Enrollees with Military PCM , North Navy How Well Doctors Communicate
| 2009 | 2010 | 2011 | Trend
Benchmark | 92 | 93 | 93 | 0
US MHS | 89 | 89 | 88 | -1
NAVY | 90 | 89 | 88 | -3
NORTH | 89 | 89 | 88 | -2
North Navy | 89 | 90 | 86 | -4
FHCC-Formerly NHC Great Lakes | 93 | 93 | 77 | -15
NBHC Little Creek | 87 | 86 | 87 | -1
NBHC Navsta Sewells | 78 | 86 | 87 | 9
NBHC Oceana | 88 | 94 | 86 | -2
NH Camp Lejeune | 87 | 92 | 80 | -7
NHC Annapolis | 94 | 95 | 95 | 1
NHC Cherry Point | 89 | 87 | 86 | -3
NHC Patuxent River | 86 | 93 | 93 | 7
NHC Quantico | 89 | 88 | 92 | 3
NMC Portsmouth | 94 | 82 | 86 | -8
Naval Hlth Clinic New England | 85 | 95 | 90 | 5
Walter Reed Natl Mil Med Cntr | 94 | 92 | 85 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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