Prime Enrollees , South Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 73 | 74 | 73 | 0
ARMY | 73 | 72 | 67 | -6
SOUTH | 75 | 75 | 71 | -3
South Army | 81 | 71 | 63 | -18
Bayne-Jones ACH-Ft. Polk | *** | 64 | 68 | ***
Brooke AMC-Ft. Sam Houston | *** | 61 | 63 | ***
Darnall ACH-Ft. Hood | 82 | 63 | 61 | -21
Eisenhower AMC-Ft. Gordon | 90 | 73 | 73 | -17
Fox AHC-Redstone Arsenal | 85 | 61 | 60 | -25
Lyster AHC-Ft. Rucker | 78 | 66 | 75 | -4
Martin ACH-Ft. Benning | *** | 80 | 78 | ***
Moncrief ACH-Ft. Jackson | 85 | 77 | 63 | -21
Reynolds ACH-Ft. Sill | *** | 81 | 56 | ***
Winn ACH-Ft. Stewart | *** | 77 | 61 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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