Prime Enrollees , North Other 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80
OTHER | 81 | 83 | 91 | 83 | 88 | 69 | 67 | 74 | 75 | 91 | 80
NORTH | 74 | 76 | 89 | 80 | 85 | 63 | 59 | 71 | 72 | 90 | 79
North Other | 81 | 83 | 91 | 83 | 86 | 66 | 65 | 75 | 75 | 91 | 78
North Region-Other | 71 | 73 | 93 | *** | *** | 49 | 39 | 63 | 79 | 86 | 88
Out of Catchment North Region | 80 | 86 | 92 | 86 | 85 | 67 | 69 | 77 | 75 | 92 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users