Enrollees with Military PCM , North Air Force Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 86 | 86 | 87 | 2
AIR FORCE | 86 | 86 | 88 | 3
NORTH | 83 | 82 | 86 | 3
North Air Force | 79 | 79 | 84 | 5
375th Med Grp-Scott | 96 | 89 | 86 | -10
633rd Med Grp Langley-Eustis | 91 | 75 | 79 | -12
66th Med Grp-Hanscom | 81 | 78 | 89 | 7
779th Med Grp-Andrews | 63 | 75 | 74 | 11
87th Med Grp-McGuire | 66 | *** | 83 | 17
88th Med Grp-Wright-Patterson | 69 | 87 | 88 | 19
North Region-Air force | *** | 79 | 91 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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