All Users , West Other Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
OTHER | 76 | 89
WEST | 73 | 87
West Other | 78 | 90
Out of Catchment West Region | 77 | 90
West Region-Other | 83 | 93
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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