Enrollees with Military PCM , North Army How Well Doctors Communicate Listens Carefully
| 2009 | 2010 | 2011 | Trend
Benchmark | 93 | 93 | 93 | 0
US MHS | 88 | 88 | 87 | -1
ARMY | 89 | 88 | 87 | -2
NORTH | 88 | 88 | 86 | -2
North Army | 88 | 87 | 85 | -3
Blanchfield ACH-Ft. Campbell | 84 | 82 | 79 | -5
Ft Belvoir Community Hosp-FBCH | 85 | 86 | 88 | 3
Guthrie AHC-Ft. Drum | 81 | 87 | 69 | -12
Ireland ACH-Ft. Knox | 92 | 89 | 82 | -10
Keller ACH-West Point | 96 | 90 | 97 | 1
Kenner AHC-Ft. Lee | 90 | 78 | 83 | -6
Kimbrough Amb Car Cen-Ft Meade | 89 | 87 | 87 | -2
McDonald AHC-Ft. Eustis | 92 | 85 | 92 | -1
Walter Reed AMC-Washington DC | 86 | 94 | 92 | 6
Womack AMC-Ft. Bragg | 90 | 91 | 87 | -3
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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