Enrollees with Military PCM , North Army How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
ARMY | 91 | 90 | 89 | -1
NORTH | 91 | 91 | 89 | -1
North Army | 89 | 90 | 89 | 0
Blanchfield ACH-Ft. Campbell | 87 | 86 | 79 | -8
Ft Belvoir Community Hosp-FBCH | 85 | 90 | 90 | 5
Guthrie AHC-Ft. Drum | 83 | 86 | 75 | -8
Ireland ACH-Ft. Knox | 85 | 91 | 89 | 3
Keller ACH-West Point | 100 | 91 | 95 | -7
Kenner AHC-Ft. Lee | 90 | 85 | 87 | -3
Kimbrough Amb Car Cen-Ft Meade | 91 | 88 | 94 | 3
McDonald AHC-Ft. Eustis | 96 | 90 | 96 | -1
Walter Reed AMC-Washington DC | 93 | 97 | 95 | 2
Womack AMC-Ft. Bragg | 87 | 93 | 89 | 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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