Prime Enrollees , Overseas Europe Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 86 | 86 | 87 | 1
OVERSEAS | 83 | 84 | 82 | -1
Overseas Europe | 86 | 86 | 81 | -5
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | 85 | 85 | 76 | -8
52nd Med Group-Spangdahlem | 90 | 83 | 84 | -5
86th Medical Group-Ramstein | *** | 80 | 80 | ***
Bavaria Meddac | 93 | 93 | 81 | -12
Europe-Navy | *** | *** | *** | ***
Heidelberg Meddac | 92 | 79 | 73 | -19
Landstuhl Regional Medcen | 78 | 87 | 79 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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