Standard/Extra Users , All Regions Getting Care Quickly Wait for Urgent Care
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 87 | 87 | 0
US MHS | 87 | 86 | 89 | 3
ARMY | 85 | 87 | 90 | 5
NAVY | 83 | 83 | 90 | 8
AIR FORCE | 85 | 92 | 89 | 4
OTHER | 88 | 85 | 88 | 1
NORTH | 86 | 89 | 86 | 0
North Army | 85 | 93 | 91 | 6
North Navy | 92 | 85 | 92 | 0
North Air Force | 84 | 93 | 86 | 1
North Other | 85 | 89 | 83 | -3
SOUTH | 88 | 83 | 92 | 4
South Army | 89 | 91 | 91 | 2
South Navy | 73 | 82 | 93 | 20
South Air Force | 96 | 94 | 97 | 1
South Other | 90 | 81 | 92 | 2
WEST | 85 | 85 | 90 | 5
West Army | 83 | 76 | 92 | 9
West Navy | 71 | 79 | 84 | 13
West Air Force | 81 | 91 | 85 | 4
West Other | 89 | 86 | 91 | 2
OVERSEAS | 78 | 77 | 78 | 0
Overseas Europe | 83 | 84 | 78 | -4
Overseas Pacific | 70 | 62 | 78 | 8
Overseas Latin America | 81 | 81 | 79 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users