Prime Enrollees , South Navy 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 76 | 76 | 89 | 80 | 87 | 65 | 59 | 71 | 73 | 90 | 80
NAVY | 72 | 74 | 88 | 77 | 88 | 60 | 54 | 69 | 70 | 90 | 80
SOUTH | 79 | 78 | 90 | 79 | 87 | 67 | 61 | 72 | 73 | 90 | 80
South Navy | 79 | 80 | 87 | 77 | 87 | 63 | 55 | 72 | 73 | 90 | 80
NBHC Mayport | 84 | 80 | 90 | 86 | 94 | 72 | 67 | 75 | 78 | 90 | 82
NH Beaufort | 84 | 84 | 98 | 84 | 91 | 70 | 58 | 78 | 67 | 87 | 80
NH Jacksonville | 81 | 82 | 88 | 80 | 89 | 67 | 64 | 76 | 72 | 91 | 82
NH Pensacola | 80 | 78 | 83 | 76 | 84 | 65 | 57 | 68 | 75 | 91 | 79
NHC Corpus Christi | 76 | 74 | 90 | 82 | 89 | 63 | 52 | 75 | 77 | 92 | 76
Naval Health Clinic Charleston | 73 | 84 | 83 | *** | *** | 59 | 39 | 63 | 67 | 85 | 84
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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