Active Duty , North Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 68 | 69 | 69 | 1
ARMY | 71 | 68 | 63 | -7
NORTH | 65 | 68 | 71 | 6
North Army | 67 | 74 | 70 | 3
Blanchfield ACH-Ft. Campbell | *** | *** | *** | ***
Ft Belvoir Community Hosp-FBCH | *** | *** | *** | ***
Guthrie AHC-Ft. Drum | *** | *** | *** | ***
Ireland ACH-Ft. Knox | *** | 74 | *** | ***
Keller ACH-West Point | *** | *** | *** | ***
Kenner AHC-Ft. Lee | *** | *** | *** | ***
Kimbrough Amb Car Cen-Ft Meade | 86 | *** | *** | ***
McDonald AHC-Ft. Eustis | *** | *** | *** | ***
Walter Reed AMC-Washington DC | 49 | 67 | 64 | 14
Womack AMC-Ft. Bragg | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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