Active Duty , West Navy Claims Processing 2011
| Claims Handled in a Reasonable Time | Claims Handled Correctly
Benchmark | 85 | 87
US MHS | 82 | 86
NAVY | 83 | 87
WEST | 88 | 89
West Navy | 92 | 92
NBHC NAS North Island | 93 | 93
NBHC NTC San Diego | *** | ***
NBHC Port Hueneme | 85 | 95
NH Bremerton | *** | ***
NH Camp Pendleton | *** | ***
NH LeMoore | 79 | ***
NH Oak Harbor | 84 | 86
NH Twentynine Palms | *** | ***
NHC Hawaii | *** | ***
NMC San Diego | *** | ***
TRICARE Outpatient-Chula Vista | *** | ***
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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