All Users , North Air Force Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 89 | 0
AIR FORCE | 87 | 87 | 89 | 3
NORTH | 87 | 86 | 87 | 0
North Air Force | 82 | 80 | 87 | 4
375th Med Grp-Scott | 96 | 89 | 87 | -9
633rd Med Grp Langley-Eustis | 95 | 73 | 81 | -14
66th Med Grp-Hanscom | 84 | 81 | 89 | 5
779th Med Grp-Andrews | 81 | 84 | 82 | 1
87th Med Grp-McGuire | 70 | *** | 85 | 15
88th Med Grp-Wright-Patterson | 76 | 87 | 91 | 15
North Region-Air force | 84 | 80 | 90 | 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users