All Users , Customer Service , West Air Force


All Users , West Air Force Customer Service 2010
	Getting Information	Courteous Customer Service
Benchmark	74	90
US MHS	75	88
AIR FORCE	73	88
WEST	75	89
West Air Force	74	87
10th Med Grp-USAF Academy	79	95
15th Med Grp-Hickam	*******	*******
21st Med Grp-Peterson	70	89
22nd Med Grp-McConnell	*******	*******
28th Med Grp-Ellsworth	*******	*******
30th Med Grp-Vandenberg	84	96
341st Med Grp-Malmstrom	71	87
355th Med Grp-Davis Monthan	80	89
366th Med Grp-Mountain Home	82	93
377th Med Grp-Kirtland	63	78
3rd Med Grp-Elmendorf	68	87
509th Med Grp-Whiteman	69	84
55th Med Grp-Offutt	72	83
56th Med Grp-Luke	78	85
5th Med Grp-Minot	78	84
60th Med Grp-Travis	86	97
61st Med Squad-Los Angeles	71	91
75th Med Grp-Hill	82	88
90th Med Grp-F.E. Warren	76	82
92nd Med Grp-Fairchild	80	87
95th Med Grp-Edwards	82	91
99th Med Grp-O'Callaghan Hosp	80	91
West Region-Air force	73	83
Source: 2010 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users