Enrollees with Military PCM , West Air Force How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 91 | 91 | -1
AIR FORCE | 91 | 90 | 91 | 0
WEST | 93 | 91 | 91 | -2
West Air Force | 91 | 90 | 91 | 0
10th Med Group-USAF Academy CO | 92 | 95 | 94 | 2
15th Med Grp-Hickam | 94 | 93 | 97 | 4
21st Med Grp-Peterson | 84 | 88 | 87 | 3
30th Med Grp-Vandenberg | 89 | 93 | 93 | 3
341st Med Grp-Malmstrom | 95 | 93 | 86 | -9
355th Med Grp-Davis Monthan | 93 | 90 | 90 | -3
366th Med Grp-Mountain Home | 100 | 95 | 92 | -7
377th Med Grp-Kirtland | 87 | 83 | 87 | 1
3rd Med Grp-Elmendorf | 93 | 91 | 90 | -3
509th Med Grp-Whiteman | 93 | 97 | 92 | -1
55th Med Grp-Offutt | 95 | 90 | 94 | -1
56th Med Grp-Luke | 91 | 92 | 91 | 0
5th Med Grp-Minot | 87 | 87 | 94 | 8
60th Med Grp-Travis | 93 | 89 | 87 | -6
61st Med Group-Los Angeles | 83 | 91 | 82 | 0
75th Med Grp-Hill | 98 | 92 | 90 | -7
90th Med Grp-F.E. Warren | 99 | 91 | 91 | -8
92nd Med Grp-Fairchild | 94 | 95 | 92 | -2
95th Med Grp-Edwards | 86 | 95 | 94 | 9
99th Med Grp-O'Callaghan Hosp | 93 | 85 | 90 | -3
West Region-Air force | 91 | 83 | 95 | 4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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