Enrollees with Military PCM , South Air Force How Well Doctors Communicate Spends Time with You
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 89 | 90 | 1
US MHS | 86 | 85 | 85 | -1
AIR FORCE | 83 | 83 | 84 | 1
SOUTH | 84 | 86 | 85 | 1
South Air Force | 82 | 83 | 83 | 1
14th Med Grp-Columbus | 93 | 95 | 86 | -7
17th Med Grp-Goodfellow | 83 | 74 | 79 | -4
19th Medical Group-Little Rock | 88 | 75 | 80 | -7
1st Spec Ops Med Grp-Hurlburt | 80 | 84 | 88 | 8
20th Med Grp-Shaw | 85 | 90 | 86 | 1
23rd Med Grp-Moody | 85 | 90 | 80 | -5
2nd Med Grp-Barksdale | 72 | 67 | 69 | -3
325th Med Grp-Tyndall | 72 | 86 | 83 | 11
359th Med Grp-Randolph | 83 | 87 | 89 | 6
42nd Medical Group-Maxwell | 86 | 81 | 84 | -2
45th Med Grp-Patrick | 82 | 84 | 88 | 6
59th Med Wing-Lackland | 79 | 84 | 86 | 6
628th Med Grp-Charleston | 86 | 83 | 84 | -2
6th Med Grp-MacDill | 86 | 88 | 86 | 0
72nd Med Grp-Tinker | 86 | 82 | 72 | -14
78th Med Grp-Robins | 84 | 84 | 79 | -5
7th Med Grp-Dyess | 88 | 84 | 78 | -11
81st Med Grp-Keesler | 84 | 78 | 78 | -6
82nd Med Grp-Sheppard | 71 | 75 | 74 | 3
96th Med Grp-Eglin | 74 | 86 | 89 | 16
South Region-Air force | 89 | 85 | 71 | -17
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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