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All Users , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 85 | 86 | 86 | 2 |
| ARMY | 83 | 83 | 85 | 2 |
| SOUTH | 83 | 85 | 85 | 2 |
| South Army | 82 | 86 | 84 | 1 |
| Bayne-Jones ACH | 91 | 88 | 81 | -10 |
| Brooke AMC | 68 | 81 | 89 | 21 |
| Darnall ACH | 82 | 83 | 83 | 0 |
| Eisenhower AMC | 84 | 92 | 82 | -2 |
| Fox AHC | 79 | 83 | 89 | 10 |
| Lyster ACH | 90 | 93 | 84 | -6 |
| Martin ACH | 95 | 88 | 80 | -14 |
| Moncrief ACH | 83 | 86 | 81 | -3 |
| Reynolds ACH | 79 | 88 | 75 | -4 |
| Winn ACH | 88 | 82 | 96 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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