All Users , West Navy How Well Doctors Communicate 2011
| Listens Carefully | Explains so You Can Understand | Shows Respect | Spends Time with You
Benchmark | 93 | 94 | 94 | 90
US MHS | 90 | 93 | 92 | 88
NAVY | 88 | 92 | 91 | 86
WEST | 90 | 92 | 92 | 87
West Navy | 90 | 93 | 91 | 87
NBHC NAS North Island | 87 | 90 | 89 | 84
NBHC NTC San Diego | 87 | 93 | 88 | 88
NBHC Port Hueneme | 91 | 94 | 96 | 85
NH Bremerton | 93 | 96 | 89 | 92
NH Camp Pendleton | 89 | 92 | 92 | 86
NH LeMoore | 91 | 88 | 94 | 85
NH Oak Harbor | 94 | 95 | 94 | 88
NH Twentynine Palms | 92 | 94 | 94 | 88
NHC Hawaii | 84 | 86 | 86 | 83
NMC San Diego | 92 | 93 | 91 | 85
TRICARE Outpatient-Chula Vista | 88 | 88 | 93 | 81
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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