Active Duty , North Navy How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 87 | -1
NAVY | 90 | 89 | 85 | -5
NORTH | 90 | 89 | 85 | -6
North Navy | 90 | 89 | 78 | -11
FHCC-Formerly NHC Great Lakes | 91 | 96 | 52 | -39
NBHC Little Creek | 88 | *** | 81 | -7
NBHC Navsta Sewells | 74 | 83 | 87 | 13
NBHC Oceana | *** | *** | *** | ***
NH Camp Lejeune | *** | 95 | 82 | ***
NHC Annapolis | 94 | 96 | 93 | -1
NHC Cherry Point | *** | *** | *** | ***
NHC Patuxent River | 81 | 90 | 86 | 5
NHC Quantico | 94 | 84 | 87 | -7
NMC Portsmouth | *** | 80 | 72 | ***
Naval Hlth Clinic New England | 77 | 97 | 86 | 8
Walter Reed Natl Mil Med Cntr | 96 | 88 | 72 | -24
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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