All Users , West Navy Claims Processing
| 2009 | 2010 | 2011 | Trend
Benchmark | 86 | 86 | 86 | 0
US MHS | 87 | 87 | 88 | 1
NAVY | 87 | 86 | 88 | 2
WEST | 89 | 90 | 89 | 0
West Navy | 88 | 90 | 90 | 2
NBHC NAS North Island | 80 | 83 | 93 | 13
NBHC NTC San Diego | 89 | 87 | 80 | -8
NBHC Port Hueneme | 90 | 93 | 89 | -1
NH Bremerton | 91 | 89 | 90 | -1
NH Camp Pendleton | 90 | 86 | 91 | 1
NH LeMoore | 94 | 95 | 94 | 0
NH Oak Harbor | 88 | 90 | 83 | -6
NH Twentynine Palms | 81 | 83 | 97 | 16
NHC Hawaii | 97 | 89 | 86 | -11
NMC San Diego | 87 | 90 | 90 | 4
TRICARE Outpatient-Chula Vista | *** | *** | *** | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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