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All Users , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 85 | 86 | 86 | 2 |
| NAVY | 83 | 86 | 84 | 1 |
| WEST | 87 | 88 | 89 | 2 |
| West Navy | 89 | 88 | 89 | 0 |
| NACC Port Hueneme | 83 | 88 | 93 | 9 |
| NBHC NAS North Island | 82 | 79 | 83 | 2 |
| NBHC NTC San Diego | 83 | 89 | 87 | 4 |
| NH Bremerton | 86 | 94 | 90 | 5 |
| NH Camp Pendleton | 89 | 90 | 84 | -5 |
| NH LeMoore | 92 | 91 | 94 | 2 |
| NH Oak Harbor | 90 | 88 | 89 | -1 |
| NH Twentynine Palms | 99 | 75 | 83 | -16 |
| NMC San Diego | 94 | 89 | 90 | -4 |
| NMCL Pearl Harbor | 82 | 100 | 82 | 0 |
| TRICARE Outpatient-Chula Vista | 74 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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