All Users , West Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 89 | 0
NAVY | 88 | 88 | 89 | 1
WEST | 90 | 90 | 90 | 1
West Navy | 88 | 91 | 91 | 3
NBHC NAS North Island | 82 | 83 | 94 | 12
NBHC NTC San Diego | 88 | 86 | 74 | -14
NBHC Port Hueneme | 92 | 94 | 92 | 0
NH Bremerton | 88 | 88 | 92 | 4
NH Camp Pendleton | 90 | 88 | 90 | 0
NH LeMoore | 98 | 96 | 97 | -1
NH Oak Harbor | 88 | 92 | 84 | -4
NH Twentynine Palms | 87 | 83 | 95 | 8
NHC Hawaii | 93 | 95 | 89 | -4
NMC San Diego | 85 | 89 | 90 | 5
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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