Active Duty , North Navy How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 86
NAVY | 85 | 90 | 89 | 84
NORTH | 85 | 91 | 89 | 85
North Navy | 78 | 87 | 87 | 80
FHCC-Formerly NHC Great Lakes | 52 | 77 | 73 | 59
NBHC Little Creek | 81 | 84 | 85 | 80
NBHC Navsta Sewells | 87 | 89 | 85 | 84
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | 82 | 79 | 88 | 88
NHC Annapolis | 93 | 100 | 98 | 92
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | 86 | 92 | 94 | 92
NHC Quantico | 87 | 92 | 90 | 87
NMC Portsmouth | 72 | 88 | 91 | 74
Naval Hlth Clinic New England | 86 | 85 | 94 | 85
Walter Reed Natl Mil Med Cntr | 72 | 89 | 78 | 72
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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