Enrollees with Military PCM , West Navy Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 85 | 87
NAVY | 86 | 88
WEST | 89 | 90
West Navy | 89 | 91
NBHC NAS North Island | 91 | 94
NBHC NTC San Diego | 84 | 74
NBHC Port Hueneme | 86 | 91
NH Bremerton | 84 | 90
NH Camp Pendleton | 92 | 93
NH LeMoore | 87 | 93
NH Oak Harbor | 90 | 87
NH Twentynine Palms | 98 | 95
NHC Hawaii | 81 | 88
NMC San Diego | *** | ***
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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