Enrollees with Military PCM , South Other Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 70 | 85
OTHER | 78 | 90
SOUTH | 69 | 85
South Other | 78 | 89
Out of Catchment South Region | 76 | 89
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users