All Users , South Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 86 | 86 | 87 | 1
ARMY | 83 | 85 | 82 | -2
SOUTH | 85 | 85 | 87 | 2
South Army | 86 | 84 | 83 | -3
Bayne-Jones ACH-Ft. Polk | 88 | 81 | 91 | 3
Brooke AMC-Ft. Sam Houston | 81 | 89 | 96 | 16
Darnall ACH-Ft. Hood | 83 | 83 | 90 | 7
Eisenhower AMC-Ft. Gordon | 92 | 82 | 80 | -13
Fox AHC-Redstone Arsenal | 83 | 89 | 91 | 8
Lyster AHC-Ft. Rucker | 93 | 84 | 81 | -12
Martin ACH-Ft. Benning | 88 | 80 | 95 | 7
Moncrief ACH-Ft. Jackson | 86 | 81 | 89 | 3
Reynolds ACH-Ft. Sill | 88 | 75 | 92 | 4
Winn ACH-Ft. Stewart | 82 | 96 | 73 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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