Enrollees with Military PCM , Overseas Latin America Claims Processing Claims Handled in a Reasonable Time
| 2009 | 2010 | 2011 | Trend
Benchmark | 85 | 85 | 85 | 0
US MHS | 84 | 85 | 85 | 1
OVERSEAS | 79 | 80 | 77 | -2
Overseas Latin America | 84 | *** | *** | ***
Out of Catchment OCONUS Region | 85 | 80 | 77 | -8
Source: Health Care Surveys of DoD Beneficiaries conducted in 2009 through 2011 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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