All Users , South Army 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 78 | 78 | 91 | 80 | 88 | 65 | 62 | 73 | 74 | 90 | 80
ARMY | 73 | 74 | 90 | 76 | 84 | 64 | 57 | 71 | 71 | 90 | 79
SOUTH | 80 | 80 | 91 | 79 | 88 | 67 | 63 | 74 | 74 | 90 | 81
South Army | 76 | 76 | 91 | 74 | 85 | 63 | 57 | 73 | 71 | 89 | 79
Bayne-Jones ACH-Ft. Polk | 73 | 73 | 84 | 77 | 90 | 55 | 54 | 66 | 62 | 90 | 79
Brooke AMC-Ft. Sam Houston | 76 | 82 | 89 | 68 | 91 | 63 | 57 | 61 | 73 | 89 | 86
Darnall ACH-Ft. Hood | 75 | 73 | 91 | 75 | 88 | 61 | 53 | 74 | 71 | 88 | 77
Eisenhower AMC-Ft. Gordon | 75 | 78 | 94 | 82 | 85 | 69 | 60 | 76 | 78 | 93 | 81
Fox AHC-Redstone Arsenal | 79 | 76 | 92 | 76 | 90 | 65 | 62 | 74 | 67 | 90 | 77
Lyster AHC-Ft. Rucker | 80 | 72 | 90 | 85 | 80 | 67 | 62 | 74 | 81 | 94 | 83
Martin ACH-Ft. Benning | 77 | 77 | 89 | 85 | 94 | 65 | 54 | 76 | 71 | 89 | 85
Moncrief ACH-Ft. Jackson | 84 | 84 | 94 | 75 | 90 | 74 | 77 | 75 | 79 | 95 | 85
Reynolds ACH-Ft. Sill | 79 | 76 | 93 | 63 | 92 | 70 | 57 | 81 | 73 | 85 | 78
Winn ACH-Ft. Stewart | 71 | 71 | 91 | 71 | 80 | 57 | 56 | 73 | 58 | 84 | 72
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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