Enrollees with Military PCM , South Navy Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 71 | 71 | 70 | -1
NAVY | 67 | 69 | 70 | 3
SOUTH | 75 | 72 | 69 | -6
South Navy | 69 | 76 | 72 | 3
NBHC Mayport | 65 | 80 | 81 | 16
NH Beaufort | *** | 65 | 78 | ***
NH Jacksonville | 67 | 72 | 69 | 1
NH Pensacola | 65 | 80 | 68 | 3
NHC Corpus Christi | 79 | 71 | 75 | -3
Naval Health Clinic Charleston | 81 | 87 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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