Newport | 84 | 83 | 84 | 0 |
| NBHC Little Creek | *** | *** | *** | *** |
| NBHC Navsta Sewells | 76 | 71 | 87 | 11 |
| NBHC Oceana | *** | *** | *** | *** |
| NH Camp Lejeune | *** | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | *** | 61 | 91 | *** |
| NMC Portsmouth | *** | *** | *** | *** |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Patuxent River | 68 | 76 | *** | *** |
| NMCL Quantico | 81 | *** | 73 | -8 |
| NNMC Bethesda | 71 | 74 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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