All Users , North Army How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
ARMY | 90 | 89 | 89 | -1
NORTH | 90 | 91 | 90 | 0
North Army | 89 | 88 | 88 | -1
Blanchfield ACH-Ft. Campbell | 84 | 84 | 82 | -2
Ft Belvoir Community Hosp-FBCH | 86 | 89 | 90 | 4
Guthrie AHC-Ft. Drum | 80 | 88 | 69 | -11
Ireland ACH-Ft. Knox | 94 | 89 | 89 | -5
Keller ACH-West Point | 97 | 93 | 99 | 2
Kenner AHC-Ft. Lee | 88 | 79 | 84 | -4
Kimbrough Amb Car Cen-Ft Meade | 90 | 88 | 89 | -2
McDonald AHC-Ft. Eustis | 93 | 85 | 93 | 0
Walter Reed AMC-Washington DC | 86 | 88 | 94 | 9
Womack AMC-Ft. Bragg | 90 | 93 | 89 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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