Prime Enrollees , North Navy Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 73 | 74 | 73 | 0
NAVY | 67 | 69 | 71 | 4
NORTH | 70 | 72 | 73 | 3
North Navy | 63 | 67 | 69 | 6
FHCC-Formerly NHC Great Lakes | 59 | 67 | 80 | 21
NBHC Little Creek | 66 | 76 | 78 | 12
NBHC Navsta Sewells | 62 | 74 | 69 | 7
NBHC Oceana | 74 | 63 | 64 | -10
NH Camp Lejeune | 72 | 59 | 69 | -3
NHC Annapolis | *** | 81 | 72 | ***
NHC Cherry Point | *** | 85 | 61 | ***
NHC Patuxent River | 79 | 72 | 77 | -1
NHC Quantico | 61 | 56 | 77 | 16
NMC Portsmouth | 63 | 76 | 72 | 9
Naval Hlth Clinic New England | 71 | 64 | 73 | 2
Walter Reed Natl Mil Med Cntr | 60 | 68 | 74 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users