Prime Enrollees , Overseas Europe How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 92 | 91 | -1
OVERSEAS | 92 | 91 | 89 | -4
Overseas Europe | 92 | 90 | 86 | -5
31st Med Grp-Aviano | 82 | *** | 80 | -2
48th Med Grp-Lakenheath | 87 | 90 | 93 | 5
52nd Med Group-Spangdahlem | 88 | 80 | 82 | -6
86th Medical Group-Ramstein | 87 | 88 | 89 | 3
Bavaria Meddac | 100 | 83 | 81 | -20
Europe-Navy | *** | *** | 98 | ***
Heidelberg Meddac | 97 | 98 | 86 | -11
Landstuhl Regional Medcen | 82 | 92 | 93 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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