Enrollees with Military PCM , West Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 79 | 78 | 78 | -1
NAVY | 76 | 76 | 76 | 0
WEST | 81 | 79 | 78 | -3
West Navy | 78 | 76 | 78 | 0
NBHC NAS North Island | 66 | 70 | 72 | 6
NBHC NTC San Diego | 77 | 73 | 65 | -12
NBHC Port Hueneme | 82 | 81 | 87 | 5
NH Bremerton | 77 | 80 | 71 | -6
NH Camp Pendleton | 82 | 74 | 85 | 3
NH LeMoore | 83 | 79 | 87 | 4
NH Oak Harbor | *** | 78 | 75 | ***
NH Twentynine Palms | *** | 65 | 84 | ***
NHC Hawaii | 78 | 88 | 71 | -6
NMC San Diego | 76 | 75 | 73 | -3
TRICARE Outpatient-Chula Vista | *** | 71 | 73 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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