Enrollees with Military PCM , West Other How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 87 | -1
OTHER | 92 | 93 | 90 | -2
WEST | 88 | 88 | 87 | -1
West Other | 90 | 96 | 92 | 2
Out of Catchment West Region | 92 | 97 | 92 | 0
West Region-Other | 91 | 92 | 87 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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