Active Duty , Overseas Europe How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 87 | 91 | 90 | 86
OVERSEAS | 85 | 90 | 86 | 83
Overseas Europe | 82 | 89 | 84 | 81
31st Med Grp-Aviano | *** | *** | *** | ***
48th Med Grp-Lakenheath | 86 | 94 | 89 | 84
52nd Med Group-Spangdahlem | 78 | 86 | 79 | 74
86th Medical Group-Ramstein | 87 | 94 | 89 | 85
Bavaria Meddac | *** | *** | *** | ***
Europe-Navy | 88 | 97 | 96 | 77
Heidelberg Meddac | 87 | 89 | 90 | 89
Landstuhl Regional Medcen | 94 | 98 | 90 | 92
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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