All Users , North Navy 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 78 | 78 | 91 | 80 | 88 | 65 | 62 | 73 | 74 | 90 | 80
NAVY | 74 | 75 | 89 | 78 | 88 | 60 | 56 | 71 | 71 | 89 | 80
NORTH | 77 | 78 | 91 | 81 | 86 | 64 | 62 | 74 | 73 | 90 | 80
North Navy | 73 | 75 | 88 | 77 | 88 | 59 | 58 | 70 | 71 | 90 | 79
FHCC-Formerly NHC Great Lakes | 79 | 76 | 81 | 79 | 90 | 65 | 49 | 61 | 69 | 91 | 82
NBHC Little Creek | 69 | 67 | 87 | 87 | 80 | 66 | 56 | 73 | 70 | 88 | 78
NBHC Navsta Sewells | 70 | 66 | 87 | 74 | 81 | 53 | 52 | 59 | 74 | 93 | 80
NBHC Oceana | 68 | 67 | 87 | 70 | 91 | 51 | 48 | 68 | 66 | 92 | 80
NH Camp Lejeune | 75 | 82 | 86 | 80 | 94 | 57 | 54 | 70 | 72 | 89 | 75
NHC Annapolis | 74 | 76 | 96 | 78 | 92 | 64 | 47 | 76 | 63 | 91 | 77
NHC Cherry Point | 68 | 74 | 85 | 67 | 77 | 60 | 56 | 70 | 69 | 87 | 81
NHC Patuxent River | 73 | 70 | 94 | 80 | 89 | 59 | 59 | 71 | 72 | 93 | 78
NHC Quantico | 72 | 76 | 91 | 77 | 84 | 50 | 51 | 66 | 69 | 91 | 74
NMC Portsmouth | 74 | 77 | 90 | 77 | 86 | 64 | 63 | 73 | 79 | 87 | 80
Naval Hlth Clinic New England | 82 | 80 | 90 | 82 | 90 | 65 | 60 | 63 | 66 | 93 | 81
Walter Reed Natl Mil Med Cntr | 78 | 80 | 89 | 81 | 91 | 65 | 62 | 74 | 72 | 91 | 90
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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