Enrollees with Military PCM , South Air Force Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 85 | 87
AIR FORCE | 86 | 88
SOUTH | 84 | 86
South Air Force | 85 | 87
14th Med Grp-Columbus | 86 | 88
17th Med Grp-Goodfellow | 93 | 90
19th Medical Group-Little Rock | 84 | 89
1st Spec Ops Med Grp-Hurlburt | 80 | 83
20th Med Grp-Shaw | 92 | 94
23rd Med Grp-Moody | *** | ***
2nd Med Grp-Barksdale | 82 | 79
325th Med Grp-Tyndall | 90 | 92
359th Med Grp-Randolph | 79 | 79
42nd Medical Group-Maxwell | 88 | 88
45th Med Grp-Patrick | 94 | 97
59th Med Wing-Lackland | 74 | 80
628th Med Grp-Charleston | *** | ***
6th Med Grp-MacDill | 85 | 86
72nd Med Grp-Tinker | 76 | 81
78th Med Grp-Robins | 95 | 95
7th Med Grp-Dyess | 88 | 89
81st Med Grp-Keesler | 81 | 85
82nd Med Grp-Sheppard | 85 | 85
96th Med Grp-Eglin | 83 | 89
South Region-Air force | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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