Active Duty , South Navy 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
NAVY | 67 | 72 | 87 | 74 | 85 | 53 | 46 | 67 | 68 | 89 | 80
SOUTH | 72 | 73 | 88 | 74 | 82 | 58 | 51 | 70 | 68 | 91 | 82
South Navy | 71 | 76 | 84 | 75 | 81 | 54 | 46 | 70 | 67 | 91 | 82
NBHC Mayport | 81 | 78 | 90 | *** | *** | 64 | 66 | 74 | 75 | 93 | 82
NH Beaufort | 81 | 82 | 99 | *** | *** | 62 | 52 | 73 | 60 | 85 | 87
NH Jacksonville | 67 | 82 | 92 | *** | 87 | 53 | 53 | 77 | 69 | 90 | 82
NH Pensacola | 70 | 68 | 72 | 76 | 73 | 50 | 40 | 65 | 69 | 94 | 78
NHC Corpus Christi | 70 | 69 | 90 | 81 | 86 | 54 | 44 | 74 | 74 | 91 | 82
Naval Health Clinic Charleston | 62 | 86 | *** | *** | *** | 50 | 28 | 52 | *** | 86 | 79
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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