Enrollees with Military PCM , West Air Force How Well Doctors Communicate
| 2009 | 2010 | 2011 | Trend
Benchmark | 92 | 93 | 93 | 0
US MHS | 89 | 89 | 88 | -1
AIR FORCE | 88 | 87 | 88 | 0
WEST | 90 | 88 | 88 | -1
West Air Force | 88 | 86 | 88 | 0
10th Med Group-USAF Academy CO | 89 | 89 | 91 | 1
15th Med Grp-Hickam | 87 | 88 | 91 | 4
21st Med Grp-Peterson | 80 | 80 | 82 | 2
30th Med Grp-Vandenberg | 88 | 90 | 91 | 3
341st Med Grp-Malmstrom | 88 | 90 | 81 | -7
355th Med Grp-Davis Monthan | 87 | 89 | 89 | 2
366th Med Grp-Mountain Home | 98 | 90 | 90 | -8
377th Med Grp-Kirtland | 79 | 81 | 81 | 2
3rd Med Grp-Elmendorf | 93 | 84 | 88 | -5
509th Med Grp-Whiteman | 87 | 94 | 89 | 3
55th Med Grp-Offutt | 93 | 87 | 91 | -2
56th Med Grp-Luke | 89 | 88 | 87 | -1
5th Med Grp-Minot | 86 | 87 | 93 | 7
60th Med Grp-Travis | 88 | 85 | 87 | -2
61st Med Group-Los Angeles | 82 | 82 | 81 | -1
75th Med Grp-Hill | 92 | 92 | 87 | -5
90th Med Grp-F.E. Warren | 95 | 87 | 88 | -6
92nd Med Grp-Fairchild | 91 | 92 | 87 | -4
95th Med Grp-Edwards | 84 | 92 | 91 | 7
99th Med Grp-O'Callaghan Hosp | 91 | 84 | 90 | -1
West Region-Air force | 88 | 79 | 88 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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