Enrollees with Military PCM , South Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 71 | 71 | 70 | -1
ARMY | 73 | 71 | 67 | -6
SOUTH | 75 | 72 | 69 | -6
South Army | 81 | 70 | 64 | -17
Bayne-Jones ACH-Ft. Polk | *** | 70 | 67 | ***
Brooke AMC-Ft. Sam Houston | *** | 59 | 66 | ***
Darnall ACH-Ft. Hood | *** | *** | *** | ***
Eisenhower AMC-Ft. Gordon | 89 | 71 | 72 | -17
Fox AHC-Redstone Arsenal | 85 | 60 | 59 | -26
Lyster AHC-Ft. Rucker | 78 | 66 | 75 | -4
Martin ACH-Ft. Benning | *** | 79 | 74 | ***
Moncrief ACH-Ft. Jackson | 77 | 64 | 65 | -12
Reynolds ACH-Ft. Sill | *** | *** | 50 | ***
Winn ACH-Ft. Stewart | *** | 77 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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