Enrollees with Military PCM , South Navy How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 87 | -1
NAVY | 89 | 87 | 87 | -2
SOUTH | 89 | 88 | 88 | -1
South Navy | 89 | 87 | 85 | -4
NBHC Mayport | 85 | 85 | 88 | 3
NH Beaufort | 89 | 89 | 98 | 9
NH Jacksonville | 85 | 84 | 87 | 2
NH Pensacola | 94 | 87 | 76 | -18
NHC Corpus Christi | 87 | 94 | 85 | -2
Naval Health Clinic Charleston | 98 | 88 | 85 | -13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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