Prime Enrollees , All Regions Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 86 | 88
ARMY | 82 | 86
NAVY | 86 | 89
AIR FORCE | 86 | 89
OTHER | 87 | 88
NORTH | 83 | 86
North Army | 80 | 85
North Navy | 84 | 89
North Air Force | 81 | 85
North Other | 85 | 86
SOUTH | 86 | 87
South Army | 82 | 86
South Navy | 86 | 88
South Air Force | 85 | 87
South Other | 88 | 88
WEST | 89 | 91
West Army | 89 | 89
West Navy | 89 | 91
West Air Force | 89 | 91
West Other | 88 | 91
OVERSEAS | 78 | 85
Overseas Europe | 77 | 85
Overseas Pacific | 83 | 90
Overseas Latin America | 75 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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