All Users , North Army Claims Processing Claims Handled Correctly
| 2009 | 2010 | 2011 | Trend
Benchmark | 87 | 87 | 87 | 0
US MHS | 88 | 88 | 89 | 0
ARMY | 87 | 86 | 87 | 0
NORTH | 87 | 86 | 87 | 0
North Army | 84 | 82 | 87 | 3
Blanchfield ACH-Ft. Campbell | 93 | 88 | 97 | 4
Ft Belvoir Community Hosp-FBCH | 81 | 87 | 80 | -1
Guthrie AHC-Ft. Drum | 93 | 78 | 74 | -20
Ireland ACH-Ft. Knox | 78 | 85 | 89 | 11
Keller ACH-West Point | 70 | 86 | 92 | 22
Kenner AHC-Ft. Lee | 79 | 92 | 91 | 12
Kimbrough Amb Car Cen-Ft Meade | 92 | 80 | 88 | -5
McDonald AHC-Ft. Eustis | *** | 83 | 88 | ***
Walter Reed AMC-Washington DC | 76 | 71 | 87 | 11
Womack AMC-Ft. Bragg | 87 | 75 | 89 | 1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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