Enrollees with Military PCM , West Army Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 70 | 85
ARMY | 67 | 84
WEST | 70 | 86
West Army | 69 | 84
Bassett ACH-Ft. Wainwright | *** | ***
Evans ACH-Ft. Carson | *** | ***
Irwin ACH-Ft. Riley | 64 | 78
L. Wood ACH-Ft. Leonard Wood | *** | ***
Madigan AMC-Ft. Lewis | 79 | 89
Munson AHC-Ft. Leavenworth | 77 | 82
R W Bliss AHC-Ft. Huachuca | 62 | 89
Tripler AMC-Ft. Shafter | *** | ***
Weed ACH-Ft. Irwin | 80 | 87
William Beaumont AMC-Ft. Bliss | 61 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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