Prime Enrollees , West Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 87 | 87 | 88 | 1
NAVY | 85 | 86 | 89 | 4
WEST | 90 | 90 | 91 | 1
West Navy | 87 | 90 | 91 | 4
NBHC NAS North Island | 83 | 83 | 94 | 11
NBHC NTC San Diego | 88 | 87 | 74 | -14
NBHC Port Hueneme | 93 | 94 | 91 | -2
NH Bremerton | 87 | 88 | 94 | 7
NH Camp Pendleton | 88 | 89 | 92 | 4
NH LeMoore | 97 | 97 | 97 | 0
NH Oak Harbor | 88 | 93 | 87 | -1
NH Twentynine Palms | 95 | 83 | 97 | 2
NHC Hawaii | 95 | 95 | 86 | -9
NMC San Diego | 84 | 87 | 92 | 8
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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