Prime Enrollees , West Air Force How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 89 | 92 | 91 | 86
AIR FORCE | 87 | 92 | 90 | 84
WEST | 89 | 91 | 91 | 86
West Air Force | 88 | 92 | 90 | 85
10th Med Group-USAF Academy CO | 92 | 95 | 93 | 87
15th Med Grp-Hickam | 96 | 97 | 90 | 80
21st Med Grp-Peterson | 79 | 87 | 83 | 81
30th Med Grp-Vandenberg | 91 | 93 | 93 | 88
341st Med Grp-Malmstrom | 82 | 86 | 84 | 74
355th Med Grp-Davis Monthan | 87 | 90 | 92 | 89
366th Med Grp-Mountain Home | 90 | 93 | 92 | 88
377th Med Grp-Kirtland | 80 | 87 | 84 | 72
3rd Med Grp-Elmendorf | 87 | 89 | 91 | 85
509th Med Grp-Whiteman | 89 | 92 | 92 | 86
55th Med Grp-Offutt | 90 | 94 | 93 | 89
56th Med Grp-Luke | 86 | 91 | 89 | 86
5th Med Grp-Minot | 93 | 95 | 96 | 89
60th Med Grp-Travis | 87 | 84 | 92 | 81
61st Med Group-Los Angeles | 79 | 82 | 86 | 77
75th Med Grp-Hill | 87 | 91 | 88 | 85
90th Med Grp-F.E. Warren | 87 | 91 | 87 | 89
92nd Med Grp-Fairchild | 89 | 92 | 86 | 84
95th Med Grp-Edwards | 91 | 95 | 91 | 89
99th Med Grp-O'Callaghan Hosp | 91 | 91 | 92 | 89
West Region-Air force | 86 | 95 | 91 | 82
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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