Prime Enrollees , South Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 87 | 87 | 88 | 1
NAVY | 85 | 86 | 89 | 4
SOUTH | 87 | 86 | 87 | 0
South Navy | 86 | 84 | 88 | 2
NBHC Mayport | 86 | 85 | 97 | 11
NH Beaufort | 90 | 89 | 90 | 0
NH Jacksonville | 80 | 87 | 89 | 10
NH Pensacola | 85 | 79 | 84 | -1
NHC Corpus Christi | 90 | 80 | 90 | 0
Naval Health Clinic Charleston | 91 | 94 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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