Enrollees with Military PCM , North Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 79 | 78 | 78 | -1
NAVY | 76 | 76 | 76 | 0
NORTH | 75 | 77 | 78 | 3
North Navy | 73 | 74 | 75 | 2
FHCC-Formerly NHC Great Lakes | 66 | 74 | 79 | 13
NBHC Little Creek | 69 | 79 | 86 | 16
NBHC Navsta Sewells | 70 | 80 | 74 | 4
NBHC Oceana | 80 | 73 | 73 | -7
NH Camp Lejeune | 79 | 68 | 77 | -2
NHC Annapolis | *** | 80 | 76 | ***
NHC Cherry Point | *** | 90 | 65 | ***
NHC Patuxent River | 86 | 77 | 78 | -8
NHC Quantico | 74 | 62 | 78 | 4
NMC Portsmouth | 65 | 78 | 69 | 4
Naval Hlth Clinic New England | 77 | 77 | 81 | 4
Walter Reed Natl Mil Med Cntr | 78 | 76 | 77 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users