Purchased Care Users , All Regions How Well Doctors Communicate
| 2009 | 2010 | 2011 | Trend
Benchmark | 92 | 93 | 93 | 0
US MHS | 92 | 93 | 93 | 0
ARMY | 93 | 92 | 94 | 0
NAVY | 94 | 95 | 95 | 1
AIR FORCE | 91 | 94 | 95 | 4
OTHER | 92 | 93 | 92 | 0
NORTH | 93 | 93 | 94 | 1
North Army | 92 | 91 | 95 | 3
North Navy | 96 | 95 | 96 | 0
North Air Force | 89 | 96 | 95 | 6
North Other | 93 | 93 | 93 | 0
SOUTH | 91 | 92 | 92 | 1
South Army | 92 | 91 | 91 | -1
South Navy | 90 | 93 | 97 | 7
South Air Force | 96 | 95 | 97 | 1
South Other | 91 | 92 | 92 | 1
WEST | 93 | 93 | 92 | -1
West Army | 96 | 95 | 93 | -2
West Navy | 94 | 95 | 90 | -5
West Air Force | 91 | 92 | 93 | 2
West Other | 93 | 93 | 92 | -1
OVERSEAS | 93 | 92 | 93 | 0
Overseas Europe | 97 | 91 | 94 | -3
Overseas Pacific | 89 | 92 | 95 | 6
Overseas Latin America | 93 | 93 | 92 | -1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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