All Users , West Air Force How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
AIR FORCE | 88 | 88 | 88 | 1
WEST | 90 | 90 | 90 | 0
West Air Force | 88 | 87 | 88 | 0
10th Med Group-USAF Academy CO | 90 | 88 | 92 | 2
15th Med Grp-Hickam | 90 | 88 | 96 | 6
21st Med Grp-Peterson | 80 | 81 | 80 | -1
30th Med Grp-Vandenberg | 88 | 92 | 92 | 4
341st Med Grp-Malmstrom | 88 | 91 | 82 | -6
355th Med Grp-Davis Monthan | 87 | 91 | 87 | 1
366th Med Grp-Mountain Home | 97 | 95 | 91 | -7
377th Med Grp-Kirtland | 80 | 82 | 80 | 0
3rd Med Grp-Elmendorf | 93 | 85 | 87 | -6
509th Med Grp-Whiteman | 85 | 96 | 90 | 5
55th Med Grp-Offutt | 91 | 86 | 91 | 0
56th Med Grp-Luke | 88 | 88 | 87 | -2
5th Med Grp-Minot | 88 | 85 | 91 | 3
60th Med Grp-Travis | 83 | 87 | 87 | 3
61st Med Group-Los Angeles | 82 | 83 | 80 | -2
75th Med Grp-Hill | 90 | 91 | 87 | -3
90th Med Grp-F.E. Warren | 97 | 86 | 87 | -9
92nd Med Grp-Fairchild | 92 | 89 | 89 | -3
95th Med Grp-Edwards | 88 | 91 | 91 | 3
99th Med Grp-O'Callaghan Hosp | 92 | 82 | 91 | -1
West Region-Air force | 87 | 79 | 87 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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