Enrollees with Military PCM , North Army Customer Service
| 2009 | 2010 | 2011 | Trend
Benchmark | 82 | 82 | 81 | -1
US MHS | 79 | 78 | 78 | -1
ARMY | 79 | 79 | 76 | -3
NORTH | 75 | 77 | 78 | 3
North Army | 75 | 80 | 78 | 3
Blanchfield ACH-Ft. Campbell | *** | *** | *** | ***
Ft Belvoir Community Hosp-FBCH | 68 | 83 | 79 | 11
Guthrie AHC-Ft. Drum | *** | *** | *** | ***
Ireland ACH-Ft. Knox | 80 | 76 | 71 | -10
Keller ACH-West Point | *** | 71 | 78 | ***
Kenner AHC-Ft. Lee | 78 | 80 | 84 | 6
Kimbrough Amb Car Cen-Ft Meade | 70 | 86 | 76 | 6
McDonald AHC-Ft. Eustis | *** | 77 | 66 | ***
Walter Reed AMC-Washington DC | 70 | 79 | 67 | -3
Womack AMC-Ft. Bragg | *** | 76 | 83 | ***
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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