Enrollees with Military PCM , North Air Force How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 85
AIR FORCE | 87 | 91 | 89 | 84
NORTH | 86 | 91 | 89 | 85
North Air Force | 88 | 91 | 90 | 84
375th Med Grp-Scott | 88 | 89 | 91 | 84
633rd Med Grp Langley-Eustis | 90 | 90 | 88 | 83
66th Med Grp-Hanscom | 96 | 95 | 97 | 94
779th Med Grp-Andrews | 88 | 91 | 91 | 79
87th Med Grp-McGuire | 88 | 96 | 92 | 94
88th Med Grp-Wright-Patterson | 85 | 91 | 89 | 81
North Region-Air force | 85 | 90 | 89 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users