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All Users , Overseas Europe 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78 |
| OVERSEAS | 73 | 75 | 89 | 79 | 82 | 60 | 54 | 69 | 72 | 89 | 79 |
| Overseas Europe | 74 | 78 | 89 | 81 | 84 | 62 | 54 | 69 | 71 | 90 | 78 |
| 31st Med Grp-Aviano | 78 | 84 | *** | *** | *** | 61 | 56 | 71 | *** | 94 | 85 |
| 48th Med Grp-Lakenheath | 73 | 76 | 87 | 83 | 84 | 64 | 54 | 61 | 73 | 90 | 85 |
| 52nd Med Grp-Spangdahlem | 71 | 78 | 78 | 79 | 84 | 58 | 57 | 66 | 66 | 88 | 82 |
| 86th Med Grp-Ramstein | 70 | 72 | 84 | 75 | 81 | 62 | 53 | 54 | 72 | 87 | 85 |
| Heidelberg Meddac | 71 | 79 | 94 | 71 | 79 | 58 | 64 | 75 | 79 | 93 | 75 |
| Landstuhl Regional Medcen | 78 | 79 | 92 | 85 | 84 | 58 | 52 | 73 | 73 | 92 | 71 |
| NH Sigonella | 91 | 85 | 95 | *** | *** | 73 | 56 | 73 | *** | 90 | 83 |
| Wuerzburg Meddac | 70 | 72 | 84 | 89 | 92 | 66 | 46 | 72 | 59 | 90 | 73 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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