Prime Enrollees , West Air Force Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 81 | 80 | -1
AIR FORCE | 81 | 80 | 78 | -3
WEST | 82 | 81 | 80 | -2
West Air Force | 83 | 80 | 78 | -5
10th Med Group-USAF Academy CO | 81 | 87 | 79 | -1
15th Med Grp-Hickam | *** | *** | *** | ***
21st Med Grp-Peterson | 80 | 79 | 79 | -1
30th Med Grp-Vandenberg | 86 | 91 | 81 | -5
341st Med Grp-Malmstrom | 91 | 77 | 84 | -7
355th Med Grp-Davis Monthan | 84 | 84 | 83 | -1
366th Med Grp-Mountain Home | *** | 87 | 84 | ***
377th Med Grp-Kirtland | 78 | 70 | 76 | -2
3rd Med Grp-Elmendorf | 90 | 74 | 63 | -27
509th Med Grp-Whiteman | 94 | 78 | 80 | -13
55th Med Grp-Offutt | 83 | 77 | 78 | -5
56th Med Grp-Luke | 89 | 82 | 82 | -7
5th Med Grp-Minot | *** | 81 | 83 | ***
60th Med Grp-Travis | 76 | 92 | 68 | -7
61st Med Group-Los Angeles | 78 | 81 | 77 | -1
75th Med Grp-Hill | 94 | 87 | 83 | -11
90th Med Grp-F.E. Warren | *** | 78 | 74 | ***
92nd Med Grp-Fairchild | 77 | 83 | 82 | 5
95th Med Grp-Edwards | 81 | 86 | 74 | -8
99th Med Grp-O'Callaghan Hosp | 83 | 85 | 72 | -11
West Region-Air force | 90 | 78 | 84 | -6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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