Active Duty , North Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
ARMY | 68 | 71 | 89 | 72 | 80 | 57 | 50 | 66 | 67 | 90 | 80
NORTH | 69 | 72 | 87 | 79 | 81 | 54 | 49 | 66 | 69 | 90 | 81
North Army | 66 | 69 | 86 | 78 | 78 | 56 | 49 | 65 | 66 | 90 | 81
Blanchfield ACH-Ft. Campbell | 62 | 68 | *** | *** | *** | 42 | 33 | *** | 36 | 82 | 79
Ft Belvoir Community Hosp-FBCH | 73 | 82 | *** | *** | *** | 67 | 66 | *** | 74 | 84 | 83
Guthrie AHC-Ft. Drum | 69 | 63 | *** | *** | *** | 51 | 45 | 46 | 71 | 93 | 75
Ireland ACH-Ft. Knox | 68 | 71 | 92 | *** | *** | 64 | 59 | 65 | 72 | 96 | 83
Keller ACH-West Point | 72 | 72 | 95 | *** | *** | 45 | 53 | 76 | 55 | 71 | 79
Kenner AHC-Ft. Lee | 77 | 71 | 89 | *** | *** | 66 | 56 | 70 | 77 | 93 | 75
Kimbrough Amb Car Cen-Ft Meade | 67 | 76 | 90 | *** | *** | 57 | 49 | 63 | 74 | 98 | 87
McDonald AHC-Ft. Eustis | 56 | 69 | 90 | *** | *** | 43 | 39 | 55 | 70 | 91 | 86
Walter Reed AMC-Washington DC | 63 | 70 | 91 | 70 | 67 | 56 | 57 | 72 | 70 | 95 | 72
Womack AMC-Ft. Bragg | 64 | 62 | 88 | *** | *** | 65 | 54 | 67 | 83 | 93 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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