Active Duty , North Army Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 69 | 84
ARMY | 63 | 81
NORTH | 71 | 86
North Army | 70 | 85
Blanchfield ACH-Ft. Campbell | *** | ***
Ft Belvoir Community Hosp-FBCH | *** | ***
Guthrie AHC-Ft. Drum | *** | ***
Ireland ACH-Ft. Knox | *** | ***
Keller ACH-West Point | *** | ***
Kenner AHC-Ft. Lee | *** | ***
Kimbrough Amb Car Cen-Ft Meade | *** | ***
McDonald AHC-Ft. Eustis | *** | ***
Walter Reed AMC-Washington DC | 64 | 76
Womack AMC-Ft. Bragg | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users