All Users , West Navy Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 81 | 82 | 80 | -2
NAVY | 77 | 78 | 78 | 0
WEST | 82 | 82 | 80 | -2
West Navy | 79 | 78 | 79 | 0
NBHC NAS North Island | 67 | 71 | 73 | 6
NBHC NTC San Diego | 77 | 70 | 67 | -10
NBHC Port Hueneme | 81 | 82 | 88 | 7
NH Bremerton | 80 | 80 | 82 | 2
NH Camp Pendleton | 87 | 73 | 86 | -1
NH LeMoore | 77 | 86 | 86 | 8
NH Oak Harbor | 67 | 78 | 85 | 18
NH Twentynine Palms | 75 | 69 | 89 | 14
NHC Hawaii | 75 | 89 | 74 | -1
NMC San Diego | 78 | 85 | 79 | 1
TRICARE Outpatient-Chula Vista | *** | 72 | 74 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users