Prime Enrollees , North Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 1
ARMY | 83 | 85 | 82 | -1
NORTH | 84 | 84 | 83 | 0
North Army | 79 | 84 | 80 | 1
Blanchfield ACH-Ft. Campbell | 84 | 96 | 94 | 9
Ft Belvoir Community Hosp-FBCH | 80 | 86 | 66 | -14
Guthrie AHC-Ft. Drum | 79 | 77 | 75 | -4
Ireland ACH-Ft. Knox | 75 | 78 | 83 | 8
Keller ACH-West Point | 61 | 86 | 83 | 21
Kenner AHC-Ft. Lee | 93 | 87 | 78 | -14
Kimbrough Amb Car Cen-Ft Meade | 89 | 83 | 89 | 0
McDonald AHC-Ft. Eustis | 99 | 78 | 87 | -12
Walter Reed AMC-Washington DC | 74 | 83 | 76 | 1
Womack AMC-Ft. Bragg | 84 | 83 | 79 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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