All Users , North Army How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 90 | 93 | 92 | 88
ARMY | 89 | 92 | 91 | 87
NORTH | 90 | 93 | 92 | 88
North Army | 88 | 92 | 91 | 87
Blanchfield ACH-Ft. Campbell | 82 | 90 | 84 | 81
Ft Belvoir Community Hosp-FBCH | 90 | 91 | 91 | 87
Guthrie AHC-Ft. Drum | 69 | 82 | 75 | 66
Ireland ACH-Ft. Knox | 89 | 95 | 91 | 93
Keller ACH-West Point | 99 | 100 | 98 | 94
Kenner AHC-Ft. Lee | 84 | 88 | 87 | 84
Kimbrough Amb Car Cen-Ft Meade | 89 | 90 | 95 | 89
McDonald AHC-Ft. Eustis | 93 | 94 | 97 | 90
Walter Reed AMC-Washington DC | 94 | 95 | 96 | 94
Womack AMC-Ft. Bragg | 89 | 92 | 92 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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