Prime Enrollees , West Other How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 89 | 89 | 89 | -1
OTHER | 91 | 91 | 90 | -1
WEST | 89 | 89 | 89 | 0
West Other | 92 | 93 | 91 | 0
Out of Catchment West Region | 91 | 94 | 91 | 0
West Region-Other | 92 | 93 | 87 | -5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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