Prime Enrollees , North Navy How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 89 | -1
NAVY | 89 | 88 | 87 | -2
NORTH | 90 | 90 | 88 | -1
North Navy | 87 | 88 | 84 | -3
FHCC-Formerly NHC Great Lakes | 92 | 95 | 78 | -14
NBHC Little Creek | 85 | 85 | 88 | 3
NBHC Navsta Sewells | 76 | 85 | 87 | 11
NBHC Oceana | 88 | 92 | 87 | -1
NH Camp Lejeune | 90 | 88 | 84 | -6
NHC Annapolis | 95 | 97 | 93 | -2
NHC Cherry Point | 85 | 85 | 85 | 0
NHC Patuxent River | 85 | 92 | 89 | 5
NHC Quantico | 88 | 86 | 92 | 5
NMC Portsmouth | 93 | 86 | 84 | -9
Naval Hlth Clinic New England | 82 | 97 | 90 | 8
Walter Reed Natl Mil Med Cntr | 89 | 90 | 82 | -7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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