Enrollees with Military PCM , Overseas Europe How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
OVERSEAS | 93 | 90 | 90 | -3
Overseas Europe | 92 | 90 | 89 | -3
31st Med Grp-Aviano | 81 | *** | 80 | -1
48th Med Grp-Lakenheath | 88 | 89 | 93 | 5
52nd Med Group-Spangdahlem | 88 | 80 | 83 | -6
86th Medical Group-Ramstein | 87 | 87 | 89 | 2
Bavaria Meddac | 100 | 84 | 81 | -21
Europe-Navy | *** | *** | 97 | ***
Heidelberg Meddac | 97 | 97 | 87 | -10
Landstuhl Regional Medcen | 83 | 91 | 92 | 10
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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