All Users , West Army How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 90 | 90 | 90 | 0
ARMY | 90 | 89 | 89 | -1
WEST | 90 | 90 | 90 | 0
West Army | 88 | 90 | 87 | -2
Bassett ACH-Ft. Wainwright | 83 | 90 | 92 | 9
Evans ACH-Ft. Carson | 89 | 91 | 80 | -8
Irwin ACH-Ft. Riley | 94 | 86 | 92 | -2
L. Wood ACH-Ft. Leonard Wood | 91 | 92 | 88 | -3
Madigan AMC-Ft. Lewis | 88 | 89 | 90 | 2
Munson AHC-Ft. Leavenworth | 94 | 90 | 88 | -6
R W Bliss AHC-Ft. Huachuca | 98 | 79 | 93 | -5
Tripler AMC-Ft. Shafter | 87 | 93 | 91 | 3
Weed ACH-Ft. Irwin | 78 | 92 | 86 | 8
William Beaumont AMC-Ft. Bliss | 88 | 95 | 84 | -4
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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