Enrollees with Military PCM , South Navy How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 90 | 90 | -1
NAVY | 92 | 91 | 90 | -2
SOUTH | 91 | 91 | 90 | -2
South Navy | 91 | 92 | 88 | -3
NBHC Mayport | 87 | 88 | 92 | 5
NH Beaufort | 89 | 90 | 98 | 10
NH Jacksonville | 88 | 89 | 93 | 5
NH Pensacola | 96 | 94 | 78 | -18
NHC Corpus Christi | 90 | 96 | 92 | 2
Naval Health Clinic Charleston | 100 | 95 | 86 | -13
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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