Active Duty , South Air Force Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 83 | 84 | 86 | 3
AIR FORCE | 82 | 83 | 86 | 4
SOUTH | 85 | 83 | 84 | -1
South Air Force | 83 | 83 | 84 | 1
14th Med Grp-Columbus | 95 | 85 | 89 | -6
17th Med Grp-Goodfellow | 93 | *** | *** | ***
19th Medical Group-Little Rock | 78 | 79 | 86 | 8
1st Spec Ops Med Grp-Hurlburt | 82 | 77 | *** | ***
20th Med Grp-Shaw | 87 | *** | 94 | 7
23rd Med Grp-Moody | *** | *** | *** | ***
2nd Med Grp-Barksdale | 72 | 89 | *** | ***
325th Med Grp-Tyndall | 63 | *** | *** | ***
359th Med Grp-Randolph | *** | *** | *** | ***
42nd Medical Group-Maxwell | 81 | *** | 79 | -2
45th Med Grp-Patrick | *** | *** | *** | ***
59th Med Wing-Lackland | *** | *** | *** | ***
628th Med Grp-Charleston | *** | *** | *** | ***
6th Med Grp-MacDill | 78 | *** | *** | ***
72nd Med Grp-Tinker | 89 | 92 | 80 | -9
78th Med Grp-Robins | 91 | *** | 92 | 2
7th Med Grp-Dyess | 90 | 99 | 85 | -5
81st Med Grp-Keesler | *** | *** | *** | ***
82nd Med Grp-Sheppard | 83 | 67 | *** | ***
96th Med Grp-Eglin | *** | *** | *** | ***
South Region-Air force | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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