Active Duty , West Army Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 69 | 84
ARMY | 63 | 81
WEST | 68 | 83
West Army | 61 | 78
Bassett ACH-Ft. Wainwright | *** | ***
Evans ACH-Ft. Carson | *** | ***
Irwin ACH-Ft. Riley | *** | ***
L. Wood ACH-Ft. Leonard Wood | *** | ***
Madigan AMC-Ft. Lewis | *** | ***
Munson AHC-Ft. Leavenworth | 60 | 73
R W Bliss AHC-Ft. Huachuca | *** | ***
Tripler AMC-Ft. Shafter | *** | ***
Weed ACH-Ft. Irwin | *** | ***
William Beaumont AMC-Ft. Bliss | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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