All Users , North Air Force 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 78 | 78 | 91 | 80 | 88 | 65 | 62 | 73 | 74 | 90 | 80
AIR FORCE | 77 | 72 | 89 | 79 | 88 | 64 | 57 | 68 | 74 | 90 | 83
NORTH | 77 | 78 | 91 | 81 | 86 | 64 | 62 | 74 | 73 | 90 | 80
North Air Force | 75 | 72 | 90 | 81 | 85 | 63 | 57 | 71 | 72 | 92 | 83
375th Med Grp-Scott | 79 | 68 | 89 | 87 | 86 | 65 | 60 | 70 | 77 | 91 | 80
633rd Med Grp Langley-Eustis | 75 | 74 | 90 | 74 | 78 | 57 | 52 | 64 | 78 | 92 | 84
66th Med Grp-Hanscom | 83 | 78 | 96 | 83 | 88 | 62 | 57 | 75 | 75 | 90 | 77
779th Med Grp-Andrews | 74 | 70 | 91 | 82 | 80 | 63 | 62 | 69 | 68 | 91 | 85
87th Med Grp-McGuire | 82 | 67 | 93 | 84 | 85 | 64 | 56 | 70 | 73 | 94 | 81
88th Med Grp-Wright-Patterson | 75 | 81 | 90 | 86 | 89 | 67 | 60 | 78 | 69 | 93 | 84
North Region-Air force | 73 | 71 | 88 | 82 | 88 | 66 | 54 | 69 | 72 | 92 | 83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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