Prime Enrollees , Overseas Europe How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 89 | -1
OVERSEAS | 90 | 87 | 86 | -4
Overseas Europe | 90 | 88 | 85 | -5
31st Med Grp-Aviano | 77 | *** | 72 | -5
48th Med Grp-Lakenheath | 86 | 87 | 88 | 2
52nd Med Group-Spangdahlem | 86 | 74 | 82 | -4
86th Medical Group-Ramstein | 87 | 84 | 87 | 1
Bavaria Meddac | 100 | 84 | 83 | -20
Europe-Navy | *** | *** | 91 | ***
Heidelberg Meddac | 96 | 93 | 84 | -12
Landstuhl Regional Medcen | 78 | 90 | 92 | 15
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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