All Users , North Air Force Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 86 | 86 | 87 | 1
AIR FORCE | 85 | 85 | 87 | 1
NORTH | 84 | 85 | 85 | 1
North Air Force | 84 | 78 | 84 | 0
375th Med Grp-Scott | 94 | 90 | 85 | -9
633rd Med Grp Langley-Eustis | 91 | 74 | 76 | -16
66th Med Grp-Hanscom | 93 | 88 | 87 | -7
779th Med Grp-Andrews | 80 | 82 | 78 | -2
87th Med Grp-McGuire | 65 | *** | 85 | 20
88th Med Grp-Wright-Patterson | 79 | 78 | 87 | 8
North Region-Air force | *** | 81 | 87 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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