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All Users , North Air Force Claims Processing Claims Handled Correctly |
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| 2008 | 2009 | 2010 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| US MHS | 86 | 88 | 88 | 1 |
| AIR FORCE | 87 | 87 | 87 | 0 |
| NORTH | 84 | 87 | 86 | 2 |
| North Air Force | 85 | 82 | 80 | -5 |
| 1st Med Grp-Langley | 83 | 95 | 73 | -10 |
| 305th Med Grp-McGuire | *** | 70 | *** | *** |
| 375th Med Grp-Scott | 84 | 96 | 89 | 5 |
| 66th Med Grp-Hanscom | 82 | 84 | 81 | -1 |
| 74th Med Grp-Wright-Patterson | 77 | 76 | 87 | 10 |
| 89th Med Grp-Andrews | 82 | 81 | 84 | 2 |
| North Region-Air force | 89 | 84 | 80 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2008 through 2010
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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