Active Duty , North Navy Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 69 | 84
NAVY | 67 | 81
NORTH | 71 | 86
North Navy | 63 | 79
FHCC-Formerly NHC Great Lakes | 71 | ***
NBHC Little Creek | *** | ***
NBHC Navsta Sewells | 66 | 78
NBHC Oceana | *** | ***
NH Camp Lejeune | *** | ***
NHC Annapolis | *** | ***
NHC Cherry Point | *** | ***
NHC Patuxent River | 62 | 80
NHC Quantico | 72 | 69
NMC Portsmouth | *** | ***
Naval Hlth Clinic New England | 73 | 93
Walter Reed Natl Mil Med Cntr | 70 | 86
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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