Prime Enrollees , South Air Force Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 1
AIR FORCE | 85 | 86 | 86 | 1
SOUTH | 85 | 85 | 86 | 2
South Air Force | 83 | 85 | 85 | 1
14th Med Grp-Columbus | 88 | 86 | 88 | 0
17th Med Grp-Goodfellow | 90 | 87 | 93 | 3
19th Medical Group-Little Rock | 82 | 83 | 85 | 3
1st Spec Ops Med Grp-Hurlburt | 71 | 82 | 80 | 9
20th Med Grp-Shaw | 83 | 85 | 93 | 10
23rd Med Grp-Moody | 92 | 84 | *** | ***
2nd Med Grp-Barksdale | 68 | 80 | 83 | 15
325th Med Grp-Tyndall | 79 | 85 | 90 | 11
359th Med Grp-Randolph | 86 | 82 | 80 | -7
42nd Medical Group-Maxwell | 88 | 88 | 88 | 0
45th Med Grp-Patrick | 84 | 85 | 94 | 10
59th Med Wing-Lackland | 81 | *** | 76 | -5
628th Med Grp-Charleston | 91 | 82 | *** | ***
6th Med Grp-MacDill | 83 | 88 | 85 | 3
72nd Med Grp-Tinker | 81 | 90 | 77 | -4
78th Med Grp-Robins | 90 | 90 | 96 | 6
7th Med Grp-Dyess | 88 | 95 | 89 | 2
81st Med Grp-Keesler | 85 | 61 | 85 | 1
82nd Med Grp-Sheppard | 85 | 79 | 86 | 1
96th Med Grp-Eglin | 86 | 91 | 87 | 1
South Region-Air force | 94 | 85 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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