All Users , South Air Force 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 78 | 78 | 91 | 80 | 88 | 65 | 62 | 73 | 74 | 90 | 80
AIR FORCE | 77 | 72 | 89 | 79 | 88 | 64 | 57 | 68 | 74 | 90 | 83
SOUTH | 80 | 80 | 91 | 79 | 88 | 67 | 63 | 74 | 74 | 90 | 81
South Air Force | 77 | 72 | 88 | 78 | 87 | 66 | 57 | 68 | 74 | 90 | 83
14th Med Grp-Columbus | 86 | 77 | 89 | 86 | 88 | 69 | 55 | 70 | 77 | 89 | 77
17th Med Grp-Goodfellow | 79 | 66 | 84 | 83 | 92 | 63 | 47 | 59 | 81 | 89 | 83
19th Medical Group-Little Rock | 80 | 70 | 87 | 81 | 88 | 67 | 53 | 67 | 73 | 89 | 84
1st Spec Ops Med Grp-Hurlburt | 74 | 71 | 89 | 84 | 80 | 62 | 50 | 71 | 75 | 89 | 84
20th Med Grp-Shaw | 81 | 78 | 90 | 81 | 94 | 72 | 66 | 75 | 64 | 92 | 85
23rd Med Grp-Moody | 80 | 68 | 83 | *** | *** | 62 | 51 | 71 | 73 | 87 | 85
2nd Med Grp-Barksdale | 76 | 69 | 77 | 66 | 82 | 57 | 52 | 51 | 78 | 91 | 78
325th Med Grp-Tyndall | 76 | 64 | 88 | 84 | 91 | 61 | 42 | 66 | 72 | 89 | 83
359th Med Grp-Randolph | 74 | 72 | 92 | 79 | 79 | 68 | 65 | 75 | 75 | 88 | 73
42nd Medical Group-Maxwell | 78 | 70 | 90 | 68 | 88 | 69 | 59 | 67 | 73 | 87 | 81
45th Med Grp-Patrick | 86 | 80 | 91 | 83 | 96 | 76 | 62 | 72 | 79 | 90 | 87
59th Med Wing-Lackland | 69 | 66 | 88 | 75 | 84 | 62 | 57 | 66 | 69 | 88 | 82
628th Med Grp-Charleston | 82 | 75 | 88 | *** | *** | 62 | 48 | 67 | 72 | 81 | 75
6th Med Grp-MacDill | 80 | 79 | 89 | 84 | 85 | 69 | 61 | 73 | 69 | 94 | 88
72nd Med Grp-Tinker | 79 | 68 | 81 | 78 | 80 | 60 | 47 | 55 | 66 | 91 | 82
78th Med Grp-Robins | 81 | 67 | 83 | 81 | 96 | 68 | 53 | 68 | 80 | 93 | 85
7th Med Grp-Dyess | 79 | 75 | 81 | 83 | 90 | 67 | 54 | 58 | 83 | 87 | 84
81st Med Grp-Keesler | 71 | 70 | 89 | 71 | 83 | 62 | 67 | 68 | 72 | 90 | 84
82nd Med Grp-Sheppard | 78 | 64 | 81 | 74 | 84 | 59 | 51 | 56 | 67 | 91 | 84
96th Med Grp-Eglin | 84 | 81 | 94 | 79 | 92 | 75 | 70 | 76 | 76 | 92 | 82
South Region-Air force | 77 | 67 | 86 | 85 | *** | 64 | 59 | 61 | 81 | 95 | 87
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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