Active Duty , West Navy Customer Service Getting Information
| 2009 | 2010 | 2011 | Trend
Benchmark | 74 | 74 | 74 | -1
US MHS | 68 | 69 | 69 | 1
NAVY | 60 | 66 | 67 | 7
WEST | 69 | 68 | 68 | -1
West Navy | 60 | 67 | 70 | 10
NBHC NAS North Island | 67 | 51 | 71 | 4
NBHC NTC San Diego | *** | *** | *** | ***
NBHC Port Hueneme | 75 | 69 | 90 | 15
NH Bremerton | *** | *** | *** | ***
NH Camp Pendleton | *** | *** | *** | ***
NH LeMoore | 74 | *** | 72 | -2
NH Oak Harbor | *** | *** | 61 | ***
NH Twentynine Palms | *** | *** | *** | ***
NHC Hawaii | *** | *** | *** | ***
NMC San Diego | *** | *** | *** | ***
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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