All Users , South Air Force Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 88 | 1
AIR FORCE | 86 | 86 | 88 | 2
SOUTH | 87 | 86 | 88 | 1
South Air Force | 85 | 86 | 87 | 1
14th Med Grp-Columbus | 86 | 87 | 88 | 3
17th Med Grp-Goodfellow | 91 | 91 | 92 | 1
19th Medical Group-Little Rock | 84 | 85 | 88 | 4
1st Spec Ops Med Grp-Hurlburt | 72 | 84 | 80 | 8
20th Med Grp-Shaw | 86 | 85 | 94 | 8
23rd Med Grp-Moody | 95 | 80 | *** | ***
2nd Med Grp-Barksdale | 75 | 83 | 82 | 7
325th Med Grp-Tyndall | 80 | 88 | 91 | 11
359th Med Grp-Randolph | 88 | 87 | 79 | -9
42nd Medical Group-Maxwell | 86 | 89 | 88 | 2
45th Med Grp-Patrick | 82 | 87 | 96 | 14
59th Med Wing-Lackland | 82 | 85 | 84 | 2
628th Med Grp-Charleston | 89 | 82 | *** | ***
6th Med Grp-MacDill | 84 | 88 | 85 | 2
72nd Med Grp-Tinker | 85 | 89 | 80 | -6
78th Med Grp-Robins | 91 | 90 | 96 | 5
7th Med Grp-Dyess | 90 | 97 | 90 | 0
81st Med Grp-Keesler | 84 | 67 | 83 | -1
82nd Med Grp-Sheppard | 80 | 81 | 84 | 5
96th Med Grp-Eglin | 89 | 90 | 92 | 4
South Region-Air force | 93 | 83 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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