Enrollees with Military PCM , West Navy How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 91 | 91 | -1
NAVY | 93 | 91 | 90 | -3
WEST | 93 | 91 | 91 | -2
West Navy | 93 | 89 | 92 | -1
NBHC NAS North Island | 95 | 90 | 90 | -6
NBHC NTC San Diego | 87 | 84 | 93 | 5
NBHC Port Hueneme | 98 | 93 | 94 | -5
NH Bremerton | 95 | 91 | 94 | -1
NH Camp Pendleton | 90 | 89 | 92 | 1
NH LeMoore | 95 | 89 | 90 | -4
NH Oak Harbor | 93 | 87 | 93 | 0
NH Twentynine Palms | 100 | 93 | 94 | -8
NHC Hawaii | 93 | 86 | 87 | -6
NMC San Diego | 98 | 87 | 94 | -4
TRICARE Outpatient-Chula Vista | 86 | 86 | 86 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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