Active Duty , West Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
ARMY | 68 | 71 | 89 | 72 | 80 | 57 | 50 | 66 | 67 | 90 | 80
WEST | 71 | 71 | 90 | 76 | 89 | 57 | 51 | 67 | 69 | 90 | 81
West Army | 68 | 70 | 89 | 69 | 88 | 58 | 51 | 60 | 69 | 90 | 78
Bassett ACH-Ft. Wainwright | 50 | 59 | *** | *** | *** | 63 | 47 | *** | 50 | 81 | 80
Evans ACH-Ft. Carson | 70 | 76 | *** | *** | *** | 53 | 49 | *** | 70 | 92 | 77
Irwin ACH-Ft. Riley | 82 | 68 | *** | *** | *** | 52 | 50 | *** | 80 | 77 | 83
L. Wood ACH-Ft. Leonard Wood | 80 | 71 | *** | *** | *** | 60 | 54 | 62 | 69 | 87 | 80
Madigan AMC-Ft. Lewis | 63 | 72 | *** | *** | *** | 56 | 53 | *** | 75 | 89 | 75
Munson AHC-Ft. Leavenworth | 69 | 69 | 84 | 67 | 88 | 56 | 45 | 60 | 65 | 90 | 82
R W Bliss AHC-Ft. Huachuca | 80 | 71 | 96 | *** | *** | 56 | 50 | 87 | 93 | 86 | 85
Tripler AMC-Ft. Shafter | 74 | 76 | 94 | *** | *** | 68 | 60 | 73 | 67 | 89 | 74
Weed ACH-Ft. Irwin | 65 | 73 | 87 | *** | *** | 58 | 49 | 63 | 61 | 91 | 78
William Beaumont AMC-Ft. Bliss | 64 | 64 | *** | *** | *** | 49 | 41 | *** | 53 | 84 | 79
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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