Prime Enrollees , West Army Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 85 | 86 | 86 | 1
ARMY | 83 | 85 | 82 | -1
WEST | 88 | 89 | 89 | 1
West Army | 89 | 89 | 89 | 0
Bassett ACH-Ft. Wainwright | 100 | 86 | 81 | -19
Evans ACH-Ft. Carson | 88 | 81 | 89 | 0
Irwin ACH-Ft. Riley | 81 | 98 | 86 | 6
L. Wood ACH-Ft. Leonard Wood | 95 | 96 | 80 | -15
Madigan AMC-Ft. Lewis | 87 | 90 | 90 | 3
Munson AHC-Ft. Leavenworth | 89 | 90 | 94 | 5
R W Bliss AHC-Ft. Huachuca | 89 | 90 | 84 | -6
Tripler AMC-Ft. Shafter | *** | 99 | 93 | ***
Weed ACH-Ft. Irwin | 90 | 96 | 66 | -24
William Beaumont AMC-Ft. Bliss | 75 | 88 | 91 | 16
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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