Prime Enrollees , Overseas Pacific 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80
OVERSEAS | 70 | 74 | 88 | 73 | 82 | 62 | 53 | 67 | 69 | 91 | 83
Overseas Pacific | 68 | 73 | 90 | 76 | 87 | 60 | 52 | 64 | 68 | 90 | 85
18th Med Grp-Kadena AB | 67 | 67 | 87 | *** | *** | 60 | 49 | 66 | 78 | 91 | 90
374th Med Grp-Yokota AB | 77 | 77 | 96 | *** | *** | 59 | 55 | 72 | 71 | 91 | 87
51st Med Grp-Osan AB | 70 | 84 | *** | *** | *** | 59 | 58 | 68 | *** | 94 | 88
Brian Allgood ACH-Seoul | 58 | 69 | 97 | *** | *** | 56 | 53 | 67 | 57 | 95 | 85
NH Guam-Agana | 78 | 76 | 86 | *** | *** | 61 | 49 | 59 | 82 | 92 | 79
NH Okinawa | 65 | 67 | 87 | *** | *** | 48 | 41 | 58 | 55 | 86 | 88
NH Yokosuka | 70 | 74 | 92 | *** | *** | 67 | 55 | 65 | 77 | 90 | 77
Pacific-Air force | 70 | 76 | 89 | *** | *** | 69 | 58 | 64 | 70 | 86 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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