All Users , Claims Processing , West Air Force


All Users , West Air Force Claims Processing Claims Handled in a Reasonable Time
	2008	2009	2010	Trend
Benchmark	84	85	85	0
US MHS	85	86	86	2
AIR FORCE	84	85	85	1
WEST	87	88	89	2
West Air Force	88	88	90	2
10th Med Grp-USAF Academy	80	82	84	4
15th Med Grp-Hickam	*******	*******	*******	*******
21st Med Grp-Peterson	89	85	94	5
22nd Med Grp-McConnell	*******	*******	88	*******
28th Med Grp-Ellsworth	*******	65	90	*******
30th Med Grp-Vandenberg	85	88	94	9
341st Med Grp-Malmstrom	88	100	92	3
355th Med Grp-Davis Monthan	92	90	88	-4
366th Med Grp-Mountain Home	86	86	94	8
377th Med Grp-Kirtland	94	85	89	-5
3rd Med Grp-Elmendorf	91	84	90	-2
509th Med Grp-Whiteman	90	96	88	-2
55th Med Grp-Offutt	94	81	86	-8
56th Med Grp-Luke	90	92	96	6
5th Med Grp-Minot	90	96	94	4
60th Med Grp-Travis	81	93	87	6
61st Med Squad-Los Angeles	81	86	91	11
75th Med Grp-Hill	82	85	83	1
90th Med Grp-F.E. Warren	87	90	88	1
92nd Med Grp-Fairchild	94	89	93	-1
95th Med Grp-Edwards	93	90	96	3
99th Med Grp-O'Callaghan Hosp	83	90	93	10
West Region-Air force	91	88	90	-1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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