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All Users , West Army How Well Doctors Communicate Shows Respect |
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| 2008 | 2009 | 2010 | Trend # | |
| Benchmark | 94 | 94 | 94 | 0 |
| US MHS | 92 | 93 | 92 | 0 |
| ARMY | 91 | 92 | 91 | 0 |
| WEST | 91 | 93 | 92 | 0 |
| West Army | 88 | 92 | 91 | 2 |
| Bassett ACH | 91 | 85 | 89 | -2 |
| Evans ACH | 81 | 93 | 96 | 14 |
| Irwin ACH | 83 | 100 | 82 | -1 |
| L. Wood ACH | 80 | 99 | 89 | 9 |
| Madigan AMC | 95 | 89 | 93 | -2 |
| Munson AHC | 96 | 96 | 93 | -2 |
| R W Bliss AHC | 92 | 97 | 81 | -11 |
| Tripler AMC | 87 | 88 | 88 | 1 |
| Weed ACH | 100 | 82 | 90 | -10 |
| William Beaumont AMC | 87 | 97 | 95 | 9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to questions  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||