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Active Duty Dependents , All Regions
Customer Service
2010
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Benchmark 74 90
US MHS 74 87
ARMY 73 88
NAVY 69 83
AIR FORCE 69 84
OTHER 77 89
NORTH 73 85
North Army 68 86
North Navy 66 80
North Air Force 68 83
North Other 78 87
SOUTH 72 87
South Army 72 83
South Navy 77 89
South Air Force 70 83
South Other 73 90
WEST 77 89
West Army 79 93
West Navy 70 83
West Air Force 70 85
West Other 81 91
OVERSEAS 74 93
Overseas Europe 78 93
Overseas Pacific 62 92
Overseas Latin America 77 95
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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