Active Duty , West Navy Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 69 | 84
NAVY | 67 | 81
WEST | 68 | 83
West Navy | 70 | 84
NBHC NAS North Island | 71 | 76
NBHC NTC San Diego | *** | ***
NBHC Port Hueneme | 90 | 90
NH Bremerton | *** | ***
NH Camp Pendleton | *** | ***
NH LeMoore | 72 | 93
NH Oak Harbor | 61 | 92
NH Twentynine Palms | *** | ***
NHC Hawaii | *** | ***
NMC San Diego | *** | ***
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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