Enrollees with Military PCM , North Air Force Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 71 | 71 | 70 | -1
AIR FORCE | 74 | 72 | 70 | -4
NORTH | 67 | 69 | 70 | 3
North Air Force | 71 | 70 | 70 | -1
375th Med Grp-Scott | 83 | 77 | 78 | -5
633rd Med Grp Langley-Eustis | 50 | 48 | 53 | 3
66th Med Grp-Hanscom | 77 | 71 | 73 | -4
779th Med Grp-Andrews | 69 | 53 | 64 | -5
87th Med Grp-McGuire | *** | 92 | 72 | ***
88th Med Grp-Wright-Patterson | 81 | 79 | 74 | -7
North Region-Air force | *** | 62 | 80 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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