Prime Enrollees , West Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80
ARMY | 72 | 73 | 89 | 76 | 84 | 64 | 55 | 69 | 70 | 90 | 79
WEST | 75 | 75 | 89 | 80 | 90 | 64 | 58 | 69 | 72 | 90 | 81
West Army | 69 | 71 | 87 | 77 | 89 | 64 | 55 | 64 | 70 | 89 | 78
Bassett ACH-Ft. Wainwright | 59 | 64 | 90 | *** | *** | 62 | 50 | 74 | 60 | 88 | 80
Evans ACH-Ft. Carson | 72 | 83 | 82 | 76 | 88 | 63 | 58 | 58 | 80 | 90 | 78
Irwin ACH-Ft. Riley | 76 | 69 | 89 | 71 | 87 | 62 | 53 | 71 | 76 | 86 | 83
L. Wood ACH-Ft. Leonard Wood | 81 | 72 | 89 | 82 | 82 | 64 | 58 | 67 | 68 | 91 | 79
Madigan AMC-Ft. Lewis | 66 | 72 | 88 | 86 | 89 | 63 | 56 | 63 | 74 | 87 | 73
Munson AHC-Ft. Leavenworth | 78 | 80 | 90 | 80 | 93 | 68 | 60 | 75 | 68 | 94 | 83
R W Bliss AHC-Ft. Huachuca | 77 | 79 | 93 | 76 | 84 | 65 | 56 | 82 | 83 | 91 | 82
Tripler AMC-Ft. Shafter | 71 | 74 | 91 | 72 | 93 | 69 | 57 | 69 | 66 | 89 | 77
Weed ACH-Ft. Irwin | 66 | 72 | 86 | 84 | 71 | 63 | 56 | 66 | 66 | 89 | 77
William Beaumont AMC-Ft. Bliss | 68 | 67 | 86 | 71 | 91 | 60 | 51 | 54 | 58 | 89 | 78
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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