Enrollees with Military PCM , All Regions Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 85 | 85 | 86 | 1
ARMY | 85 | 85 | 84 | -1
NAVY | 85 | 84 | 87 | 2
AIR FORCE | 85 | 86 | 87 | 2
OTHER | 84 | 83 | 87 | 3
NORTH | 82 | 82 | 84 | 2
North Army | 80 | 82 | 82 | 2
North Navy | 85 | 82 | 86 | 2
North Air Force | 80 | 81 | 82 | 2
North Other | 80 | 82 | 87 | 7
SOUTH | 85 | 84 | 85 | 0
South Army | 85 | 84 | 83 | -2
South Navy | 85 | 83 | 86 | 0
South Air Force | 84 | 85 | 86 | 2
South Other | 85 | 82 | 87 | 1
WEST | 88 | 89 | 89 | 1
West Army | 89 | 90 | 88 | -1
West Navy | 86 | 89 | 90 | 4
West Air Force | 88 | 89 | 90 | 2
West Other | 87 | 86 | 89 | 2
OVERSEAS | 82 | 83 | 80 | -1
Overseas Europe | 85 | 84 | 78 | -6
Overseas Pacific | 73 | 80 | 88 | 15
Overseas Latin America | 86 | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Purchased Care Users Active Duty Active Duty Dependents Retirees and Dependents All Users