Prime Enrollees , North Army Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
ARMY | 67 | 85
NORTH | 73 | 87
North Army | 70 | 86
Blanchfield ACH-Ft. Campbell | 66 | 82
Ft Belvoir Community Hosp-FBCH | 64 | 90
Guthrie AHC-Ft. Drum | *** | ***
Ireland ACH-Ft. Knox | 65 | 78
Keller ACH-West Point | 73 | 90
Kenner AHC-Ft. Lee | 75 | 94
Kimbrough Amb Car Cen-Ft Meade | 68 | 88
McDonald AHC-Ft. Eustis | 54 | 79
Walter Reed AMC-Washington DC | 58 | 76
Womack AMC-Ft. Bragg | 75 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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