Enrollees with Military PCM , North Army Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 2
ARMY | 87 | 85 | 85 | -1
NORTH | 83 | 82 | 86 | 3
North Army | 82 | 80 | 85 | 3
Blanchfield ACH-Ft. Campbell | *** | *** | *** | ***
Ft Belvoir Community Hosp-FBCH | 72 | 87 | 76 | 3
Guthrie AHC-Ft. Drum | 93 | 76 | 73 | -20
Ireland ACH-Ft. Knox | 76 | 91 | 92 | 17
Keller ACH-West Point | 65 | 85 | 86 | 21
Kenner AHC-Ft. Lee | 79 | 91 | 90 | 11
Kimbrough Amb Car Cen-Ft Meade | 91 | 79 | 87 | -4
McDonald AHC-Ft. Eustis | *** | 84 | 87 | ***
Walter Reed AMC-Washington DC | 73 | 90 | 80 | 8
Womack AMC-Ft. Bragg | 80 | 56 | 84 | 5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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