Enrollees with Military PCM , North Other Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 71 | 71 | 70 | -1
OTHER | 72 | 70 | 78 | 6
NORTH | 67 | 69 | 70 | 3
North Other | 69 | 67 | 79 | 9
North Region-Other | 81 | 84 | *** | ***
Out of Catchment North Region | 66 | 64 | 79 | 13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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