Active Duty , Overseas Pacific 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
OVERSEAS | 69 | 72 | 86 | 74 | 82 | 58 | 51 | 66 | 66 | 90 | 83
Overseas Pacific | 69 | 73 | 90 | 74 | 86 | 56 | 49 | 64 | 65 | 89 | 83
18th Med Grp-Kadena AB | 65 | 62 | 86 | *** | *** | 55 | 47 | 59 | 78 | 91 | 90
374th Med Grp-Yokota AB | *** | *** | *** | *** | *** | 62 | 55 | *** | *** | 87 | 85
51st Med Grp-Osan AB | *** | 84 | *** | *** | *** | 55 | 56 | 66 | *** | 87 | 81
Brian Allgood ACH-Seoul | 64 | 74 | *** | *** | *** | 54 | 47 | *** | 54 | 93 | 82
NH Guam-Agana | 75 | 75 | 85 | *** | *** | 61 | 49 | 61 | 74 | 97 | 77
NH Okinawa | 65 | 71 | *** | *** | *** | 44 | 39 | *** | 46 | 82 | 84
NH Yokosuka | 71 | 73 | 85 | *** | *** | 63 | 55 | 54 | 74 | 87 | 80
Pacific-Air force | 70 | 72 | 94 | *** | *** | 55 | 52 | 69 | *** | 73 | 81
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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