All Users , South Air Force Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
AIR FORCE | 71 | 87
SOUTH | 71 | 86
South Air Force | 70 | 86
14th Med Grp-Columbus | 76 | 97
17th Med Grp-Goodfellow | 76 | 91
19th Medical Group-Little Rock | 74 | 89
1st Spec Ops Med Grp-Hurlburt | 77 | 91
20th Med Grp-Shaw | 76 | 86
23rd Med Grp-Moody | *** | ***
2nd Med Grp-Barksdale | 60 | 72
325th Med Grp-Tyndall | 78 | 89
359th Med Grp-Randolph | 70 | 88
42nd Medical Group-Maxwell | 59 | 77
45th Med Grp-Patrick | 75 | 91
59th Med Wing-Lackland | 61 | 89
628th Med Grp-Charleston | *** | ***
6th Med Grp-MacDill | 77 | 90
72nd Med Grp-Tinker | 74 | 83
78th Med Grp-Robins | 72 | 90
7th Med Grp-Dyess | 74 | 92
81st Med Grp-Keesler | 66 | 76
82nd Med Grp-Sheppard | 65 | 83
96th Med Grp-Eglin | 71 | 87
South Region-Air force | 80 | 91
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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