Active Duty , West Army Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 82 | 86
ARMY | 77 | 84
WEST | 88 | 89
West Army | 89 | 88
Bassett ACH-Ft. Wainwright | *** | ***
Evans ACH-Ft. Carson | *** | ***
Irwin ACH-Ft. Riley | *** | ***
L. Wood ACH-Ft. Leonard Wood | *** | ***
Madigan AMC-Ft. Lewis | *** | ***
Munson AHC-Ft. Leavenworth | 90 | 85
R W Bliss AHC-Ft. Huachuca | *** | ***
Tripler AMC-Ft. Shafter | *** | ***
Weed ACH-Ft. Irwin | *** | ***
William Beaumont AMC-Ft. Bliss | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users