Active Duty , West Air Force How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 86
AIR FORCE | 85 | 91 | 87 | 82
WEST | 90 | 92 | 92 | 87
West Air Force | 86 | 92 | 89 | 83
10th Med Group-USAF Academy CO | *** | *** | *** | ***
15th Med Grp-Hickam | *** | *** | *** | ***
21st Med Grp-Peterson | 76 | 87 | 85 | 83
30th Med Grp-Vandenberg | 90 | 91 | 92 | 88
341st Med Grp-Malmstrom | 84 | 89 | 87 | 66
355th Med Grp-Davis Monthan | 84 | 89 | 89 | 86
366th Med Grp-Mountain Home | 87 | 89 | 89 | 80
377th Med Grp-Kirtland | 79 | 83 | 89 | 76
3rd Med Grp-Elmendorf | 92 | 94 | 93 | 94
509th Med Grp-Whiteman | 84 | 89 | 86 | 85
55th Med Grp-Offutt | 94 | 95 | 94 | 91
56th Med Grp-Luke | 90 | 91 | 92 | 84
5th Med Grp-Minot | 95 | 95 | 96 | 91
60th Med Grp-Travis | 91 | 94 | 91 | 86
61st Med Group-Los Angeles | 75 | 73 | 83 | 71
75th Med Grp-Hill | 82 | 83 | 77 | 75
90th Med Grp-F.E. Warren | 78 | 85 | 80 | 80
92nd Med Grp-Fairchild | 86 | 90 | 85 | 86
95th Med Grp-Edwards | 90 | 97 | 92 | 90
99th Med Grp-O'Callaghan Hosp | 92 | 97 | 94 | 90
West Region-Air force | 81 | 94 | 87 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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