Prime Enrollees , North Navy Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
NAVY | 71 | 83
NORTH | 73 | 87
North Navy | 69 | 82
FHCC-Formerly NHC Great Lakes | 80 | 80
NBHC Little Creek | 78 | 95
NBHC Navsta Sewells | 69 | 79
NBHC Oceana | 64 | 84
NH Camp Lejeune | 69 | 88
NHC Annapolis | 72 | 81
NHC Cherry Point | 61 | 69
NHC Patuxent River | 77 | 84
NHC Quantico | 77 | 80
NMC Portsmouth | 72 | 77
Naval Hlth Clinic New England | 73 | 89
Walter Reed Natl Mil Med Cntr | 74 | 86
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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