Active Duty Dependents , All Regions Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 84 | 86 | 0
ARMY | 90 | 83 | 86 | -4
NAVY | 86 | 86 | 87 | 2
AIR FORCE | 84 | 87 | 88 | 4
OTHER | 85 | 83 | 84 | -1
NORTH | 85 | 81 | 84 | -1
North Army | 88 | 79 | 86 | -2
North Navy | 87 | 86 | 88 | 0
North Air Force | 78 | 79 | 83 | 5
North Other | 83 | 81 | 82 | -2
SOUTH | 81 | 81 | 85 | 4
South Army | 85 | 80 | 91 | 7
South Navy | 78 | 85 | 84 | 6
South Air Force | 78 | 83 | 83 | 5
South Other | 82 | 81 | 84 | 2
WEST | 91 | 89 | 88 | -3
West Army | 94 | 88 | 87 | -7
West Navy | 88 | 87 | 88 | 0
West Air Force | 92 | 93 | 92 | 0
West Other | 90 | 89 | 86 | -4
OVERSEAS | 87 | 86 | 77 | -10
Overseas Europe | 90 | 89 | 74 | -16
Overseas Pacific | 75 | 84 | 89 | 14
Overseas Latin America | 83 | 71 | 66 | -16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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