Prime Enrollees , Overseas Europe Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
OVERSEAS | 63 | 83
Overseas Europe | 60 | 81
31st Med Grp-Aviano | *** | ***
48th Med Grp-Lakenheath | 67 | 81
52nd Med Group-Spangdahlem | 61 | 87
86th Medical Group-Ramstein | 50 | 79
Bavaria Meddac | *** | ***
Europe-Navy | *** | ***
Heidelberg Meddac | 44 | 80
Landstuhl Regional Medcen | 61 | 81
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users