Enrollees with Military PCM , South Air Force How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 91 | 91 | -1
AIR FORCE | 91 | 90 | 91 | 0
SOUTH | 92 | 91 | 92 | 0
South Air Force | 91 | 89 | 91 | 0
14th Med Grp-Columbus | 97 | 95 | 91 | -5
17th Med Grp-Goodfellow | 92 | 89 | 84 | -8
19th Medical Group-Little Rock | 96 | 85 | 96 | 0
1st Spec Ops Med Grp-Hurlburt | 88 | 93 | 91 | 3
20th Med Grp-Shaw | 92 | 92 | 94 | 2
23rd Med Grp-Moody | 87 | 86 | 90 | 3
2nd Med Grp-Barksdale | 94 | 87 | 84 | -11
325th Med Grp-Tyndall | 82 | 91 | 95 | 13
359th Med Grp-Randolph | 87 | 92 | 94 | 6
42nd Medical Group-Maxwell | 94 | 88 | 93 | -1
45th Med Grp-Patrick | 95 | 92 | 92 | -3
59th Med Wing-Lackland | 87 | 90 | 93 | 6
628th Med Grp-Charleston | 97 | 80 | 88 | -9
6th Med Grp-MacDill | 95 | 94 | 89 | -6
72nd Med Grp-Tinker | 87 | 88 | 84 | -2
78th Med Grp-Robins | 92 | 93 | 88 | -4
7th Med Grp-Dyess | 93 | 91 | 81 | -12
81st Med Grp-Keesler | 91 | 87 | 91 | 0
82nd Med Grp-Sheppard | 88 | 81 | 85 | -3
96th Med Grp-Eglin | 90 | 89 | 94 | 4
South Region-Air force | 87 | 89 | 88 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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