All Users , North Navy How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
NAVY | 90 | 89 | 88 | -2
NORTH | 90 | 91 | 90 | 0
North Navy | 89 | 89 | 86 | -3
FHCC-Formerly NHC Great Lakes | 92 | 94 | 75 | -16
NBHC Little Creek | 85 | 85 | 88 | 3
NBHC Navsta Sewells | 77 | 85 | 88 | 11
NBHC Oceana | 89 | 92 | 87 | -2
NH Camp Lejeune | 91 | 88 | 86 | -5
NHC Annapolis | 95 | 98 | 94 | -2
NHC Cherry Point | 85 | 85 | 85 | 0
NHC Patuxent River | 85 | 92 | 90 | 5
NHC Quantico | 88 | 87 | 91 | 3
NMC Portsmouth | 94 | 89 | 87 | -7
Naval Hlth Clinic New England | 83 | 97 | 90 | 7
Walter Reed Natl Mil Med Cntr | 89 | 90 | 86 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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