Active Duty , North Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 77 | 77 | 76 | -1
NAVY | 72 | 74 | 74 | 2
NORTH | 75 | 76 | 79 | 4
North Navy | 71 | 72 | 71 | 0
FHCC-Formerly NHC Great Lakes | 68 | 77 | *** | ***
NBHC Little Creek | *** | *** | *** | ***
NBHC Navsta Sewells | 68 | 80 | 72 | 4
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | *** | *** | ***
NHC Annapolis | *** | *** | *** | ***
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | 81 | 65 | 71 | -10
NHC Quantico | *** | 61 | 71 | ***
NMC Portsmouth | *** | *** | *** | ***
Naval Hlth Clinic New England | *** | 77 | 83 | ***
Walter Reed Natl Mil Med Cntr | 69 | *** | 78 | 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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