Active Duty , Overseas Europe 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 71 | 72 | 89 | 76 | 84 | 56 | 50 | 67 | 68 | 90 | 81
OVERSEAS | 69 | 72 | 86 | 74 | 82 | 58 | 51 | 66 | 66 | 90 | 83
Overseas Europe | 70 | 71 | 84 | 73 | 82 | 62 | 52 | 67 | 67 | 91 | 82
31st Med Grp-Aviano | *** | 61 | *** | *** | *** | 60 | 54 | 68 | *** | 86 | 87
48th Med Grp-Lakenheath | 70 | 68 | 88 | 72 | *** | 64 | 53 | 67 | 67 | 92 | 85
52nd Med Group-Spangdahlem | 72 | 65 | 79 | 73 | 82 | 49 | 44 | 49 | 69 | 93 | 85
86th Medical Group-Ramstein | 70 | 71 | 89 | 69 | *** | 63 | 48 | 69 | 73 | 91 | 82
Bavaria Meddac | 68 | 64 | *** | *** | *** | 58 | 49 | 60 | 61 | 88 | 74
Europe-Navy | 66 | 74 | 90 | *** | *** | 63 | 55 | 77 | 68 | 89 | 91
Heidelberg Meddac | 68 | 69 | 89 | *** | *** | 53 | 53 | 67 | 57 | 91 | 79
Landstuhl Regional Medcen | 75 | 76 | 93 | *** | *** | 70 | 56 | 81 | 72 | 96 | 83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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