All Users , North Navy Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 88 | 1
NAVY | 87 | 86 | 88 | 2
NORTH | 86 | 85 | 86 | 0
North Navy | 86 | 84 | 88 | 3
FHCC-Formerly NHC Great Lakes | 70 | 87 | 90 | 20
NBHC Little Creek | 88 | 90 | 80 | -8
NBHC Navsta Sewells | 69 | 89 | 81 | 11
NBHC Oceana | 84 | 93 | 91 | 6
NH Camp Lejeune | 89 | 82 | 94 | 6
NHC Annapolis | *** | 92 | 92 | ***
NHC Cherry Point | 92 | 92 | 77 | -15
NHC Patuxent River | 84 | 94 | 89 | 5
NHC Quantico | 72 | 77 | 84 | 12
NMC Portsmouth | 88 | 88 | 86 | -2
Naval Hlth Clinic New England | 85 | 82 | 90 | 5
Walter Reed Natl Mil Med Cntr | 89 | 89 | 91 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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