All Users , North Navy Customer Service 2011
| Getting Information | Courteous Customer Service
Benchmark | 74 | 89
US MHS | 73 | 87
NAVY | 70 | 85
NORTH | 74 | 88
North Navy | 69 | 85
FHCC-Formerly NHC Great Lakes | 76 | 83
NBHC Little Creek | 79 | 95
NBHC Navsta Sewells | 68 | 79
NBHC Oceana | 62 | 79
NH Camp Lejeune | 71 | 89
NHC Annapolis | 74 | 82
NHC Cherry Point | 63 | 71
NHC Patuxent River | 76 | 83
NHC Quantico | 75 | 79
NMC Portsmouth | 70 | 83
Naval Hlth Clinic New England | 73 | 90
Walter Reed Natl Mil Med Cntr | 75 | 86
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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