Prime Enrollees , West Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 81 | 80 | -1
NAVY | 76 | 76 | 77 | 1
WEST | 82 | 81 | 80 | -2
West Navy | 78 | 77 | 78 | 0
NBHC NAS North Island | 67 | 70 | 72 | 6
NBHC NTC San Diego | 77 | 74 | 66 | -12
NBHC Port Hueneme | 82 | 82 | 88 | 6
NH Bremerton | 79 | 80 | 78 | -1
NH Camp Pendleton | 86 | 75 | 88 | 2
NH LeMoore | 75 | 86 | 87 | 11
NH Oak Harbor | 70 | 79 | 87 | 16
NH Twentynine Palms | *** | 67 | 84 | ***
NHC Hawaii | 78 | 90 | 72 | -7
NMC San Diego | 80 | 83 | 78 | -2
TRICARE Outpatient-Chula Vista | *** | 72 | 74 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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