Enrollees with Military PCM , South Navy How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 85
NAVY | 87 | 90 | 90 | 84
SOUTH | 88 | 92 | 90 | 85
South Navy | 85 | 89 | 88 | 84
NBHC Mayport | 88 | 94 | 92 | 85
NH Beaufort | 98 | 99 | 98 | 98
NH Jacksonville | 87 | 92 | 93 | 86
NH Pensacola | 76 | 82 | 78 | 76
NHC Corpus Christi | 85 | 94 | 92 | 86
Naval Health Clinic Charleston | 85 | 82 | 86 | 80
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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