Active Duty , North Other Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 69 | 84
OTHER | 79 | 89
NORTH | 71 | 86
North Other | 81 | 92
North Region-Other | *** | ***
Out of Catchment North Region | 82 | 91
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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