Retirees and Dependents , All Regions How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 94 | 94 | 94 | 0
ARMY | 95 | 92 | 94 | -1
NAVY | 97 | 95 | 95 | -2
AIR FORCE | 92 | 93 | 94 | 2
OTHER | 94 | 95 | 94 | 0
NORTH | 95 | 95 | 95 | 0
North Army | 94 | 91 | 94 | 1
North Navy | 98 | 98 | 96 | -2
North Air Force | 93 | 94 | 95 | 1
North Other | 94 | 96 | 95 | 0
SOUTH | 93 | 94 | 95 | 1
South Army | 96 | 92 | 95 | -1
South Navy | 97 | 93 | 96 | 0
South Air Force | 92 | 93 | 95 | 3
South Other | 93 | 94 | 95 | 2
WEST | 95 | 94 | 93 | -2
West Army | 96 | 95 | 93 | -3
West Navy | 96 | 93 | 92 | -3
West Air Force | 91 | 92 | 93 | 2
West Other | 96 | 94 | 93 | -3
OVERSEAS | 93 | 95 | 94 | 1
Overseas Europe | 97 | 93 | 96 | 0
Overseas Pacific | 91 | 94 | 92 | 1
Overseas Latin America | 90 | 98 | 93 | 3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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