Purchased Care Users , All Regions Getting Care Quickly Wait for Urgent Care
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 1
ARMY | 85 | 87 | 91 | 6
NAVY | 83 | 83 | 90 | 8
AIR FORCE | 85 | 92 | 89 | 3
OTHER | 86 | 85 | 87 | 0
NORTH | 87 | 88 | 85 | -2
North Army | 84 | 93 | 92 | 8
North Navy | 92 | 85 | 92 | 0
North Air Force | 85 | 92 | 85 | 0
North Other | 87 | 87 | 84 | -4
SOUTH | 84 | 84 | 89 | 5
South Army | 90 | 91 | 91 | 1
South Navy | 73 | 83 | 93 | 20
South Air Force | 97 | 94 | 97 | 0
South Other | 84 | 84 | 88 | 4
WEST | 86 | 85 | 88 | 2
West Army | 83 | 77 | 92 | 9
West Navy | 70 | 79 | 85 | 15
West Air Force | 81 | 91 | 85 | 4
West Other | 88 | 85 | 88 | 0
OVERSEAS | 77 | 78 | 80 | 2
Overseas Europe | 82 | 85 | 80 | -1
Overseas Pacific | 69 | 63 | 79 | 10
Overseas Latin America | 81 | 82 | 79 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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