Enrollees with Military PCM , West Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 71 | 71 | 70 | -1
ARMY | 73 | 71 | 67 | -6
WEST | 73 | 71 | 70 | -3
West Army | 72 | 71 | 69 | -3
Bassett ACH-Ft. Wainwright | *** | 60 | *** | ***
Evans ACH-Ft. Carson | 80 | *** | *** | ***
Irwin ACH-Ft. Riley | 61 | 79 | 64 | 3
L. Wood ACH-Ft. Leonard Wood | *** | 77 | *** | ***
Madigan AMC-Ft. Lewis | 70 | 64 | 79 | 10
Munson AHC-Ft. Leavenworth | 77 | 79 | 77 | 0
R W Bliss AHC-Ft. Huachuca | 76 | 78 | 62 | -14
Tripler AMC-Ft. Shafter | *** | 76 | *** | ***
Weed ACH-Ft. Irwin | *** | 78 | 80 | ***
William Beaumont AMC-Ft. Bliss | *** | 63 | 61 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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