All Users , West Navy Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 87 | 89
NAVY | 87 | 89
WEST | 88 | 90
West Navy | 90 | 91
NBHC NAS North Island | 92 | 94
NBHC NTC San Diego | 86 | 74
NBHC Port Hueneme | 87 | 92
NH Bremerton | 88 | 92
NH Camp Pendleton | 93 | 90
NH LeMoore | 91 | 97
NH Oak Harbor | 81 | 84
NH Twentynine Palms | 99 | 95
NHC Hawaii | 82 | 89
NMC San Diego | 90 | 90
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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