Active Duty , West Air Force How Well Doctors Communicate Shows Respect
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 91 | 91 | 90 | -1
AIR FORCE | 90 | 88 | 87 | -2
WEST | 91 | 90 | 92 | 1
West Air Force | 88 | 88 | 89 | 1
10th Med Group-USAF Academy CO | *** | 93 | *** | ***
15th Med Grp-Hickam | 85 | *** | *** | ***
21st Med Grp-Peterson | 90 | 89 | 85 | -4
30th Med Grp-Vandenberg | 89 | 95 | 92 | 3
341st Med Grp-Malmstrom | 82 | 86 | 87 | 5
355th Med Grp-Davis Monthan | 88 | 88 | 89 | 1
366th Med Grp-Mountain Home | 100 | 87 | 89 | -12
377th Med Grp-Kirtland | 70 | 89 | 89 | 19
3rd Med Grp-Elmendorf | 96 | 82 | 93 | -4
509th Med Grp-Whiteman | 85 | 93 | 86 | 1
55th Med Grp-Offutt | 96 | 87 | 94 | -2
56th Med Grp-Luke | 91 | 93 | 92 | 2
5th Med Grp-Minot | 89 | 84 | 96 | 7
60th Med Grp-Travis | 88 | 91 | 91 | 3
61st Med Group-Los Angeles | 93 | 81 | 83 | -10
75th Med Grp-Hill | 93 | 94 | 77 | -16
90th Med Grp-F.E. Warren | 97 | 90 | 80 | -17
92nd Med Grp-Fairchild | 86 | 93 | 85 | -1
95th Med Grp-Edwards | 90 | 92 | 92 | 2
99th Med Grp-O'Callaghan Hosp | 89 | 88 | 94 | 5
West Region-Air force | 89 | 79 | 87 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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