Enrollees with Military PCM , West Air Force How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
AIR FORCE | 90 | 88 | 89 | -1
WEST | 91 | 89 | 90 | -1
West Air Force | 90 | 87 | 90 | -1
10th Med Group-USAF Academy CO | 88 | 89 | 92 | 4
15th Med Grp-Hickam | 86 | 88 | 90 | 4
21st Med Grp-Peterson | 86 | 83 | 82 | -4
30th Med Grp-Vandenberg | 91 | 95 | 92 | 2
341st Med Grp-Malmstrom | 90 | 89 | 84 | -6
355th Med Grp-Davis Monthan | 87 | 89 | 91 | 4
366th Med Grp-Mountain Home | 99 | 90 | 92 | -8
377th Med Grp-Kirtland | 79 | 83 | 84 | 6
3rd Med Grp-Elmendorf | 94 | 84 | 91 | -3
509th Med Grp-Whiteman | 93 | 94 | 91 | -1
55th Med Grp-Offutt | 96 | 90 | 92 | -4
56th Med Grp-Luke | 89 | 89 | 88 | -1
5th Med Grp-Minot | 87 | 89 | 96 | 9
60th Med Grp-Travis | 92 | 88 | 91 | -1
61st Med Group-Los Angeles | 93 | 83 | 86 | -8
75th Med Grp-Hill | 94 | 94 | 87 | -7
90th Med Grp-F.E. Warren | 95 | 87 | 87 | -9
92nd Med Grp-Fairchild | 92 | 96 | 86 | -6
95th Med Grp-Edwards | 86 | 92 | 91 | 5
99th Med Grp-O'Callaghan Hosp | 93 | 85 | 92 | -2
West Region-Air force | 92 | 80 | 90 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users