Standard/Extra Users , All Regions How Well Doctors Communicate Spends Time with You
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 89 | 90 | 1
US MHS | 90 | 91 | 92 | 2
ARMY | 87 | 87 | 92 | 5
NAVY | 91 | 93 | 93 | 2
AIR FORCE | 90 | 92 | 92 | 2
OTHER | 91 | 91 | 92 | 1
NORTH | 90 | 91 | 94 | 3
North Army | 92 | 88 | 94 | 3
North Navy | 92 | 95 | 95 | 3
North Air Force | 87 | 95 | 94 | 7
North Other | 91 | 90 | 93 | 2
SOUTH | 89 | 90 | 91 | 1
South Army | 77 | 82 | 89 | 11
South Navy | 90 | 89 | 93 | 3
South Air Force | 95 | 90 | 92 | -3
South Other | 90 | 92 | 90 | 0
WEST | 90 | 92 | 91 | 1
West Army | 92 | 91 | 91 | -2
West Navy | 89 | 92 | 85 | -5
West Air Force | 90 | 90 | 90 | 0
West Other | 90 | 92 | 92 | 2
OVERSEAS | 95 | 89 | 93 | -2
Overseas Europe | 97 | 88 | 93 | -4
Overseas Pacific | 93 | 86 | 95 | 2
Overseas Latin America | 95 | 92 | 92 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users