Enrollees with Military PCM , South Navy Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 2
NAVY | 85 | 86 | 88 | 4
SOUTH | 86 | 85 | 86 | 1
South Navy | 85 | 85 | 86 | 1
NBHC Mayport | 85 | 84 | 96 | 11
NH Beaufort | 89 | 87 | 86 | -3
NH Jacksonville | 74 | 79 | 86 | 12
NH Pensacola | 92 | 87 | 82 | -11
NHC Corpus Christi | 90 | 79 | 89 | 0
Naval Health Clinic Charleston | 91 | 92 | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users