Active Duty , South Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
ARMY | 68 | 71 | 89 | 72 | 80 | 57 | 50 | 66 | 67 | 90 | 80
SOUTH | 72 | 73 | 88 | 74 | 82 | 58 | 51 | 70 | 68 | 91 | 82
South Army | 70 | 73 | 92 | 69 | 74 | 55 | 48 | 71 | 66 | 91 | 78
Bayne-Jones ACH-Ft. Polk | 63 | 66 | *** | *** | *** | 54 | 56 | *** | 58 | 92 | 79
Brooke AMC-Ft. Sam Houston | 79 | 80 | 92 | *** | *** | 66 | 57 | 65 | 69 | 93 | 83
Darnall ACH-Ft. Hood | 67 | 76 | *** | *** | *** | 50 | 38 | *** | 65 | 96 | 78
Eisenhower AMC-Ft. Gordon | 80 | 77 | 90 | *** | *** | 65 | 51 | 68 | 78 | 95 | 75
Fox AHC-Redstone Arsenal | 69 | 66 | 88 | *** | *** | 54 | 47 | 50 | 52 | 89 | 88
Lyster AHC-Ft. Rucker | 75 | 68 | *** | *** | *** | 66 | 58 | 78 | 83 | 97 | 84
Martin ACH-Ft. Benning | *** | *** | *** | *** | *** | 52 | 48 | *** | *** | 87 | 87
Moncrief ACH-Ft. Jackson | 83 | 73 | 90 | *** | *** | 73 | 61 | 69 | 68 | 90 | 86
Reynolds ACH-Ft. Sill | 69 | 72 | *** | *** | *** | 59 | 49 | 73 | 78 | 90 | 83
Winn ACH-Ft. Stewart | 58 | 67 | *** | *** | *** | 45 | 45 | *** | 45 | 82 | 64
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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