Prime Enrollees , South Army Customer Service Courteous Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 89 | 90 | 89 | 0
US MHS | 89 | 88 | 87 | -2
ARMY | 86 | 88 | 85 | -1
SOUTH | 90 | 89 | 86 | -3
South Army | 88 | 84 | 85 | -3
Bayne-Jones ACH-Ft. Polk | *** | 80 | 86 | ***
Brooke AMC-Ft. Sam Houston | *** | 83 | 83 | ***
Darnall ACH-Ft. Hood | 94 | 85 | 92 | -2
Eisenhower AMC-Ft. Gordon | 90 | 84 | 91 | 1
Fox AHC-Redstone Arsenal | 86 | 92 | 93 | 7
Lyster AHC-Ft. Rucker | 91 | 85 | 95 | 4
Martin ACH-Ft. Benning | *** | 83 | 90 | ***
Moncrief ACH-Ft. Jackson | 92 | 91 | 84 | -8
Reynolds ACH-Ft. Sill | *** | 94 | 66 | ***
Winn ACH-Ft. Stewart | *** | 76 | 76 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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