Enrollees with Military PCM , West Army How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
ARMY | 91 | 90 | 89 | -1
WEST | 91 | 89 | 90 | -1
West Army | 91 | 89 | 88 | -2
Bassett ACH-Ft. Wainwright | 85 | 90 | 90 | 5
Evans ACH-Ft. Carson | 91 | 97 | 80 | -11
Irwin ACH-Ft. Riley | 100 | 80 | 89 | -11
L. Wood ACH-Ft. Leonard Wood | 99 | 87 | 86 | -13
Madigan AMC-Ft. Lewis | 86 | 89 | 91 | 5
Munson AHC-Ft. Leavenworth | 95 | 92 | 94 | -1
R W Bliss AHC-Ft. Huachuca | 99 | 80 | 95 | -4
Tripler AMC-Ft. Shafter | 87 | 85 | 92 | 5
Weed ACH-Ft. Irwin | 84 | 89 | 91 | 6
William Beaumont AMC-Ft. Bliss | 96 | 94 | 90 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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