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All Users , West Air Force
How Well Doctors Communicate

Listens Carefully
  2008 2009 2010 Trend #
Benchmark 93 93 93 0
US MHS 90 90 90 0
AIR FORCE 87 88 88 1
WEST 89 90 90 1
West Air Force 87 88 87 0
10th Med Grp-USAF Academy 86 90 88 2
15th Med Grp-Hickam 85 90 88 4
21st Med Grp-Peterson 89 80 81 -8
22nd Med Grp-McConnell *** 74 88 ***
28th Med Grp-Ellsworth *** *** 89 ***
30th Med Grp-Vandenberg 89 88 92 3
341st Med Grp-Malmstrom 94 88 91 -4
355th Med Grp-Davis Monthan 85 87 91 7
366th Med Grp-Mountain Home 88 97 95 7
377th Med Grp-Kirtland 84 80 82 -2
3rd Med Grp-Elmendorf 91 93 85 -6
509th Med Grp-Whiteman 96 85 96 0
55th Med Grp-Offutt 87 91 86 0
56th Med Grp-Luke 86 88 88 2
5th Med Grp-Minot 71 88 85 14
60th Med Grp-Travis 90 83 87 -2
61st Med Squad-Los Angeles 98 82 83 -15
75th Med Grp-Hill 86 90 91 6
90th Med Grp-F.E. Warren 94 97 86 -8
92nd Med Grp-Fairchild 94 92 89 -5
95th Med Grp-Edwards 88 88 91 3
99th Med Grp-O'Callaghan Hosp 85 92 82 -3
West Region-Air force 88 87 79 -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
# Indicates change to questions
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