Enrollees with Military PCM , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 85 | 85 | 1
AIR FORCE | 84 | 85 | 86 | 1
NORTH | 80 | 81 | 82 | 1
North Air Force | 80 | 82 | 80 | -1
375th Med Grp-Scott | 94 | 90 | 84 | -10
633rd Med Grp Langley-Eustis | 86 | 81 | 68 | -18
66th Med Grp-Hanscom | 92 | 86 | 85 | -7
779th Med Grp-Andrews | 71 | 75 | 72 | 1
87th Med Grp-McGuire | 62 | *** | 82 | 21
88th Med Grp-Wright-Patterson | 72 | 84 | 83 | 10
North Region-Air force | *** | 80 | 87 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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