Active Duty Dependents , All Regions How Well Doctors Communicate
| 2009 | 2010 | 2011 | Trend
Benchmark | 92 | 93 | 93 | 0
US MHS | 89 | 88 | 88 | -1
ARMY | 86 | 89 | 86 | 0
NAVY | 87 | 85 | 87 | 0
AIR FORCE | 86 | 83 | 86 | -1
OTHER | 92 | 91 | 91 | -1
NORTH | 88 | 88 | 89 | 1
North Army | 84 | 86 | 87 | 4
North Navy | 86 | 83 | 86 | 0
North Air Force | 88 | 87 | 87 | -1
North Other | 91 | 91 | 91 | 0
SOUTH | 89 | 89 | 88 | -1
South Army | 87 | 91 | 87 | 0
South Navy | 86 | 90 | 87 | 1
South Air Force | 85 | 81 | 86 | 1
South Other | 91 | 90 | 89 | -1
WEST | 90 | 89 | 88 | -2
West Army | 88 | 90 | 83 | -5
West Navy | 88 | 83 | 87 | -1
West Air Force | 88 | 82 | 86 | -2
West Other | 93 | 93 | 92 | -2
OVERSEAS | 87 | 89 | 87 | 0
Overseas Europe | 88 | 88 | 87 | -1
Overseas Pacific | 86 | 92 | 87 | 2
Overseas Latin America | 89 | 84 | 87 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users