All Users , North Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 82 | 80 | -2
NAVY | 77 | 78 | 78 | 0
NORTH | 80 | 80 | 81 | 1
North Navy | 75 | 75 | 77 | 2
FHCC-Formerly NHC Great Lakes | 68 | 75 | 79 | 11
NBHC Little Creek | 69 | 79 | 87 | 18
NBHC Navsta Sewells | 69 | 81 | 74 | 5
NBHC Oceana | 82 | 73 | 70 | -12
NH Camp Lejeune | 82 | 71 | 80 | -2
NHC Annapolis | *** | 80 | 78 | ***
NHC Cherry Point | *** | 90 | 67 | ***
NHC Patuxent River | 86 | 78 | 80 | -6
NHC Quantico | 72 | 63 | 77 | 5
NMC Portsmouth | 77 | 81 | 77 | 0
Naval Hlth Clinic New England | 77 | 77 | 82 | 5
Walter Reed Natl Mil Med Cntr | 78 | 82 | 81 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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