All Users , South Air Force How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 90 | 93 | 92 | 88
AIR FORCE | 88 | 92 | 90 | 85
SOUTH | 90 | 93 | 92 | 87
South Air Force | 88 | 92 | 90 | 84
14th Med Grp-Columbus | 88 | 91 | 90 | 86
17th Med Grp-Goodfellow | 85 | 84 | 88 | 79
19th Medical Group-Little Rock | 87 | 96 | 85 | 81
1st Spec Ops Med Grp-Hurlburt | 88 | 92 | 90 | 88
20th Med Grp-Shaw | 90 | 94 | 91 | 86
23rd Med Grp-Moody | 81 | 91 | 80 | 81
2nd Med Grp-Barksdale | 80 | 84 | 78 | 68
325th Med Grp-Tyndall | 85 | 96 | 89 | 84
359th Med Grp-Randolph | 93 | 95 | 92 | 90
42nd Medical Group-Maxwell | 88 | 93 | 92 | 85
45th Med Grp-Patrick | 90 | 93 | 90 | 89
59th Med Wing-Lackland | 88 | 91 | 90 | 83
628th Med Grp-Charleston | 90 | 88 | 89 | 84
6th Med Grp-MacDill | 87 | 89 | 92 | 86
72nd Med Grp-Tinker | 82 | 85 | 85 | 72
78th Med Grp-Robins | 79 | 89 | 84 | 81
7th Med Grp-Dyess | 79 | 80 | 86 | 77
81st Med Grp-Keesler | 89 | 93 | 90 | 84
82nd Med Grp-Sheppard | 80 | 86 | 82 | 76
96th Med Grp-Eglin | 91 | 97 | 95 | 94
South Region-Air force | 91 | 89 | 90 | 72
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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