Retirees and Dependents , All Regions Getting Care Quickly Wait for Urgent Care
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 87 | 87 | 0
US MHS | 84 | 85 | 86 | 2
ARMY | 83 | 86 | 84 | 0
NAVY | 82 | 82 | 84 | 1
AIR FORCE | 81 | 85 | 82 | 2
OTHER | 86 | 86 | 89 | 3
NORTH | 86 | 88 | 86 | -1
North Army | 85 | 87 | 81 | -3
North Navy | 86 | 85 | 86 | 0
North Air Force | 81 | 87 | 82 | 1
North Other | 88 | 90 | 88 | -1
SOUTH | 83 | 85 | 87 | 4
South Army | 86 | 85 | 83 | -3
South Navy | 79 | 80 | 91 | 11
South Air Force | 79 | 85 | 83 | 3
South Other | 84 | 85 | 89 | 6
WEST | 84 | 83 | 86 | 2
West Army | 79 | 85 | 89 | 10
West Navy | 80 | 79 | 75 | -5
West Air Force | 82 | 85 | 82 | 0
West Other | 88 | 83 | 90 | 1
OVERSEAS | 80 | 78 | 78 | -2
Overseas Europe | 85 | 84 | 78 | -7
Overseas Pacific | 76 | 75 | 80 | 5
Overseas Latin America | 78 | 74 | 75 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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