All Users , Overseas Europe Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 87 | 89
OVERSEAS | 76 | 84
Overseas Europe | 75 | 83
31st Med Grp-Aviano | *** | ***
48th Med Grp-Lakenheath | 70 | 85
52nd Med Group-Spangdahlem | 79 | 89
86th Medical Group-Ramstein | 78 | 84
Bavaria Meddac | 75 | 86
Europe-Navy | *** | ***
Heidelberg Meddac | 69 | 78
Landstuhl Regional Medcen | 74 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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