All Users , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 86 | 86 | 87 | 1
NAVY | 86 | 84 | 87 | 2
SOUTH | 85 | 85 | 87 | 2
South Navy | 88 | 83 | 85 | -3
NBHC Mayport | 89 | 76 | 91 | 2
NH Beaufort | 91 | 89 | 87 | -5
NH Jacksonville | 81 | 85 | 90 | 9
NH Pensacola | 90 | 82 | 80 | -11
NHC Corpus Christi | 88 | 83 | 88 | 0
Naval Health Clinic Charleston | 93 | 88 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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