Prime Enrollees , Overseas Europe Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 81 | 80 | -1
OVERSEAS | 79 | 80 | 73 | -6
Overseas Europe | 80 | 82 | 71 | -9
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | *** | 83 | 74 | ***
52nd Med Group-Spangdahlem | 82 | 80 | 74 | -8
86th Medical Group-Ramstein | *** | 76 | 65 | ***
Bavaria Meddac | *** | *** | *** | ***
Europe-Navy | *** | *** | *** | ***
Heidelberg Meddac | *** | 70 | 62 | ***
Landstuhl Regional Medcen | *** | 90 | 71 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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