Enrollees with Military PCM , Overseas Europe How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 87 | -1
OVERSEAS | 90 | 87 | 88 | -3
Overseas Europe | 90 | 87 | 87 | -4
31st Med Grp-Aviano | 76 | *** | 72 | -4
48th Med Grp-Lakenheath | 86 | 86 | 88 | 2
52nd Med Group-Spangdahlem | 86 | 75 | 81 | -5
86th Medical Group-Ramstein | 87 | 83 | 87 | 0
Bavaria Meddac | 100 | 84 | 84 | -20
Europe-Navy | *** | *** | 91 | ***
Heidelberg Meddac | 96 | 93 | 84 | -12
Landstuhl Regional Medcen | 78 | 90 | 91 | 14
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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