Prime Enrollees , West Army Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 73 | 74 | 73 | 0
ARMY | 73 | 72 | 67 | -6
WEST | 74 | 74 | 73 | -1
West Army | 72 | 73 | 70 | -2
Bassett ACH-Ft. Wainwright | *** | 60 | *** | ***
Evans ACH-Ft. Carson | 79 | *** | 72 | -7
Irwin ACH-Ft. Riley | 65 | 80 | 64 | -1
L. Wood ACH-Ft. Leonard Wood | *** | 84 | 70 | ***
Madigan AMC-Ft. Lewis | 71 | 62 | 82 | 11
Munson AHC-Ft. Leavenworth | 77 | 79 | 78 | 1
R W Bliss AHC-Ft. Huachuca | 76 | 79 | 63 | -13
Tripler AMC-Ft. Shafter | *** | 77 | 63 | ***
Weed ACH-Ft. Irwin | *** | 85 | 80 | ***
William Beaumont AMC-Ft. Bliss | *** | 68 | 62 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users