All Users , 2010 Composite Scores, North Other


All Users , North Other 2010 Composite Scores
	Ease of Access		Communication and Customer Service			Ratings				Prevention	Healthy Behaviors
	Getting Needed Care#	Getting Care Quickly#	How Well Doctors Communicate#	Customer Service#	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors#
Benchmark	84	85	93	82	86	58	71	79	78	91	83
US MHS	78	78	91	82	87	64	62	72	73	90	78
OTHER	82	84	92	83	88	67	69	76	75	91	76
NORTH	76	78	91	80	85	62	61	73	73	91	78
North Other	81	85	93	81	88	66	69	75	77	91	78
North Region-Other	77	77	94	81	*******	61	48	67	61	94	82
Out of Catchment North Region	82	87	93	81	87	64	72	76	78	89	77
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page
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