Prime Enrollees , West Army Customer Service Courteous Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 90 | 89 | 0
US MHS | 89 | 88 | 87 | -2
ARMY | 86 | 88 | 85 | -1
WEST | 90 | 89 | 87 | -3
West Army | 88 | 90 | 84 | -4
Bassett ACH-Ft. Wainwright | *** | 78 | *** | ***
Evans ACH-Ft. Carson | 95 | *** | 81 | -14
Irwin ACH-Ft. Riley | 85 | 94 | 79 | -6
L. Wood ACH-Ft. Leonard Wood | *** | 85 | 93 | ***
Madigan AMC-Ft. Lewis | 89 | 92 | 90 | 1
Munson AHC-Ft. Leavenworth | 96 | 92 | 83 | -14
R W Bliss AHC-Ft. Huachuca | 97 | 83 | 89 | -7
Tripler AMC-Ft. Shafter | 99 | *** | 81 | -17
Weed ACH-Ft. Irwin | *** | 99 | 88 | ***
William Beaumont AMC-Ft. Bliss | *** | 88 | 80 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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