Enrollees with Military PCM , South Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 85 | 85 | 1
ARMY | 83 | 85 | 82 | -1
SOUTH | 84 | 83 | 84 | 0
South Army | 83 | 83 | 81 | -2
Bayne-Jones ACH-Ft. Polk | 87 | *** | 89 | 3
Brooke AMC-Ft. Sam Houston | *** | 95 | 95 | ***
Darnall ACH-Ft. Hood | *** | *** | *** | ***
Eisenhower AMC-Ft. Gordon | 91 | 78 | 86 | -6
Fox AHC-Redstone Arsenal | 83 | 89 | 91 | 8
Lyster AHC-Ft. Rucker | 92 | 83 | 81 | -11
Martin ACH-Ft. Benning | 88 | 79 | 94 | 6
Moncrief ACH-Ft. Jackson | 77 | 80 | 77 | 1
Reynolds ACH-Ft. Sill | 84 | *** | 88 | 3
Winn ACH-Ft. Stewart | *** | 91 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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