All Users , North Air Force Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 82 | 80 | -2
AIR FORCE | 81 | 80 | 79 | -3
NORTH | 80 | 80 | 81 | 1
North Air Force | 78 | 79 | 81 | 3
375th Med Grp-Scott | 88 | 80 | 87 | -1
633rd Med Grp Langley-Eustis | 76 | 71 | 74 | -3
66th Med Grp-Hanscom | 82 | 80 | 83 | 1
779th Med Grp-Andrews | 83 | 76 | 82 | -1
87th Med Grp-McGuire | *** | 95 | 84 | ***
88th Med Grp-Wright-Patterson | 86 | 88 | 86 | 0
North Region-Air force | *** | 71 | 82 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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