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All Users , North Navy
Customer Service
2010
  Getting Information Courteous Customer Service
Benchmark 74 90
US MHS 75 88
NAVY 71 84
NORTH 73 87
North Navy 69 82
NACC Newport 65 90
NBHC Little Creek 76 82
NBHC Navsta Sewells 75 87
NBHC Oceana 64 83
NH Camp Lejeune 60 82
NH Cherry Point 87 94
NH Great Lakes 67 82
NMC Portsmouth 77 85
NMCL Annapolis 81 80
NMCL Patuxent River 71 84
NMCL Quantico 57 69
NNMC Bethesda 70 93
Source: 2010 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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