Enrollees with Military PCM , North Navy How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
NAVY | 92 | 91 | 90 | -2
NORTH | 91 | 91 | 89 | -1
North Navy | 91 | 92 | 88 | -3
FHCC-Formerly NHC Great Lakes | 90 | 94 | 77 | -13
NBHC Little Creek | 94 | 91 | 91 | -3
NBHC Navsta Sewells | 78 | 87 | 86 | 7
NBHC Oceana | 91 | 97 | 88 | -3
NH Camp Lejeune | 90 | 95 | 82 | -8
NHC Annapolis | 94 | 96 | 96 | 2
NHC Cherry Point | 92 | 89 | 85 | -7
NHC Patuxent River | 85 | 96 | 95 | 10
NHC Quantico | 90 | 95 | 94 | 5
NMC Portsmouth | 99 | 83 | 92 | -7
Naval Hlth Clinic New England | 84 | 96 | 94 | 10
Walter Reed Natl Mil Med Cntr | 94 | 92 | 85 | -9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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