Enrollees with Military PCM , North Navy How Well Doctors Communicate Explains so You Can Understand
| 2009 | 2010 | 2011 | Trend
Benchmark | 94 | 94 | 94 | 0
US MHS | 92 | 91 | 91 | -1
NAVY | 93 | 91 | 90 | -3
NORTH | 93 | 92 | 91 | -2
North Navy | 93 | 91 | 89 | -5
FHCC-Formerly NHC Great Lakes | 97 | 97 | 82 | -15
NBHC Little Creek | 95 | 86 | 88 | -7
NBHC Navsta Sewells | 85 | 92 | 89 | 4
NBHC Oceana | 92 | 97 | 87 | -5
NH Camp Lejeune | 90 | 93 | 77 | -13
NHC Annapolis | 96 | 96 | 98 | 3
NHC Cherry Point | 91 | 93 | 87 | -4
NHC Patuxent River | 93 | 95 | 96 | 3
NHC Quantico | 93 | 92 | 94 | 1
NMC Portsmouth | 99 | 80 | 91 | -8
Naval Hlth Clinic New England | 90 | 96 | 91 | 1
Walter Reed Natl Mil Med Cntr | 94 | 96 | 92 | -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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