Active Duty , North Navy 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
NAVY | 67 | 72 | 87 | 74 | 85 | 53 | 46 | 67 | 68 | 89 | 80
NORTH | 69 | 72 | 87 | 79 | 81 | 54 | 49 | 66 | 69 | 90 | 81
North Navy | 66 | 72 | 83 | 71 | 82 | 50 | 45 | 60 | 69 | 90 | 80
FHCC-Formerly NHC Great Lakes | 76 | 74 | 65 | *** | *** | 57 | 29 | 47 | 63 | 90 | 90
NBHC Little Creek | 62 | 54 | 82 | *** | *** | 66 | 50 | 66 | 71 | 87 | 82
NBHC Navsta Sewells | 67 | 64 | 86 | 72 | 76 | 51 | 49 | 57 | 73 | 93 | 80
NBHC Oceana | 67 | 69 | *** | *** | *** | 44 | 39 | 68 | 72 | 95 | 82
NH Camp Lejeune | 67 | 79 | 84 | *** | *** | 41 | 41 | 71 | 72 | 88 | 76
NHC Annapolis | 69 | 72 | 96 | *** | *** | 59 | 40 | 72 | 59 | 86 | 76
NHC Cherry Point | 47 | 65 | *** | *** | *** | 45 | 42 | *** | 60 | 87 | 86
NHC Patuxent River | 67 | 59 | 91 | 71 | *** | 49 | 48 | 60 | 70 | 86 | 76
NHC Quantico | 68 | 72 | 89 | 71 | *** | 44 | 38 | 58 | 65 | 95 | 79
NMC Portsmouth | 61 | 67 | 81 | *** | *** | 50 | 46 | 61 | 69 | 88 | 80
Naval Hlth Clinic New England | 78 | 81 | 88 | 83 | 89 | 65 | 58 | 51 | 65 | 92 | 82
Walter Reed Natl Mil Med Cntr | 66 | 72 | 78 | 78 | *** | 61 | 51 | 56 | 71 | 92 | 90
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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