Active Duty , South Air Force How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 87 | -1
AIR FORCE | 86 | 87 | 85 | -1
SOUTH | 89 | 88 | 87 | -1
South Air Force | 87 | 87 | 84 | -3
14th Med Grp-Columbus | 100 | 94 | 89 | -10
17th Med Grp-Goodfellow | 89 | 80 | 79 | -10
19th Medical Group-Little Rock | 87 | 78 | 85 | -2
1st Spec Ops Med Grp-Hurlburt | 78 | 88 | 85 | 8
20th Med Grp-Shaw | 77 | 88 | 89 | 11
23rd Med Grp-Moody | *** | *** | *** | ***
2nd Med Grp-Barksdale | 95 | 81 | 77 | -18
325th Med Grp-Tyndall | 85 | 88 | 84 | -1
359th Med Grp-Randolph | 89 | 95 | 82 | -7
42nd Medical Group-Maxwell | 91 | 91 | 88 | -3
45th Med Grp-Patrick | 99 | 84 | 88 | -12
59th Med Wing-Lackland | 83 | *** | 87 | 4
628th Med Grp-Charleston | *** | *** | *** | ***
6th Med Grp-MacDill | 87 | 89 | 83 | -4
72nd Med Grp-Tinker | 90 | 91 | 81 | -10
78th Med Grp-Robins | 93 | 91 | 83 | -10
7th Med Grp-Dyess | 92 | 89 | 78 | -14
81st Med Grp-Keesler | 82 | 80 | 83 | 2
82nd Med Grp-Sheppard | 79 | 81 | 75 | -5
96th Med Grp-Eglin | 77 | 97 | 82 | 5
South Region-Air force | 87 | 92 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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