Active Duty , North Other Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 81 | 82 | 82 | 2
OTHER | 81 | 82 | 86 | 5
NORTH | 76 | 79 | 79 | 2
North Other | 76 | 80 | 85 | 9
North Region-Other | 78 | *** | *** | ***
Out of Catchment North Region | 79 | 80 | 86 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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