Active Duty , West Air Force How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 87 | -1
AIR FORCE | 86 | 87 | 85 | -1
WEST | 87 | 89 | 90 | 3
West Air Force | 85 | 87 | 86 | 1
10th Med Group-USAF Academy CO | *** | 92 | *** | ***
15th Med Grp-Hickam | 81 | *** | *** | ***
21st Med Grp-Peterson | 79 | 89 | 76 | -3
30th Med Grp-Vandenberg | 84 | 91 | 90 | 6
341st Med Grp-Malmstrom | 81 | 90 | 84 | 3
355th Med Grp-Davis Monthan | 86 | 92 | 84 | -2
366th Med Grp-Mountain Home | 95 | 94 | 87 | -8
377th Med Grp-Kirtland | 72 | 84 | 79 | 7
3rd Med Grp-Elmendorf | 94 | 80 | 92 | -2
509th Med Grp-Whiteman | 89 | 93 | 84 | -5
55th Med Grp-Offutt | 88 | 78 | 94 | 6
56th Med Grp-Luke | 92 | 90 | 90 | -2
5th Med Grp-Minot | 85 | 80 | 95 | 10
60th Med Grp-Travis | 85 | 82 | 91 | 5
61st Med Group-Los Angeles | 80 | 79 | 75 | -6
75th Med Grp-Hill | 84 | 92 | 82 | -2
90th Med Grp-F.E. Warren | 98 | 84 | 78 | -20
92nd Med Grp-Fairchild | 86 | 85 | 86 | 0
95th Med Grp-Edwards | 94 | 87 | 90 | -4
99th Med Grp-O'Callaghan Hosp | 90 | 85 | 92 | 2
West Region-Air force | 79 | 85 | 81 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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