Enrollees with Military PCM , West Army Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 2
ARMY | 87 | 85 | 85 | -1
WEST | 89 | 90 | 90 | 1
West Army | 91 | 90 | 88 | -3
Bassett ACH-Ft. Wainwright | 100 | 93 | *** | ***
Evans ACH-Ft. Carson | 96 | 85 | 87 | -9
Irwin ACH-Ft. Riley | 83 | 93 | 85 | 2
L. Wood ACH-Ft. Leonard Wood | 96 | 91 | 75 | -21
Madigan AMC-Ft. Lewis | *** | *** | 85 | ***
Munson AHC-Ft. Leavenworth | 93 | 93 | 92 | -2
R W Bliss AHC-Ft. Huachuca | 84 | 96 | 85 | 1
Tripler AMC-Ft. Shafter | *** | *** | *** | ***
Weed ACH-Ft. Irwin | 98 | 96 | 67 | -31
William Beaumont AMC-Ft. Bliss | 73 | 83 | 94 | 22
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users