Active Duty , West Air Force Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 82 | 86
AIR FORCE | 83 | 86
WEST | 88 | 89
West Air Force | 88 | 89
10th Med Group-USAF Academy CO | *** | ***
15th Med Grp-Hickam | *** | ***
21st Med Grp-Peterson | 88 | 91
30th Med Grp-Vandenberg | 80 | 87
341st Med Grp-Malmstrom | 96 | 96
355th Med Grp-Davis Monthan | 87 | 93
366th Med Grp-Mountain Home | *** | ***
377th Med Grp-Kirtland | 83 | 94
3rd Med Grp-Elmendorf | *** | ***
509th Med Grp-Whiteman | 84 | 92
55th Med Grp-Offutt | 90 | 95
56th Med Grp-Luke | 98 | ***
5th Med Grp-Minot | 88 | 94
60th Med Grp-Travis | *** | ***
61st Med Group-Los Angeles | 86 | 86
75th Med Grp-Hill | 96 | 97
90th Med Grp-F.E. Warren | 85 | 88
92nd Med Grp-Fairchild | 85 | 93
95th Med Grp-Edwards | 80 | 83
99th Med Grp-O'Callaghan Hosp | *** | ***
West Region-Air force | 85 | 83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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