All Users , All Regions Getting Care Quickly
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 76 | 78 | 78 | 2
ARMY | 69 | 74 | 74 | 5
NAVY | 73 | 73 | 75 | 2
AIR FORCE | 73 | 74 | 72 | -1
OTHER | 84 | 84 | 85 | 0
NORTH | 75 | 78 | 78 | 3
North Army | 68 | 73 | 75 | 7
North Navy | 71 | 73 | 75 | 4
North Air Force | 72 | 74 | 72 | 0
North Other | 85 | 85 | 84 | -1
SOUTH | 77 | 79 | 80 | 3
South Army | 69 | 76 | 76 | 7
South Navy | 76 | 77 | 81 | 5
South Air Force | 73 | 75 | 72 | -1
South Other | 84 | 83 | 85 | 1
WEST | 75 | 76 | 76 | 1
West Army | 68 | 73 | 72 | 4
West Navy | 73 | 71 | 72 | 0
West Air Force | 73 | 75 | 72 | -1
West Other | 85 | 84 | 86 | 1
OVERSEAS | 75 | 75 | 73 | -2
Overseas Europe | 77 | 78 | 75 | -2
Overseas Pacific | 73 | 71 | 73 | 0
Overseas Latin America | 79 | 79 | 71 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users