Active Duty , South Navy Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 81 | 82 | 82 | 2
NAVY | 81 | 80 | 83 | 3
SOUTH | 82 | 80 | 80 | -2
South Navy | 84 | 76 | 81 | -3
NBHC Mayport | *** | *** | *** | ***
NH Beaufort | *** | *** | *** | ***
NH Jacksonville | *** | *** | 91 | ***
NH Pensacola | 81 | *** | 68 | -13
NHC Corpus Christi | 92 | 77 | 86 | -7
Naval Health Clinic Charleston | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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