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All Users , West Army
Customer Service
2010
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 75 88
ARMY 73 88
WEST 75 89
West Army 74 90
Bassett ACH 62 79
Evans ACH 80 92
Irwin ACH 83 96
L. Wood ACH 82 87
Madigan AMC 65 93
Munson AHC 79 92
R W Bliss AHC 79 84
Tripler AMC 77 87
Weed ACH 87 98
William Beaumont AMC 65 88
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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