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All Users , North Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 84 | 85 | 85 | 0 |
| US MHS | 85 | 86 | 86 | 2 |
| NAVY | 83 | 86 | 84 | 1 |
| NORTH | 84 | 84 | 85 | 1 |
| North Navy | 80 | 84 | 82 | 2 |
| NACC Newport | 85 | 80 | 79 | -6 |
| NBHC Little Creek | 87 | 88 | 93 | 6 |
| NBHC Navsta Sewells | 76 | 67 | 88 | 12 |
| NBHC Oceana | 83 | 85 | 91 | 7 |
| NH Camp Lejeune | 76 | 88 | 82 | 6 |
| NH Cherry Point | 73 | 92 | 94 | 21 |
| NH Great Lakes | 87 | 73 | 85 | -2 |
| NMC Portsmouth | 84 | 84 | 84 | 0 |
| NMCL Annapolis | *** | *** | 93 | *** |
| NMCL Patuxent River | 79 | 83 | 95 | 16 |
| NMCL Quantico | 83 | 68 | 73 | -10 |
| NNMC Bethesda | 82 | 89 | 86 | 4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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