All Users , West Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 86 | 86 | 87 | 1
ARMY | 83 | 85 | 82 | -2
WEST | 88 | 89 | 88 | 0
West Army | 87 | 88 | 87 | 0
Bassett ACH-Ft. Wainwright | 94 | 85 | 77 | -17
Evans ACH-Ft. Carson | 86 | 83 | 86 | 0
Irwin ACH-Ft. Riley | 81 | 99 | 89 | 8
L. Wood ACH-Ft. Leonard Wood | 88 | 95 | 82 | -6
Madigan AMC-Ft. Lewis | 89 | 90 | 86 | -2
Munson AHC-Ft. Leavenworth | 90 | 89 | 94 | 5
R W Bliss AHC-Ft. Huachuca | 89 | 88 | 81 | -8
Tripler AMC-Ft. Shafter | 82 | 97 | 89 | 7
Weed ACH-Ft. Irwin | 90 | 97 | 70 | -20
William Beaumont AMC-Ft. Bliss | 76 | 87 | 87 | 12
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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