Enrollees with Military PCM , West Army How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 87 | -1
ARMY | 89 | 88 | 87 | -2
WEST | 88 | 88 | 87 | -1
West Army | 87 | 89 | 84 | -2
Bassett ACH-Ft. Wainwright | 83 | 90 | 92 | 9
Evans ACH-Ft. Carson | 85 | 93 | 74 | -11
Irwin ACH-Ft. Riley | 92 | 84 | 87 | -5
L. Wood ACH-Ft. Leonard Wood | 90 | 89 | 84 | -6
Madigan AMC-Ft. Lewis | 85 | 85 | 86 | 1
Munson AHC-Ft. Leavenworth | 93 | 89 | 86 | -7
R W Bliss AHC-Ft. Huachuca | 99 | 78 | 93 | -6
Tripler AMC-Ft. Shafter | 86 | 93 | 90 | 4
Weed ACH-Ft. Irwin | 80 | 91 | 84 | 4
William Beaumont AMC-Ft. Bliss | 83 | 94 | 85 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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