Active Duty , South Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 84 | 86 | 3
NAVY | 83 | 84 | 87 | 4
SOUTH | 85 | 83 | 84 | -1
South Navy | 87 | 80 | 82 | -5
NBHC Mayport | *** | *** | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Jacksonville | *** | *** | 82 | ***
NH Pensacola | 87 | *** | 77 | -11
NHC Corpus Christi | 95 | 73 | 87 | -8
Naval Health Clinic Charleston | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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