All Users , South Other 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 78 | 78 | 91 | 80 | 88 | 65 | 62 | 73 | 74 | 90 | 80
OTHER | 83 | 85 | 92 | 82 | 88 | 68 | 68 | 75 | 76 | 90 | 81
SOUTH | 80 | 80 | 91 | 79 | 88 | 67 | 63 | 74 | 74 | 90 | 81
South Other | 84 | 85 | 91 | 81 | 89 | 71 | 70 | 75 | 76 | 91 | 80
Out of Catchment South Region | 85 | 86 | 92 | 80 | 88 | 70 | 70 | 76 | 78 | 90 | 80
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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