All Users , North Other Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 82 | 80 | -2
OTHER | 84 | 83 | 82 | -2
NORTH | 80 | 80 | 81 | 1
North Other | 84 | 81 | 83 | -1
North Region-Other | 92 | 81 | *** | ***
Out of Catchment North Region | 81 | 81 | 84 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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