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All Users , North Army Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 88 | 88 | 1 |
| ARMY | 86 | 87 | 86 | 0 |
| NORTH | 84 | 87 | 86 | 2 |
| North Army | 84 | 84 | 82 | -1 |
| Blanchfield ACH | 96 | 93 | 88 | -8 |
| Dewitt ACH | 83 | 81 | 87 | 4 |
| Guthrie AHC | 85 | 93 | 78 | -7 |
| Ireland ACH | 80 | 78 | 85 | 4 |
| Keller ACH | 79 | 70 | 86 | 7 |
| Kenner AHC | 67 | 79 | 92 | 25 |
| Kimbrough Amb Car Cen-Ft Meade | 86 | 92 | 80 | -6 |
| McDonald ACH | 89 | *** | 83 | -5 |
| Walter Reed AMC | 85 | 76 | 71 | -13 |
| Womack AMC | 88 | 87 | 75 | -13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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