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All Users , Overseas Europe
Claims Processing

Claims Handled Correctly
  2008 2009 2010 Trend
Benchmark 87 87 87 0
US MHS 86 88 88 1
OVERSEAS 84 85 86 2
Overseas Europe 90 87 88 -2
31st Med Grp-Aviano *** *** *** ***
48th Med Grp-Lakenheath 94 89 87 -7
52nd Med Grp-Spangdahlem 93 92 85 -8
86th Med Grp-Ramstein 95 90 81 -14
Heidelberg Meddac 84 89 87 3
Landstuhl Regional Medcen 92 83 88 -4
NH Sigonella *** *** *** ***
Wuerzburg Meddac 91 93 96 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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