Active Duty , West Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 77 | 77 | 76 | -1
NAVY | 72 | 74 | 74 | 2
WEST | 78 | 77 | 76 | -2
West Navy | 71 | 75 | 77 | 6
NBHC NAS North Island | 71 | 62 | 74 | 3
NBHC NTC San Diego | *** | *** | *** | ***
NBHC Port Hueneme | 79 | 78 | 90 | 11
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 78 | *** | 83 | 4
NH Oak Harbor | *** | *** | 77 | ***
NH Twentynine Palms | *** | *** | *** | ***
NHC Hawaii | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users