Enrollees with Military PCM , South Army Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 2
ARMY | 87 | 85 | 85 | -1
SOUTH | 86 | 85 | 86 | 1
South Army | 87 | 85 | 85 | -2
Bayne-Jones ACH-Ft. Polk | 82 | *** | 87 | 5
Brooke AMC-Ft. Sam Houston | *** | 92 | 88 | ***
Darnall ACH-Ft. Hood | *** | *** | *** | ***
Eisenhower AMC-Ft. Gordon | 90 | 83 | 86 | -5
Fox AHC-Redstone Arsenal | 85 | 90 | 89 | 4
Lyster AHC-Ft. Rucker | 92 | 81 | 79 | -14
Martin ACH-Ft. Benning | 93 | 89 | 93 | 0
Moncrief ACH-Ft. Jackson | 91 | 80 | 88 | -4
Reynolds ACH-Ft. Sill | 88 | 80 | 90 | 2
Winn ACH-Ft. Stewart | 99 | 85 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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