Enrollees with Military PCM , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 85 | 85 | 1
NAVY | 85 | 83 | 86 | 1
SOUTH | 84 | 83 | 84 | 0
South Navy | 86 | 81 | 85 | -1
NBHC Mayport | 87 | 77 | 90 | 3
NH Beaufort | 90 | 86 | 87 | -3
NH Jacksonville | 76 | 70 | 88 | 12
NH Pensacola | 91 | 86 | 78 | -13
NHC Corpus Christi | 88 | 81 | 88 | 0
Naval Health Clinic Charleston | 91 | 86 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users