Enrollees with Military PCM , Overseas Europe Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 86 | 1
OVERSEAS | 82 | 83 | 80 | -1
Overseas Europe | 85 | 84 | 78 | -6
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | 83 | 83 | 78 | -5
52nd Med Group-Spangdahlem | 89 | 83 | 83 | -6
86th Medical Group-Ramstein | *** | 80 | 80 | ***
Bavaria Meddac | 91 | 91 | 80 | -11
Europe-Navy | *** | *** | *** | ***
Heidelberg Meddac | 84 | 77 | 73 | -11
Landstuhl Regional Medcen | 79 | 83 | 76 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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