Active Duty , All Regions How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 86
ARMY | 87 | 91 | 89 | 87
NAVY | 85 | 90 | 89 | 84
AIR FORCE | 85 | 91 | 87 | 82
OTHER | 90 | 94 | 93 | 90
NORTH | 85 | 91 | 89 | 85
North Army | 82 | 90 | 87 | 84
North Navy | 78 | 87 | 87 | 80
North Air Force | 87 | 91 | 89 | 82
North Other | 92 | 95 | 95 | 93
SOUTH | 87 | 91 | 88 | 85
South Army | 91 | 94 | 91 | 90
South Navy | 81 | 88 | 85 | 82
South Air Force | 84 | 88 | 83 | 79
South Other | 90 | 93 | 93 | 89
WEST | 90 | 92 | 92 | 87
West Army | 88 | 88 | 92 | 86
West Navy | 93 | 94 | 94 | 90
West Air Force | 86 | 92 | 89 | 83
West Other | 93 | 97 | 95 | 90
OVERSEAS | 85 | 90 | 86 | 83
Overseas Europe | 82 | 89 | 84 | 81
Overseas Pacific | 91 | 93 | 90 | 87
Overseas Latin America | 91 | 86 | 92 | 87
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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