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All Users , South Air Force
Claims Processing

Claims Handled in a Reasonable Time
  2008 2009 2010 Trend
Benchmark 84 85 85 0
US MHS 85 86 86 2
AIR FORCE 84 85 85 1
SOUTH 83 85 85 2
South Air Force 81 84 84 4
12th Med Grp-Randolph 85 88 83 -2
14th Med Grp-Columbus 82 88 86 4
16th Med Grp-Hurlburt Field 87 72 82 -5
17th Med Grp-Goodfellow 84 90 88 4
20th Med Grp-Shaw 81 83 85 4
2nd Med Grp-Barksdale 73 70 80 7
314th Med Grp-Little Rock 82 84 84 2
325th Med Grp-Tyndall 81 80 86 5
347th Med Grp-Moody *** 93 84 ***
42nd Med Grp-Maxwell 82 87 89 7
437th Med Grp-Charleston *** 91 80 ***
45th Med Grp-Patrick 81 82 86 5
59th Med Wing-Lackland 77 81 86 10
6th Med Grp-MacDill 87 83 87 0
72nd Med Grp-Tinker 82 81 91 8
78th Med Grp-Robins 88 90 90 3
7th Med Grp-Dyess 82 88 96 14
81st Med Grp-Keesler 78 85 65 -14
82nd Med Grp-Sheppard 80 83 80 0
96th Med Grp-Eglin 83 87 87 4
South Region-Air force 87 94 86 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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