Active Duty , North Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 84 | 86 | 3
NAVY | 83 | 84 | 87 | 4
NORTH | 80 | 80 | 84 | 4
North Navy | 82 | 80 | 86 | 4
FHCC-Formerly NHC Great Lakes | 61 | 91 | *** | ***
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 71 | 87 | 73 | 2
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NHC Annapolis | *** | *** | *** | ***
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | 76 | *** | *** | ***
NHC Quantico | *** | 73 | *** | ***
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | 83 | 84 | 89 | 6
Walter Reed Natl Mil Med Cntr | 74 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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