Prime Enrollees , North Navy 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80
NAVY | 72 | 74 | 88 | 77 | 88 | 60 | 54 | 69 | 70 | 90 | 80
NORTH | 74 | 76 | 89 | 80 | 85 | 63 | 59 | 71 | 72 | 90 | 79
North Navy | 71 | 74 | 86 | 76 | 86 | 58 | 56 | 67 | 70 | 90 | 79
FHCC-Formerly NHC Great Lakes | 78 | 79 | 81 | 80 | 90 | 59 | 47 | 59 | 65 | 91 | 81
NBHC Little Creek | 68 | 68 | 87 | 86 | 80 | 66 | 56 | 73 | 69 | 88 | 78
NBHC Navsta Sewells | 70 | 66 | 87 | 74 | 81 | 54 | 51 | 59 | 75 | 93 | 80
NBHC Oceana | 68 | 67 | 87 | 74 | 92 | 52 | 48 | 69 | 70 | 92 | 80
NH Camp Lejeune | 73 | 81 | 84 | 78 | 95 | 58 | 53 | 67 | 72 | 88 | 76
NHC Annapolis | 74 | 75 | 95 | 77 | 91 | 63 | 47 | 75 | 63 | 91 | 79
NHC Cherry Point | 68 | 74 | 86 | 65 | 78 | 61 | 56 | 70 | 69 | 88 | 81
NHC Patuxent River | 72 | 69 | 94 | 81 | 88 | 61 | 59 | 71 | 71 | 93 | 77
NHC Quantico | 72 | 76 | 92 | 79 | 85 | 50 | 50 | 66 | 69 | 91 | 74
NMC Portsmouth | 74 | 75 | 88 | 74 | 85 | 62 | 61 | 70 | 79 | 86 | 81
Naval Hlth Clinic New England | 82 | 79 | 90 | 81 | 90 | 65 | 60 | 65 | 66 | 94 | 81
Walter Reed Natl Mil Med Cntr | 71 | 78 | 86 | 80 | 89 | 65 | 61 | 71 | 74 | 92 | 90
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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