Prime Enrollees , North Army How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 89 | -1
ARMY | 89 | 88 | 88 | -1
NORTH | 90 | 90 | 88 | -1
North Army | 88 | 87 | 86 | -2
Blanchfield ACH-Ft. Campbell | 80 | 84 | 82 | 2
Ft Belvoir Community Hosp-FBCH | 86 | 88 | 90 | 4
Guthrie AHC-Ft. Drum | 82 | 88 | 69 | -13
Ireland ACH-Ft. Knox | 93 | 91 | 86 | -8
Keller ACH-West Point | 97 | 91 | 98 | 1
Kenner AHC-Ft. Lee | 90 | 78 | 84 | -6
Kimbrough Amb Car Cen-Ft Meade | 90 | 88 | 88 | -2
McDonald AHC-Ft. Eustis | 92 | 85 | 93 | 1
Walter Reed AMC-Washington DC | 89 | 87 | 93 | 5
Womack AMC-Ft. Bragg | 91 | 93 | 87 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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