Enrollees with Military PCM , South Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 73 | 73 | 88 | 78 | 86 | 62 | 54 | 68 | 71 | 90 | 81
ARMY | 71 | 73 | 88 | 76 | 84 | 63 | 54 | 68 | 69 | 90 | 79
SOUTH | 76 | 74 | 89 | 77 | 85 | 64 | 55 | 70 | 71 | 90 | 81
South Army | 75 | 75 | 91 | 74 | 83 | 63 | 54 | 71 | 70 | 89 | 79
Bayne-Jones ACH-Ft. Polk | 73 | 72 | 86 | 76 | 88 | 58 | 55 | 71 | 62 | 89 | 79
Brooke AMC-Ft. Sam Houston | 77 | 79 | 90 | 77 | 91 | 70 | 60 | 64 | 77 | 90 | 84
Darnall ACH-Ft. Hood | 72 | 75 | 91 | *** | *** | 56 | 47 | 66 | 67 | 90 | 77
Eisenhower AMC-Ft. Gordon | 78 | 80 | 93 | 81 | 86 | 71 | 56 | 74 | 78 | 93 | 75
Fox AHC-Redstone Arsenal | 78 | 74 | 91 | 75 | 90 | 65 | 59 | 72 | 64 | 90 | 78
Lyster AHC-Ft. Rucker | 79 | 71 | 89 | 84 | 80 | 66 | 60 | 73 | 80 | 94 | 83
Martin ACH-Ft. Benning | 76 | 76 | 87 | 81 | 94 | 63 | 54 | 76 | 68 | 87 | 84
Moncrief ACH-Ft. Jackson | 82 | 80 | 89 | 71 | 82 | 75 | 66 | 65 | 73 | 93 | 88
Reynolds ACH-Ft. Sill | 77 | 74 | 93 | 59 | 89 | 70 | 53 | 81 | 83 | 85 | 81
Winn ACH-Ft. Stewart | 69 | 68 | 94 | *** | *** | 55 | 52 | 73 | 55 | 84 | 70
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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