Active Duty Dependents , All Regions 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Trends |  |  |  |  |  |  |  |  |  |  |
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 77 | 77 | 88 | 79 | 86 | 69 | 62 | 70 | 74 | 90 | 81
ARMY | 71 | 71 | 86 | 76 | 86 | 68 | 55 | 66 | 70 | 90 | 80
NAVY | 74 | 77 | 87 | 80 | 87 | 69 | 60 | 69 | 72 | 91 | 82
AIR FORCE | 74 | 70 | 86 | 75 | 88 | 64 | 51 | 64 | 72 | 89 | 80
OTHER | 81 | 84 | 91 | 79 | 84 | 71 | 70 | 74 | 79 | 90 | 81
NORTH | 78 | 78 | 89 | 78 | 84 | 70 | 63 | 73 | 76 | 92 | 79
North Army | 78 | 76 | 87 | 78 | 86 | 72 | 57 | 72 | 74 | 92 | 80
North Navy | 74 | 75 | 86 | 83 | 88 | 69 | 64 | 71 | 74 | 93 | 80
North Air Force | 75 | 70 | 87 | 78 | 83 | 66 | 53 | 68 | 75 | 90 | 86
North Other | 81 | 83 | 91 | 77 | 82 | 69 | 68 | 75 | 79 | 91 | 77
SOUTH | 80 | 79 | 88 | 79 | 85 | 69 | 62 | 70 | 75 | 90 | 83
South Army | 75 | 73 | 87 | 78 | 91 | 68 | 56 | 65 | 71 | 89 | 81
South Navy | 82 | 84 | 87 | 73 | 84 | 74 | 61 | 72 | 81 | 93 | 80
South Air Force | 74 | 71 | 86 | 76 | 83 | 63 | 52 | 63 | 71 | 90 | 80
South Other | 85 | 85 | 89 | 81 | 84 | 72 | 72 | 74 | 78 | 89 | 85
WEST | 73 | 75 | 88 | 79 | 88 | 69 | 60 | 67 | 72 | 89 | 81
West Army | 64 | 64 | 83 | 77 | 87 | 65 | 53 | 64 | 68 | 88 | 79
West Navy | 72 | 77 | 87 | 79 | 88 | 69 | 57 | 67 | 65 | 88 | 85
West Air Force | 75 | 70 | 86 | 74 | 92 | 65 | 50 | 62 | 71 | 88 | 79
West Other | 79 | 84 | 92 | 81 | 86 | 73 | 71 | 71 | 79 | 90 | 82
OVERSEAS | 66 | 72 | 87 | 69 | 77 | 62 | 48 | 62 | 72 | 90 | 81
Overseas Europe | 70 | 76 | 87 | 63 | 74 | 61 | 48 | 63 | 71 | 92 | 78
Overseas Pacific | 60 | 65 | 87 | 78 | 89 | 64 | 48 | 59 | 72 | 89 | 88
Overseas Latin America | 63 | 73 | 87 | 77 | 66 | 68 | 57 | 74 | 76 | 74 | 68
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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