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All Users , Overseas Pacific 2010 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | |||||||
| Getting Needed Care# | Getting Care Quickly# | How Well Doctors Communicate# | Customer Service# | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors# | |
| Benchmark | 84 | 85 | 93 | 82 | 86 | 58 | 71 | 79 | 78 | 91 | 83 |
| US MHS | 78 | 78 | 91 | 82 | 87 | 64 | 62 | 72 | 73 | 90 | 78 |
| OVERSEAS | 73 | 75 | 89 | 79 | 82 | 60 | 54 | 69 | 72 | 89 | 79 |
| Overseas Pacific | 69 | 71 | 90 | 73 | 79 | 56 | 52 | 67 | 73 | 89 | 81 |
| 121st Gen Hosp-Seoul | 68 | 67 | 95 | 62 | *** | 53 | 54 | 80 | 72 | 88 | 85 |
| 18th Med Grp-Kadena AB | 64 | 67 | 83 | *** | *** | 59 | 43 | 61 | 74 | 90 | 82 |
| 35th Med Grp-Misawa | 81 | 74 | 98 | *** | *** | 66 | 56 | 72 | *** | 96 | 87 |
| 374th Med Grp-Yokota AB | 69 | 71 | 93 | *** | *** | 63 | 53 | 73 | 73 | 96 | 83 |
| 51st Med Grp-Osan AB | 75 | 75 | 84 | *** | *** | 67 | 58 | 49 | 86 | 94 | 79 |
| NH Guam-Agana | 62 | 70 | 91 | 82 | 84 | 57 | 52 | 63 | 61 | 91 | 72 |
| NH Okinawa | 76 | 77 | 92 | 68 | *** | 58 | 58 | 77 | 72 | 86 | 83 |
| NH Yokosuka | 68 | 69 | 84 | 73 | 70 | 49 | 49 | 54 | 68 | 87 | 82 |
| Pacific-Air force | 58 | 67 | 90 | *** | *** | 66 | 53 | 68 | *** | 89 | 87 |
| Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size # Indicates change to composite Download Page | |||||||||||
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