All Users , West Army Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 89 | 0
ARMY | 87 | 86 | 87 | 0
WEST | 90 | 90 | 90 | 1
West Army | 90 | 90 | 89 | -2
Bassett ACH-Ft. Wainwright | 99 | 93 | 90 | -9
Evans ACH-Ft. Carson | 91 | 88 | 86 | -5
Irwin ACH-Ft. Riley | 80 | 96 | 89 | 9
L. Wood ACH-Ft. Leonard Wood | 90 | 95 | 85 | -5
Madigan AMC-Ft. Lewis | 96 | 90 | 89 | -7
Munson AHC-Ft. Leavenworth | 94 | 94 | 93 | -2
R W Bliss AHC-Ft. Huachuca | 82 | 93 | 86 | 4
Tripler AMC-Ft. Shafter | 93 | 87 | 91 | -2
Weed ACH-Ft. Irwin | 85 | 98 | 77 | -8
William Beaumont AMC-Ft. Bliss | 75 | 85 | 90 | 15
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users