All Users , North Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 74 | 75 | 73 | -1
ARMY | 72 | 73 | 67 | -5
NORTH | 71 | 73 | 74 | 2
North Army | 69 | 75 | 72 | 3
Blanchfield ACH-Ft. Campbell | *** | 83 | 69 | ***
Ft Belvoir Community Hosp-FBCH | 71 | 79 | 65 | -6
Guthrie AHC-Ft. Drum | *** | 63 | 89 | ***
Ireland ACH-Ft. Knox | 79 | 73 | 66 | -12
Keller ACH-West Point | 68 | 83 | 69 | 1
Kenner AHC-Ft. Lee | 58 | 76 | 75 | 17
Kimbrough Amb Car Cen-Ft Meade | 67 | 84 | 67 | 0
McDonald AHC-Ft. Eustis | *** | 66 | 54 | ***
Walter Reed AMC-Washington DC | 54 | 77 | 61 | 6
Womack AMC-Ft. Bragg | 71 | 73 | 78 | 7
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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