Prime Enrollees , South Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 1
ARMY | 83 | 85 | 82 | -1
SOUTH | 85 | 85 | 86 | 2
South Army | 83 | 83 | 82 | -1
Bayne-Jones ACH-Ft. Polk | 88 | *** | 92 | 5
Brooke AMC-Ft. Sam Houston | 78 | 92 | 95 | 16
Darnall ACH-Ft. Hood | 80 | 82 | 89 | 9
Eisenhower AMC-Ft. Gordon | 92 | 82 | 88 | -4
Fox AHC-Redstone Arsenal | 82 | 89 | 91 | 9
Lyster AHC-Ft. Rucker | 93 | 83 | 82 | -11
Martin ACH-Ft. Benning | 89 | 80 | 96 | 6
Moncrief ACH-Ft. Jackson | 84 | 83 | 88 | 4
Reynolds ACH-Ft. Sill | 81 | 76 | 91 | 10
Winn ACH-Ft. Stewart | 80 | 96 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users