Enrollees with Military PCM , West Navy How Well Doctors Communicate Spends Time with You
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 89 | 90 | 1
US MHS | 86 | 85 | 85 | -1
NAVY | 87 | 87 | 84 | -3
WEST | 87 | 85 | 85 | -2
West Navy | 89 | 84 | 87 | -2
NBHC NAS North Island | 81 | 79 | 84 | 3
NBHC NTC San Diego | 72 | 78 | 87 | 15
NBHC Port Hueneme | 94 | 82 | 84 | -9
NH Bremerton | 90 | 80 | 87 | -3
NH Camp Pendleton | 89 | 84 | 87 | -2
NH LeMoore | 89 | 90 | 89 | 0
NH Oak Harbor | 82 | 85 | 84 | 2
NH Twentynine Palms | 89 | 86 | 89 | 0
NHC Hawaii | 92 | 88 | 84 | -9
NMC San Diego | 92 | 86 | 89 | -2
TRICARE Outpatient-Chula Vista | 79 | 76 | 80 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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