All Users , West Air Force
Claims Processing
2010
Claims Handled in a Reasonable Time
Claims Handled Correctly
Benchmark
85
87
US MHS
86
88
AIR FORCE
85
87
WEST
89
90
West Air Force
90
91
10th Med Grp-USAF Academy
84
82
15th Med Grp-Hickam
***
***
21st Med Grp-Peterson
94
88
22nd Med Grp-McConnell
88
86
28th Med Grp-Ellsworth
90
92
30th Med Grp-Vandenberg
94
91
341st Med Grp-Malmstrom
92
92
355th Med Grp-Davis Monthan
88
95
366th Med Grp-Mountain Home
94
84
377th Med Grp-Kirtland
89
90
3rd Med Grp-Elmendorf
90
90
509th Med Grp-Whiteman
88
96
55th Med Grp-Offutt
86
92
56th Med Grp-Luke
96
95
5th Med Grp-Minot
94
93
60th Med Grp-Travis
87
86
61st Med Squad-Los Angeles
91
86
75th Med Grp-Hill
83
88
90th Med Grp-F.E. Warren
88
87
92nd Med Grp-Fairchild
93
95
95th Med Grp-Edwards
96
97
99th Med Grp-O'Callaghan Hosp
93
90
West Region-Air force
90
94
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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