Active Duty , South Navy Customer Service Courteous Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 90 | 89 | 0
US MHS | 86 | 85 | 84 | -2
NAVY | 83 | 81 | 81 | -2
SOUTH | 88 | 85 | 81 | -7
South Navy | 88 | 86 | 80 | -8
NBHC Mayport | *** | *** | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Jacksonville | *** | *** | *** | ***
NH Pensacola | 88 | *** | 79 | -9
NHC Corpus Christi | *** | 84 | 87 | ***
Naval Health Clinic Charleston | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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