Prime Enrollees , Overseas Europe How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 89 | 92 | 91 | 86
OVERSEAS | 86 | 91 | 89 | 84
Overseas Europe | 85 | 91 | 86 | 82
31st Med Grp-Aviano | 72 | 91 | 80 | 84
48th Med Grp-Lakenheath | 88 | 95 | 93 | 87
52nd Med Group-Spangdahlem | 82 | 88 | 82 | 76
86th Medical Group-Ramstein | 87 | 93 | 89 | 80
Bavaria Meddac | 83 | 89 | 81 | 80
Europe-Navy | 91 | 98 | 98 | 81
Heidelberg Meddac | 84 | 90 | 86 | 84
Landstuhl Regional Medcen | 92 | 98 | 93 | 91
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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