All Users , South Air Force How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 93 | 92 | 92 | 0
AIR FORCE | 91 | 90 | 90 | 0
SOUTH | 92 | 92 | 92 | 0
South Air Force | 91 | 90 | 90 | -1
14th Med Grp-Columbus | 97 | 97 | 90 | -7
17th Med Grp-Goodfellow | 86 | 88 | 88 | 2
19th Medical Group-Little Rock | 94 | 84 | 85 | -10
1st Spec Ops Med Grp-Hurlburt | 87 | 87 | 90 | 2
20th Med Grp-Shaw | 89 | 92 | 91 | 3
23rd Med Grp-Moody | 85 | 91 | 80 | -5
2nd Med Grp-Barksdale | 85 | 77 | 78 | -7
325th Med Grp-Tyndall | 84 | 90 | 89 | 4
359th Med Grp-Randolph | 87 | 94 | 92 | 6
42nd Medical Group-Maxwell | 94 | 92 | 92 | -2
45th Med Grp-Patrick | 95 | 89 | 90 | -5
59th Med Wing-Lackland | 85 | 91 | 90 | 4
628th Med Grp-Charleston | 95 | 90 | 89 | -6
6th Med Grp-MacDill | 93 | 94 | 92 | -1
72nd Med Grp-Tinker | 95 | 88 | 85 | -10
78th Med Grp-Robins | 94 | 90 | 84 | -10
7th Med Grp-Dyess | 90 | 90 | 86 | -4
81st Med Grp-Keesler | 91 | 87 | 90 | -1
82nd Med Grp-Sheppard | 82 | 80 | 82 | 0
96th Med Grp-Eglin | 90 | 92 | 95 | 4
South Region-Air force | 100 | 90 | 90 | -11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users