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All Users , West Army How Well Doctors Communicate Listens Carefully |
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| 2008 | 2009 | 2010 | Trend # | |
| Benchmark | 93 | 93 | 93 | 0 |
| US MHS | 90 | 90 | 90 | 0 |
| ARMY | 90 | 90 | 89 | -1 |
| WEST | 89 | 90 | 90 | 1 |
| West Army | 88 | 88 | 90 | 2 |
| Bassett ACH | 98 | 83 | 90 | -8 |
| Evans ACH | 75 | 89 | 91 | 16 |
| Irwin ACH | 84 | 94 | 86 | 2 |
| L. Wood ACH | 71 | 91 | 92 | 21 |
| Madigan AMC | 95 | 88 | 89 | -6 |
| Munson AHC | 95 | 94 | 90 | -4 |
| R W Bliss AHC | 89 | 98 | 79 | -10 |
| Tripler AMC | 88 | 87 | 93 | 6 |
| Weed ACH | 100 | 78 | 92 | -8 |
| William Beaumont AMC | 84 | 88 | 95 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||