Enrollees with Military PCM , West Navy Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 86 | 1
NAVY | 85 | 84 | 87 | 2
WEST | 88 | 89 | 89 | 1
West Navy | 86 | 89 | 90 | 4
NBHC NAS North Island | 79 | 82 | 92 | 13
NBHC NTC San Diego | 88 | 88 | 79 | -9
NBHC Port Hueneme | 91 | 92 | 89 | -2
NH Bremerton | 89 | 88 | 87 | -2
NH Camp Pendleton | 82 | 89 | 92 | 10
NH LeMoore | 94 | 93 | 90 | -4
NH Oak Harbor | 86 | 91 | 88 | 2
NH Twentynine Palms | *** | 82 | 97 | ***
NHC Hawaii | 97 | 87 | 85 | -12
NMC San Diego | 83 | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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