Enrollees with Military PCM , All Regions How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 91 | 91 | -1
ARMY | 92 | 92 | 91 | -1
NAVY | 93 | 91 | 90 | -3
AIR FORCE | 91 | 90 | 91 | 0
OTHER | 96 | 93 | 94 | -2
NORTH | 93 | 92 | 91 | -2
North Army | 92 | 92 | 91 | -1
North Navy | 93 | 91 | 89 | -5
North Air Force | 92 | 91 | 91 | -1
North Other | 97 | 93 | 94 | -3
SOUTH | 92 | 91 | 92 | 0
South Army | 91 | 92 | 94 | 3
South Navy | 93 | 92 | 89 | -4
South Air Force | 91 | 89 | 91 | 0
South Other | 95 | 93 | 91 | -3
WEST | 93 | 91 | 91 | -2
West Army | 93 | 92 | 87 | -6
West Navy | 93 | 89 | 92 | -1
West Air Force | 91 | 90 | 91 | 0
West Other | 96 | 95 | 97 | 1
OVERSEAS | 94 | 92 | 93 | -1
Overseas Europe | 95 | 91 | 93 | -2
Overseas Pacific | 93 | 93 | 94 | 1
Overseas Latin America | 93 | 81 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users