All Users , West Army Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
ARMY | 67 | 85
WEST | 73 | 87
West Army | 67 | 82
Bassett ACH-Ft. Wainwright | *** | ***
Evans ACH-Ft. Carson | 65 | 84
Irwin ACH-Ft. Riley | 63 | 79
L. Wood ACH-Ft. Leonard Wood | 75 | 94
Madigan AMC-Ft. Lewis | 76 | 87
Munson AHC-Ft. Leavenworth | 77 | 82
R W Bliss AHC-Ft. Huachuca | 63 | 90
Tripler AMC-Ft. Shafter | 70 | 83
Weed ACH-Ft. Irwin | 86 | 86
William Beaumont AMC-Ft. Bliss | 56 | 70
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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