Active Duty , North Air Force Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 84 | 86 | 3
AIR FORCE | 82 | 83 | 86 | 4
NORTH | 80 | 80 | 84 | 4
North Air Force | 74 | 76 | 83 | 9
375th Med Grp-Scott | 91 | 97 | 85 | -6
633rd Med Grp Langley-Eustis | *** | *** | *** | ***
66th Med Grp-Hanscom | 75 | 82 | 95 | 21
779th Med Grp-Andrews | *** | *** | *** | ***
87th Med Grp-McGuire | *** | *** | *** | ***
88th Med Grp-Wright-Patterson | *** | *** | *** | ***
North Region-Air force | *** | 80 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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