Prime Enrollees , West Navy How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 89 | 92 | 91 | 86
NAVY | 87 | 91 | 90 | 85
WEST | 89 | 91 | 91 | 86
West Navy | 91 | 93 | 91 | 87
NBHC NAS North Island | 88 | 90 | 89 | 85
NBHC NTC San Diego | 86 | 93 | 88 | 87
NBHC Port Hueneme | 90 | 94 | 96 | 84
NH Bremerton | 93 | 96 | 88 | 91
NH Camp Pendleton | 89 | 92 | 91 | 87
NH LeMoore | 89 | 85 | 92 | 82
NH Oak Harbor | 94 | 95 | 94 | 88
NH Twentynine Palms | 93 | 94 | 94 | 92
NHC Hawaii | 85 | 89 | 87 | 84
NMC San Diego | 92 | 93 | 93 | 86
TRICARE Outpatient-Chula Vista | 87 | 87 | 92 | 80
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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