Enrollees with Military PCM , North Air Force 2011 Composite Scores
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors
Benchmark | 84 | 85 | 93 | 81 | 86 | 56 | 71 | 79 | 78 | 92 | 78
US MHS | 73 | 73 | 88 | 78 | 86 | 62 | 54 | 68 | 71 | 90 | 81
AIR FORCE | 75 | 70 | 88 | 78 | 87 | 64 | 53 | 66 | 73 | 90 | 83
NORTH | 71 | 73 | 88 | 78 | 84 | 61 | 54 | 68 | 71 | 91 | 80
North Air Force | 72 | 68 | 88 | 79 | 82 | 62 | 52 | 67 | 69 | 92 | 83
375th Med Grp-Scott | 78 | 66 | 88 | 86 | 85 | 64 | 57 | 69 | 75 | 91 | 78
633rd Med Grp Langley-Eustis | 64 | 65 | 88 | 68 | 73 | 59 | 42 | 60 | 67 | 92 | 84
66th Med Grp-Hanscom | 82 | 77 | 96 | 82 | 87 | 63 | 55 | 75 | 73 | 90 | 78
779th Med Grp-Andrews | 65 | 67 | 87 | 76 | 73 | 62 | 57 | 64 | 70 | 93 | 85
87th Med Grp-McGuire | 82 | 68 | 92 | 82 | 83 | 62 | 53 | 69 | 71 | 93 | 79
88th Med Grp-Wright-Patterson | 70 | 74 | 87 | 78 | 86 | 63 | 51 | 70 | 62 | 92 | 89
North Region-Air force | 72 | 70 | 87 | 82 | 89 | 65 | 53 | 68 | 72 | 92 | 83
Source: 2011 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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