Enrollees with Military PCM , South Navy Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 70 | 85
NAVY | 70 | 83
SOUTH | 69 | 85
South Navy | 72 | 80
NBHC Mayport | 81 | 89
NH Beaufort | 78 | 83
NH Jacksonville | 69 | 75
NH Pensacola | 68 | 77
NHC Corpus Christi | 75 | 88
Naval Health Clinic Charleston | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users