All Users , All Regions How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 93 | 92 | 92 | 0
ARMY | 92 | 91 | 91 | -1
NAVY | 93 | 92 | 91 | -2
AIR FORCE | 91 | 90 | 90 | 0
OTHER | 94 | 94 | 93 | 0
NORTH | 93 | 93 | 92 | 0
North Army | 89 | 90 | 91 | 1
North Navy | 93 | 93 | 90 | -2
North Air Force | 91 | 92 | 92 | 0
North Other | 94 | 94 | 94 | 0
SOUTH | 92 | 92 | 92 | 0
South Army | 94 | 93 | 91 | -2
South Navy | 91 | 92 | 90 | -1
South Air Force | 91 | 90 | 90 | -1
South Other | 93 | 93 | 93 | 1
WEST | 93 | 92 | 92 | -1
West Army | 92 | 91 | 90 | -2
West Navy | 94 | 90 | 91 | -2
West Air Force | 91 | 89 | 90 | 0
West Other | 94 | 94 | 94 | 0
OVERSEAS | 93 | 91 | 89 | -4
Overseas Europe | 92 | 89 | 87 | -5
Overseas Pacific | 94 | 93 | 92 | -2
Overseas Latin America | 93 | 93 | 94 | 0
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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